Epocrates

  www.epocrates.com
  www.epocrates.com

Epocrates Reviews

Updated September 11, 2014
Updated September 11, 2014
57 Reviews
2.3
57 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jonathan S. Bush
6 Ratings

Review Highlights

Pros
  • security, salary, work life balance (in 11 reviews)

  • Users still love the product, and you can work from home (in 4 reviews)


Cons
  • Senior management is deaf and inept, lacking vision while brimming with misplaced confidence (in 6 reviews)

  • Complete lack of respect from management team especially toward long-tenured employees (in 4 reviews)

More Highlights

6 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Epocrates full-time (more than 5 years)

    Pros

    Brand, mobile app, people, location,

    Cons

    direction, benefits, lack of innovation

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Relaxed but motivated environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in Belfast, ME
    Current Employee - Senior Analyst in Belfast, ME

    I have been working at Epocrates full-time (less than an year)

    Pros

    Accommodating to life's interruptions.

    Very relaxed atmosphere.

    Involved work, even at the introduction level you are expected to interact with sales, marketing, and engineering on a very regular basis.

    Starting to take full advantage of ATHN's powerhouse reporting to really start trending what works and what doesn't.

    Cons

    Fairly disorganized structurally, tend to have to reach out to multiple people to find specific information regarding programs and special accounts (changing as ATHN acquisition is requiring them to conform to a corporate setting).

    Projects are mandatory (only a con if you're looking more for a job and less for a career).

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    The best people focused on a fabulous product that saves lives every day.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Mateo, CA
    Former Employee - Anonymous Employee in San Mateo, CA

    I worked at Epocrates full-time (more than 10 years)

    Pros

    Great product that literally saves lives. People that worked hard and really care about the quality of the product.

    Cons

    Management before the acquisition lost their way. It is a different place now under Athena Health - but what a fabulous company and product. I hope they bring back a healthy culture.

    Advice to ManagementAdvice

    Keep the product quality high... treat the employees fairly that built this great company.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 4 people found this helpful  

    Great brand, great people, lots of challenges, lots of promises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Director in San Mateo, CA
    Current Employee - Director in San Mateo, CA

    I have been working at Epocrates

    Pros

    Small company feel, still a startup in some respects. Great smart people. Flexible work hours and generally a good work life balance. Strong brand name, generally high morale.

    Cons

    Terrible benefits package - no 401(K) match, HR process is broken. Still needs to bridge the gap in product management and technology. Needs better leadership in product management and synchronization with engineering. Tends to approve products that have poor ROI, needs better product marketing analysis. Marketing folks are absolutely clueless. The product sells itself, we can scrap the marketing departments and still do fine.

    Advice to ManagementAdvice

    See above. Focus on the core competencies, cut down on money losing products. Focus on retaining customers. Explore ad-revenues in the free products Don't buy useless small companies (they come with a lot of baggage). Hire competent people and fire incompetent people sooner.

    Recommends
    Disapproves of CEO
  6. 1 person found this helpful  

    Growing pains, but worth it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager in San Mateo, CA
    Current Employee - Manager in San Mateo, CA

    I have been working at Epocrates

    Pros

    We are the leaders in providing clinical information to healthcare professionals seeking content needed at the point of care and have a strong following of over 500,000 users. We have been around for 10 years, but still have a good start up feel. The company products and strategy are brilliant. For example we were the first in the healthcare market to partner with Apple, we have several lines of business, we continue to develop better products every day. Senior management all have open door policies. The benefits and perks keep getting better including long term care, different 401k/IRA plans, flex spend, no-limit vacation, weekly fruit, bagels, nuts.

    Cons

    Even though we have been around for 10 years, we still have growing pains, specifially with corporate communication. At times, important messages are not communicated appropriately to employees. Some benefits could also be better including 401K match, which employees have been asking for. Also, product development could be pushed a little to make quicker decisions on what to put next in the product development cycle. The team is brilliant, but there seem to be many cooks in the kitchen and not always one clear voice to make the best and quickest decision that will affect the company most positively.

    Advice to ManagementAdvice

    Push for clear communication upwards so that your staff are not taken by surprise or are confused about new corporate policies, or messages.

    Recommends
    Approves of CEO
  7.  

    Good Exposure to Mobile Application Testing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mobile QA in Noida (India)
    Current Employee - Mobile QA in Noida (India)

    I have been working at Epocrates full-time (more than 3 years)

    Pros

    1)Talented Staff
    2)Wow! work enviornment
    3)Good Leadership talent
    4)Future growth

    Cons

    1)Loads of work
    2)So much product focused so bug in live is a big deal.

    Advice to ManagementAdvice

    Start few Out door Team activities

    Recommends

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