Epsilon
3.0 of 5 240 reviews
www.epsilon.com Irving, TX 5000+ Employees

Epsilon Reviews

Updated Apr 10, 2014
All Employees Current Employees Only

3.0 240 reviews

                             

67% Approve of the CEO

Epsilon President and CEO Bryan Kennedy

Bryan Kennedy

(120 ratings)

56% of employees recommend this company to a friend
39 Employee Reviews Back to all reviews
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Epsilon bought us

Senior Director, Project Delivery (Current Employee)

I have been working at Epsilon full-time for more than a year

Pros401k matching, encourage charitable donations

ConsEmployee are a commodity

Health insurance is bad and even after huge deductible, in-network, it only covers 80% - major illness could bankrupt me

Advice to Senior ManagementFigure out how to best leverage employees vs trying to make them cheaper

No, I would not recommend this company to a friend

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It offers up many challenges.

Anonymous Employee (Former Employee)

I worked at Epsilon

ProsThe ADS mothership is a financially stable company which is able to support Epsilon's initiatives as required. There are some truly interesting problems to solve, and puzzles to sort out, which makes the work rewarding.

ConsWorkload to staff ratio lacks balance, making work/life balance nearly impossible. There are many directors at the company who perform as managers, and many VP's who perform as directors. There are a lot of floating agendas which either trivializes the immediate work, delays the immediate work, or negatively impacts the quality of the work.

No, I would not recommend this company to a friend

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3 people found this helpful  

Poor management

Anonymous Employee (Former Employee)

I worked at Epsilon full-time for more than 10 years

ProsNon management employees work hard and long hours to get work done.

ConsManagement changes due to reorganization in 2012 were not up to previous standards. Management let go due to politics were 1000 times better and employees respected them.

Advice to Senior ManagementGet friendly managers who care for their people and are competent.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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1 person found this helpful  

Not a very good experience working there. They give away VP titles like free lunches.

Director (Former Employee)
New York, NY

I worked at Epsilon full-time for less than a year

ProsSome people are smart but they don't share information

ConsVery close to the chest when it comes to sharing information

Advice to Senior ManagementChange the culture to one which is more open, honest and transparent

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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4 people found this helpful  

awful

Senior Account Manager (Former Employee)
North Wales, PA

I worked at Epsilon full-time for more than a year

ProsGreat colleagues who work really hard for little compensation or accolades.

ConsContract assignment with no real job growth plan.

Advice to Senior Managementdon't use people as pawns

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Bad experience

Account Manager (Former Employee)
North Wales, PA

I worked at Epsilon full-time for less than a year

ProsGood experience for your resume if you want to get involved with a large pharma client.

ConsClient is dysfunctional. Epsilon management is focused on maintaining their revenue stream without regard to the team they have deployed at the client. Epsilon management will promise anything and then walk away, leaving the project team to fend for themselves.

Advice to Senior ManagementNeed to manage the client as well as your employees to acheive a win-win, otherwise the high turnover will continue.

No, I would not recommend this company to a friend

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ok

Anonymous Employee (Former Employee)

I worked at Epsilon as a contractor

ProsMore work..Simply will translate in the better learning.

Consbetter manage and plan the workload

Advice to Senior ManagementYes, you can still make whopping profit and keep the employees happy. Simply, come up with better ideas that need quality not quantity work!!

No, I would not recommend this company to a friend

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A vile brand without a heart and without a soul. Characterless & charmless.

Anonymous Employee (Current Employee)

I have been working at Epsilon

ProsThey'll pretty much hire anyone, so if you need a job badly, chances are you can get one here to hold you over until you next big break.

ConsDo not expect anything beyond your paycheck. Very few perks, bonuses are a joke, management does not care and is ever shifting (not in an upward direction). Women are not treated like a part of the "boys club."

Advice to Senior ManagementGet some female leadership in there.

No, I would not recommend this company to a friend

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Sinking Ship

Anonymous Employee (Current Employee)
San Francisco, CA

I have been working at Epsilon full-time

ProsSome inspiring and passionate people to work with and learn from.
Compensation is decent but leaves you tied to the job.
A short-term opportunity to add highlights to the résumé. The size of the business allows you to make an impact no matter what your position is.

ConsIn an environment where everyone is trying to get out and the new people on-boarded are wondering when they can get out, one can only wonder how far you would go for a job.

Little room for advancement after a certain period, i.e. dead end.
Top heavy with upper management all making executive decisions, the bucket for talent is slowly leaking.
Decisions are not geared toward long-term growth or retention.
Average employment span of 1 year
Corporate atmosphere

Advice to Senior ManagementDon't make hasty decisions. Yes, the company is continually changing and the pace is rapid, but be a little more grounded in reality.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Strong company that is indifferent towards its employees

Anonymous Employee (Current Employee)
Irving, TX

I have been working at Epsilon full-time for more than 5 years

ProsEpsilon is a market leader that is very well positioned for the future of data driven advertising and has a very strong technology background. It has been a great place to work but things have started to change over the past 2 years as new C level execs and their subordinates change the company outlook.

ConsThe company works its people to death to deliver very strong numbers and cuts compensation to the employees that support it. The CIO is making a directed effort to push out quality employees and limit capabilities of its teams as a means of placing blame and scapegoating problems that have arisen from his poor planning and strategy.

Advice to Senior ManagementListen to your employees and don't cut benefits while reporting record profits, pay attention to failures and what the contributing factors are.

No, I would not recommend this company to a friend

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Epsilon is the global leader in delivering meaningful direct to- consumer connections that drive performance. Focused on customer management and customer engagement, Epsilon delivers end-to-end solutions to fit the… Full Overview

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