Epocrates Reviews

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3.0
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Recommend to a friend
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Jonathan S. Bush
2 Ratings

Pros
  • security, salary, work life balance (in 11 reviews)

  • Unlimited PTO (ending in Jan 14), dedicated membership base (in 4 reviews)

Cons
  • No one feels safe high preformers are gone in an instant (in 4 reviews)

  • Still needs to bridge the gap in product management and technology (in 4 reviews)

More Pros and Cons

13 Employee Reviews

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  1. former glory

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Executive in San Mateo, CA
    Former Employee - Senior Executive in San Mateo, CA

    I worked at Epocrates full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    great company history, really well liked by doctors, nice people working there,

    Cons

    had a ceo that came from big companies, was clueless about what it takes to make a startup fly It is a company that appeared to have their customers' interests first. turns out they were mostly trying to milk the opportunity to sell ads to pharma.

    Advice to Management

    but losses while you can ... oh, i guess that's what happened, with the sale to Athena health,


  2. Good place to work..

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Epocrates full-time (More than 3 years)

    Pros

    I had the best experience working at Epocrates, mainly because of the people. Company culture was great. Talented people, great team work. . Benefits were good and Unlimited PTO.

    Cons

    Company management kept changing, which led to a lot of employee churn, but with ATHN acquisition, things are expected to be more stable.

    Advice to Management

    Management needs to really listen to employee feedback and not just collect feedback...


  3. Lots of passion, challenges on implementation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Mateo, CA
    Former Employee - Anonymous Employee in San Mateo, CA

    I worked at Epocrates full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great mission
    Doing a great service for healthcare

    Cons

    Trying to behave like a company far larger than it is.

    Advice to Management

    Consider an acquisition


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    After ATHN acquisition, feeling like a satellite office

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in San Mateo, CA
    Former Employee - Business Analyst in San Mateo, CA

    I worked at Epocrates full-time (More than 3 years)

    Neutral Outlook
    Disapproves of CEO
    Neutral Outlook
    Disapproves of CEO

    Pros

    security, salary, work life balance. Overall a good place to work, but it kind of lost its mojo with Hurd's tenure, and the ATHN acquisition

    Cons

    ATHN runs the show in Boston. Very little decision making in California


  6. Helpful (3)

    What has happened to this company I love???

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Epocrates full-time (More than 3 years)

    Pros

    Unlimited PTO (ending in Jan 14), dedicated membership base

    Cons

    ZERO mentoring and coaching. Decisions made at the top without asking anyone below for input. So tired of this.

    Advice to Management

    Wise up. Some of your senior leaders are not leaders. They only care about themselves. Some of us good ones are one foot out the door.


  7. Great Culture No Support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in San Mateo, CA
    Former Employee - Sales in San Mateo, CA

    I worked at Epocrates full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The people were great to work with, and benefits were excellent.

    Cons

    No collaboration between departments and no support from marketing. Extremely micro-managed with little lattitude to get deals done without lengthy approval process. Define roles of the support staff as many times accounts were confused by multiple calls.

    Advice to Management

    Give the sales department some freedom to innovate and sell a great product.


  8. Helpful (2)

    Great company and great experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Vice President, US Sales in Ewing, NJ
    Former Employee - Senior Vice President, US Sales in Ewing, NJ

    I worked at Epocrates full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    culture, comp plan, great products

    Cons

    new CEO ruined culture, going public ruined comp plan and culture

    Advice to Management

    innovate. not updating the core money making product in 10 years is a joke for a tech company


  9. Helpful (1)

    Great autonomy as an intern, but lacked performance reviews

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern in San Mateo, CA
    Former Intern - Intern in San Mateo, CA

    I worked at Epocrates as an intern (Less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Friendly and supportive atmosphere
    Autonomy on projects

    Cons

    Decentralized
    Performance review lacking
    Dull work atmosphere


  10. Helpful (1)

    Overall good

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in San Mateo, CA
    Current Employee - Director in San Mateo, CA

    I have been working at Epocrates

    Disapproves of CEO
    Disapproves of CEO

    Pros

    Great product, loyal users, smart people

    Cons

    The C-level management team brought in by the old CEO has dramatically underperformed and hurt the company. There are pockets of good people in the company who are struggling to perform well under their leadership (e.g. medinfo, product management, marketing, some engineering groups), but it's not as good a place to work as it used to be. The senior-level people (COO, CFO, HR) are really out of touch and don't seem to listen even to their own people.

    Advice to Management

    Remove all C-level people, start fresh with the people who care and want to make a difference.


  11. Definitely ups and downs and as of late very poor executive leadership

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Professional in San Mateo, CA
    Current Employee - Sales Professional in San Mateo, CA

    I have been working at Epocrates

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    The people who work for Epocrates make the company satisfying
    The product is very well respected and has a good reputation in the medical community
    Work life balance

    Cons

    Compensation isn't competitive
    Executive leadership isn't leading with passion and isn't innovative
    401K
    Very limited vision/communication regarding company goals and direction and isn't motivating for employees

    Advice to Management

    Consider making employees feel more like they are a part of the company and increase communication with employees so they feel like they are a part of the company. It is creating a lack of direction and guidance and change is good but way too much change and poor decision making as of late.



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