Epocrates Reviews

Updated June 13, 2014
Updated June 13, 2014
54 Reviews
2.3
54 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jonathan S. Bush
5 Ratings

Review Highlights

Pros
  • security, salary, work life balance (in 11 reviews)

  • Users still love the product, and you can work from home (in 4 reviews)


Cons
  • Senior management is deaf and inept, lacking vision while brimming with misplaced confidence (in 6 reviews)

  • Complete lack of respect from management team especially toward long-tenured employees (in 4 reviews)

More Highlights

12 Employee Reviews Back to all reviews

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  1.  

    Good place to work..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Epocrates full-time (more than 3 years)

    Pros

    I had the best experience working at Epocrates, mainly because of the people. Company culture was great. Talented people, great team work. . Benefits were good and Unlimited PTO.

    Cons

    Company management kept changing, which led to a lot of employee churn, but with ATHN acquisition, things are expected to be more stable.

    Advice to ManagementAdvice

    Management needs to really listen to employee feedback and not just collect feedback...

  2.  

    Lots of passion, challenges on implementation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Mateo, CA
    Former Employee - Anonymous Employee in San Mateo, CA

    I worked at Epocrates full-time (more than an year)

    Pros

    Great mission
    Doing a great service for healthcare

    Cons

    Trying to behave like a company far larger than it is.

    Advice to ManagementAdvice

    Consider an acquisition

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    After ATHN acquisition, feeling like a satellite office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in San Mateo, CA
    Former Employee - Business Analyst in San Mateo, CA

    I worked at Epocrates full-time (more than 3 years)

    Pros

    security, salary, work life balance. Overall a good place to work, but it kind of lost its mojo with Hurd's tenure, and the ATHN acquisition

    Cons

    ATHN runs the show in Boston. Very little decision making in California

    Neutral Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    What has happened to this company I love???

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Epocrates full-time (more than 3 years)

    Pros

    Unlimited PTO (ending in Jan 14), dedicated membership base

    Cons

    ZERO mentoring and coaching. Decisions made at the top without asking anyone below for input. So tired of this.

    Advice to ManagementAdvice

    Wise up. Some of your senior leaders are not leaders. They only care about themselves. Some of us good ones are one foot out the door.

  6.  

    Great Culture No Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in San Mateo, CA
    Former Employee - Sales in San Mateo, CA

    I worked at Epocrates full-time (more than an year)

    Pros

    The people were great to work with, and benefits were excellent.

    Cons

    No collaboration between departments and no support from marketing. Extremely micro-managed with little lattitude to get deals done without lengthy approval process. Define roles of the support staff as many times accounts were confused by multiple calls.

    Advice to ManagementAdvice

    Give the sales department some freedom to innovate and sell a great product.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Great company and great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Vice President, US Sales in Ewing, NJ
    Former Employee - Senior Vice President, US Sales in Ewing, NJ

    I worked at Epocrates full-time (more than 8 years)

    Pros

    culture, comp plan, great products

    Cons

    new CEO ruined culture, going public ruined comp plan and culture

    Advice to ManagementAdvice

    innovate. not updating the core money making product in 10 years is a joke for a tech company

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Great autonomy as an intern, but lacked performance reviews

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in San Mateo, CA
    Former Employee - Intern in San Mateo, CA

    I worked at Epocrates as an intern (less than an year)

    Pros

    Friendly and supportive atmosphere
    Autonomy on projects

    Cons

    Decentralized
    Performance review lacking
    Dull work atmosphere

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Overall good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Director in San Mateo, CA
    Current Employee - Director in San Mateo, CA

    I have been working at Epocrates

    Pros

    Great product, loyal users, smart people

    Cons

    The C-level management team brought in by the old CEO has dramatically underperformed and hurt the company. There are pockets of good people in the company who are struggling to perform well under their leadership (e.g. medinfo, product management, marketing, some engineering groups), but it's not as good a place to work as it used to be. The senior-level people (COO, CFO, HR) are really out of touch and don't seem to listen even to their own people.

    Advice to ManagementAdvice

    Remove all C-level people, start fresh with the people who care and want to make a difference.

    Disapproves of CEO
  10.  

    Definitely ups and downs and as of late very poor executive leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Professional in San Mateo, CA
    Current Employee - Sales Professional in San Mateo, CA

    I have been working at Epocrates

    Pros

    The people who work for Epocrates make the company satisfying
    The product is very well respected and has a good reputation in the medical community
    Work life balance

    Cons

    Compensation isn't competitive
    Executive leadership isn't leading with passion and isn't innovative
    401K
    Very limited vision/communication regarding company goals and direction and isn't motivating for employees

    Advice to ManagementAdvice

    Consider making employees feel more like they are a part of the company and increase communication with employees so they feel like they are a part of the company. It is creating a lack of direction and guidance and change is good but way too much change and poor decision making as of late.

    Doesn't Recommend
    No opinion of CEO
  11. 3 people found this helpful  

    Deep problems and lack of productivity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Epocrates full-time (more than 3 years)

    Pros

    Good people, good benefits, flexible schedule. They do make sure to host events and celebrate achievements. Up-to-date equipment, and they really try to make sure you have what you need to work.

    Cons

    Projects take forever to finish because the chain of approval is too long. There seem to be too many people who have to express their opinion on every little thing, it slows down the process.

    Advice to ManagementAdvice

    Get more organized and find out why process the so slow.

    Recommends
    Neutral Outlook
    No opinion of CEO

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