Epocrates
2.2 of 5 47 reviews
www.athenahealth.com San Mateo, CA 150 to 499 Employees

Epocrates Reviews

Updated Mar 14, 2014

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2.2 47 reviews

                             

33% Approve of the CEO

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Jonathan S. Bush

(3 ratings)

24% of employees recommend this company to a friend
19 Employee Reviews Back to all reviews
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What was great is no more

Anonymous Employee (Current Employee)
San Mateo, CA

I have been working at Epocrates full-time for more than 8 years

ProsHighly compensated, Highly Educated,

ConsVery competitive, and political, unlimited vacation gone under Athena health. No one feels safe high preformers are gone in an instant. Everyone always feels their job is at risk because of the moves the company makes.

Advice to Senior ManagementDon't just look at the numbers, look at the individual lives, and the core clients. Pharma is losing interest in a product that never showed ROI.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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2 people found this helpful  

Directionless

Anonymous Employee (Current Employee)

I have been working at Epocrates full-time for more than 5 years

ProsIt provides a paycheck. Except for upper management people are forthright, honest, and nice to work with.

ConsDon't expect much direction. The CEO ran the clock down in one meeting hoping to avoid some tough questions. This indicates the level of management maturity.

Advice to Senior ManagementThings would go faster if you stopped asking what employees thought. Since you aren't listening it would save everyone some time if you just did what you were going to do anyway. People are talking less so it seems employees are taking the initiative on this.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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5 people found this helpful  

Ship is sinking

Anonymous Employee (Current Employee)
San Mateo, CA

I have been working at Epocrates full-time for more than 8 years

ProsFlexible hours, work life balance

ConsAthenahealth acquisition, move to San Francisco next June, have to purchase own Kaiser next year, no career advancement, old-timers are unhappy and are leaving

Advice to Senior ManagementListen to the remaining Epocrates employees in order to retain them.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Run for the hills

Director (Former Employee)
San Mateo, CA

I worked at Epocrates full-time for more than 5 years

ProsGreat health bennies and paid time off.

ConsIf you love working inside a company that has all the chaos of a start-up AND all the bureaucracy of a giant pharma company, welcome to your dream job. Senior management is deaf and inept, lacking vision while brimming with misplaced confidence. The corporate culture is toxic as it festers among the beige cubicles.

In many ways, it's very sad to see Epocrates in such a state because there was a time when it was a very innovative company, a true pioneer in mobile healthcare. For years, Epocrates had no competition, which is bad because it stifles the killer instinct a technology company needs in order to innovate. They were successful despite themselves. Eventually, competition came knocking and Epocrates was not able to respond.

Fortunately, Epocrates had amassed a large database of US physician email addresses which proved to be just valuable enough for AthenaHealth to acquire them. Maybe Athena can turn the company around, but it will be a long slog as they try to figure it all out.

If you're into a job where you can disappear inside their process while sucking off the corporate teet, then have at it. You can actually work there for a long time, producing almost nothing. But if you'd rather work on products that truly transform healthcare, then look elsewhere.

Advice to Senior ManagementHire people who know a lot more than you and empower them to do their jobs. Listen more than you speak.

No, I would not recommend this company to a friend

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This company has reached it's dead END

Engineer (Current Employee)
San Mateo, CA

I have been working at Epocrates full-time for more than a year

ProsWith athenahealth every one of the pro is getting turned into con.

Cons1. Rise in benefits for employees, without salary increase
2. Moving to SF city - with a dumb reason "have more recruiting opportunitiy"
3. Managers are such ignorant people, you can really see such people in here. No knowledge on hot to solve or co-ordinate activities. Just do whatever s**t you can do and cover it up.
4. There are people in this company for a long time, they are here because they don't have enough talent. They act like "gate keepers" for any information that you ask. This itself shows why the company hasn't scaled well in 10+ years.
5. AthenaHealth - This company is just a show off -- CEO has big money to spend on "show off" than on the real hard workers and their compensation.

Advice to Senior ManagementPlease leave, get some real folks.

No, I would not recommend this company to a friend

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Epocrates moving to SF 2014?

Manager (Current Employee)
San Francisco, CA

I have been working at Epocrates full-time for more than 5 years

ProsWe all enjoy working hard for possible 2015 Athenahealth bonus to pay for our families future medical and dental needs.

ConsEntire company demoted by Athenahealth, yet they boast about promoting their own to run Epocrates into the ground while pretending to listen and care. Ruthless liars!!! Takes balls for a CEO to brag about $$$, buying a plane, mountain resort, mall property and fixing health care" while being cheap to deny minimal benefits for his own employees. Cheap!

Farewell Durham!

Advice to Senior ManagementGo back to "no one ever heard of AthenaHell in Water Clown, MA and acquired a real people's company with a leading brand name you could only buy!"
Coach one-way trip for your puppet COO, clueless VP ENG and "who? and where? is our"
CEO back to Boston. J Bush...Silicon Valley will be the start of your downfall.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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I will never get that time back.

Anonymous Employee (Former Employee)

I worked at Epocrates full-time

ProsA few of the key (sub-C level) people great to work with. They were talented, motivated, and truly wanted to create great things.

ConsUnfortunately the rest of the technical team stayed with the company because they knew they'd have a difficult time find a new job. I spent more time/effort fixing mistakes which would have never been tolerated at a real software company.

Advice to Senior ManagementSimple: hire better people (which means paying the going rate for high level talent). My technical interview was so easy that I had originally assumed their "most senior engineer"was a new grad. He wasn't.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Horrible Experience

Anonymous Employee (Former Employee)

I worked at Epocrates full-time

Pros* Ability to work from home

Cons* Culture of CYA
* Many gaps in process and knowledge due to multiple waves of people leaving the company
* What was left in the company was definitely NOT the cream of the crop. Other reviews want to blame the new wave that came in; but the truth is that the culture was extremely messed up long before those new people came in

Advice to Senior ManagementFigure out those people who aren't contributing and get those toxic individuals out there asap

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Incompetent

Anonymous Employee (Former Employee)
San Mateo, CA

I worked at Epocrates full-time for more than 3 years

ProsVery strong affinity with users, who love the core product.

ConsIncompetent management throughout its history. Weak, politicized, turf-centric. Organizational units run like mini-kingdoms: isolated and competitive with each other. In the absence of leadership from management, individuals with strong personalities effectively dominate, creating a polarized, unpleasant work atmosphere. For a time it seemed these problems were being addressed, but, new senior management removed the reformers and returned to the previous chaos, enabling in the process some of the most incompetent and dishonest employed people you'll ever encounter.

Advice to Senior ManagementQuit while you're behind.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Beware of the smoke screen

Regional Vice President (Current Employee)

I have been working at Epocrates full-time for more than a year

ProsUnlimited vacation and the ability to work form home. Very generous benefits and great comp plans. Just got taken over by Athenahealth so it could be a good thing.

ConsEveryone is looking over their shoulder. Most of the managers are control freaks and there is no transparency what so ever. No new products for a while so revenue is sliding. 2013 has brought no new direction no new incentives.

Advice to Senior ManagementGet rid of the control freaks because the talent is leaving.....

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Epocrates reviews and ratings — including employee satisfaction and approval rating for Epocrates CEO Jonathan S. Bush. All 19 reviews posted anonymously by Epocrates employees.