Epsilon

  www.epsilon.com
  www.epsilon.com

Epsilon Reviews

Updated November 7, 2014
Updated November 7, 2014
299 Reviews
3.2
299 Reviews
Rating Trends

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Epsilon President and CEO Bryan Kennedy
Bryan Kennedy
158 Ratings

Review Highlights

Pros
  • Work/Life balance is said to be important but I think that depends on your supervisor (in 19 reviews)

  • Your allowed to work from home when you are sick (in 11 reviews)


Cons
  • Workload to staff ratio lacks balance, making work/life balance nearly impossible (in 28 reviews)

  • Some of the office politics can get to you if you're not in upper management but I feel all companies have this to some degree (in 14 reviews)

More Highlights

215 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Database Developer in Dallas, TX
    Current Employee - Associate Database Developer in Dallas, TX

    I have been working at Epsilon full-time (more than an year)

    Pros

    fast paced, forward thinking company

    Cons

    a little disorganized and hectic

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    High longevity of current employees, cooperative/mutually-helping work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Lafayette, CO
    Current Employee - Senior Software Engineer in Lafayette, CO

    I have been working at Epsilon full-time (more than 8 years)

    Pros

    The Lafayette office still has a small-company feel, as projects and teams are small. Most of the current employees at this location are from the Abacus and Online teams. During busy times, food is often provided for client-support roles, and also for anyone having to work outside of normal business hours for special projects or events.

    Lots of opportunities for community-service involvement, including charity fund-raising events, and Habitat for Humanity (for which the company will pay your time off).

    Cons

    Now a very large company, composed of many different divisions which were formerly separate companies that Epsilon has acquired over the past 8 years. The result is that corporate-level integration of communication and IT infrastructure isn't fully baked yet.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Epsilon is a great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Database Developer in Irving, TX
    Current Employee - Senior Database Developer in Irving, TX

    I have been working at Epsilon full-time (more than 3 years)

    Pros

    Creative, friendly, dedicated, lots of energy, flexible and collaborative work environment. Learned a lot on an intense 2 month system build.

    Cons

    You really have to put in the time and effort long term in order to be recognized, would think that if the performance and dedication is there, the rewards would come quicker.

    Advice to ManagementAdvice

    Keep the communication open at all levels, love the current direction.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Epsilon IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Windows Systems Administrator in Wakefield, MA
    Current Employee - Windows Systems Administrator in Wakefield, MA

    I have been working at Epsilon full-time (more than 3 years)

    Pros

    Great room for growth. You will never be bored. If you are hardworking and willing to learn, there are virtually no limits to what you can learn.

    Cons

    The expectations for IT employees are FAR too high. With an outrageous Server to Admin ratio of almost 800:1 the amount of work is almost unattainable for the Admins that we have.

    Advice to ManagementAdvice

    Hire more server Administrators, provide more competitive salaries as well as annual bonuses and raises.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Always evolving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Creative Position in Columbus, OH
    Current Employee - Creative Position in Columbus, OH

    I have been working at Epsilon full-time (more than 3 years)

    Pros

    Most of my co-workers are good people and play well with others. Management quality seems to be hit or miss. Some have been great, some not so much. The PTO time is generous with three weeks vacation and five sick days starting. Stock purchase plan available and since it's a large, constantly-growing company, this is beneficial. Work/Life balance is said to be important but I think that depends on your supervisor.

    Cons

    Turnover rate seems high on the account side, but creatives tend to stay longer. It doesn't seem that promotions happen very often because management roles are usually searched for outside of the company. Compensation, for me, is poor. There are others in my same position that makes a substantial amount more than myself but we are supposed to get a salary evaluation soon that will hopefully "even everyone out". Depending on your manager, work/life balance can differ. Some of the clients are very demanding.

    Advice to ManagementAdvice

    Communication is the MOST important thing.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Sr Database Developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Database Developer in Wakefield, MA
    Current Employee - Senior Database Developer in Wakefield, MA

    I have been working at Epsilon full-time (more than 3 years)

    Pros

    excellent work life balance
    company is very stable and is making progress and becoming leader in database marketing

    Cons

    dosent seem to use new technology
    need to make more effort to retain talent
    salary raise and bonus is very poor

    Advice to ManagementAdvice

    need to train present employees to new technology

    Neutral Outlook
  8. 3 people found this helpful  

    Does not care about improving employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Receptionist
    Current Employee - Receptionist

    I have been working at Epsilon full-time (more than 5 years)

    Pros

    The benefits are very good.

    Cons

    Constant changes in management and organization without being communicated to the employees. No room for advancement; if they can get you to do more without giving you more they will, so don't give extra effort expecting it to be recognized. No recognition for support teams or staff; if you are not in a sales division do not expect anything from this company in terms of promotion, raise, or a simple thank-you. They use and abuse their employees and keep you where you are instead of letting you advance. Constant lay-offs and quick turn around. If you want to get anywhere with this company, you have to quit and come back.

    Advice to ManagementAdvice

    Start caring about your employees, especially the support teams. Promote from within instead of bringing in outsiders. Help your employees improve themselves and climb the ladder, instead of trapping them where you want them.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    Hard to Work when your managing Politics and doing online training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Analyst in New York, NY
    Current Employee - Data Analyst in New York, NY

    I have been working at Epsilon full-time (more than an year)

    Pros

    People, benefits, flexibility, access to clients, lunch once a month and nice pens. Good internal pr for employees and charitable opportunities to give back.

    Cons

    Too much time wasted on politics and covering people off internally as opposed to working with clients on solutions. i think the company needs to evaluate the happiness factor. Some days its like a library there with no energy.

    Advice to ManagementAdvice

    Stop hiding and filling out forms. Start engaging and having real conversations. Email is not a substitute for a conversation. People still like to engage with each other. Try it, its good.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    High growth, stable company with incredible people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Wakefield, MA
    Current Employee - Manager in Wakefield, MA

    I have been working at Epsilon full-time (more than 5 years)

    Pros

    Company is in high growth mode both organically and through acquisition which creates many internal opportunities. The people are among the most collaborative and conscientious I have ever worked with. Onsite gyms and cafés in most locations. Investing heavily in hiring and training new college grads. Compensation and benefits are very competitive, plus there is an excellent 401k matching, tuition reimbursement and employee stock purchase plan.

    Cons

    Due to the fast growth and number of acquisitions, the company is not as cohesive as it could be. Some facilities and internal technology needs upgrading.

    Advice to ManagementAdvice

    Would like to see more of the large company profits shared with employees.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    A great place to work with talented and dedicated co-workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Irving, TX
    Current Employee - Anonymous Employee in Irving, TX

    I have been working at Epsilon full-time (more than 8 years)

    Pros

    A strong company with a broad range of solutions. Good company values and leadership in most cases (with typical isolated exceptions found in most large companies). By and large, this is one of the best organizations I have worked with. Lots of personal growth and training potential.

    Cons

    Growth and promotion is often difficult to obtain and can be very political in certain groups. Ask about this specifically when interviewing.

    Advice to ManagementAdvice

    Managers need to value dissenting views from experienced employees when a chosen direction may not be to the benefit of the company and/or its clients. This is not an issue with all groups, but should be stressed across the board. Lend an ear to those who seem to cry wolf - they may be onto something.

    Recommends
    Neutral Outlook
    Approves of CEO

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