Equifax
2.8 of 5 195 reviews
www.equifax.com Atlanta, GA 5000+ Employees

Equifax Reviews

Updated May 14, 2014
Equifax – West Des Moines – “Datavision now Equifax office 4300 Westown Prkwy”

All Employees Current Employees Only

2.8 195 reviews

                             

60% Approve of the CEO

Equifax Chairman and CEO Rick Smith

Rick Smith

(130 ratings)

46% of employees recommend this company to a friend
32 Employee Reviews Back to all reviews
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    1 person found this helpful  

    Very political And not customer focused

    Account Executive (Current Employee)
    Brea, CA

    ProsBig company and overall good benefits...HR is draconian and to be avoided at all costs...poor leadership and token employee ism is evident

    ConsCEO and senior management are bullies and needs a lesson in humility...worked there for 15 years and saw new crop of mgmt and "leaders" drive business into the ground...poor leadership. If they focused on true business and not busy-ness!

    Advice to Senior ManagementLose the GE mentality...that is an outdated style that needs to be dropped.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    Worst Place To Work

    Verification Specialist (Current Employee)
    West Des Moines, IA

    ProsPaid weekly on Friday. Meet a few nice people.

    ConsAlways feel like you're being watched. Extremely high stress level. Poor training. Poor treatment of employees by team leads and other management. Prison like atmosphere. Too much drama considering they don't want any. Team leads play favorites with certain people. Unprofessional atmosphere. System is not kept up to date. Too many unrealistic expectations in regards to quality and production. Employees can barely say good morning to each other without being reprimanded. Extremely high turnover.

    Advice to Senior ManagementYou need to realize your employees are human beings and not robots. You need to step up your training procedures and start treating people with more dignity and respect. You need to create a better work environment for your employees with more, better ongoing training and support. You need to start listening to your employees more and give them the benefit of the doubt instead of jumping the gun and kicking them out the door because you don't feel like listening to what they have to say. Team leads and management are abusive and get by with way too much. You expect certain things out of your employees. Your employees expect certain things out of you. Change your ways and do it soon.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    2 people found this helpful  

    If you just need money in your pocket until you find a better opportunity take

    Anonymous Employee (Former Employee)
    Alpharetta, GA

    ProsThey are very laid back and operate at a slow pace.

    ConsLack of communication. When I was at the interview I liked the vibe with the team leads, but the upper management couldn't give me a straight answer on when I would be permanent. 2 years and three months later they abruptly ended my contract and I received a call that my contract ended after I left work. This is how they treat all of the contractors. There should be regulations to prevent companies like this from abusive temp-perm positions. People have families and bills to take care of.

    Advice to Senior ManagementHave some integrity...

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    2 people found this helpful  

    This was a big disappointment

    Sales (Current Employee)
    Atlanta, GA

    ProsPays fairly well and the benefits were good, although expensive. Many employees work from home. Vacation plan is generally good.

    ConsBad systems, lack of support, disconnected management, poor training, slow to fix problems. The expectations are high, but you won't have the tools to get the job done. Just when you figure something out, they will change it and not for the better.

    Advice to Senior ManagementTreat employees and customers as you would like to be treated.

    No, I would not recommend this company to a friend

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    5 people found this helpful  

    Stay far far far away...

    Project Manager (Current Employee)
    Atlanta, GA

    ProsIt's a job.
    Steady paycheck
    Minimal work required.
    Heavily favors African Americans

    ConsEmployees rewarded only for length of employment
    No place for new ideas
    Innovation is a word in the dictionary.
    Risk takers and new ideas are mired in bureaucracy. Want to get an idea contributed? Prepare a business case that only a CFO can understand in 200 pages or more. Don't forget the carbon paper.
    Employees provided with outdated, underpowered technology secured by Gestapo - like security.
    Pay is nothing special.
    Senior management concerned about their own stock rewards and won't make any deciions without first consulting their stock culture.
    Management should be put out to pasture, they retire when they get too I'll and stay past retirement age.
    Want office supplies? typical request to fulfill takes 3 months for anything other than a paper clip.
    Did I mention bureacracy?
    Lots of big titles, no support staff. This results in nothing ever getting done.
    Marketing is a bad word.
    Suppression of employee enthusiasm
    HR incompetent with too much control in org. Ever see an HR chief office next to CEOs?
    No investment in marketing, new product debelopment,employee training.
    Employees have no personality.

    Advice to Senior ManagementWake up and smell the roses. Outdated management style. GE is not god. Stop cooking the books before Wall Street wakes up.

    No, I would not recommend this company to a friend

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    The only reason it got 1-Star was because I was unable to give it a half star

    Sales Operation (Current Employee)
    Atlanta, GA

    Pros- Vacation (and you will need every ounce of it)
    - Benefits (use it before it changes)
    - 401K Matching

    ConsThis is the worse company I have every worked for.

    Upper management is dillusion at best (full of themselves at worst). The technology being utilized by workers is outdated.

    The need to "be seen" is so problematic that people who want raises and promotions seem to intently slow down other departments by adding ridiculous steps into an already disfunctional process for fulfilling sales orders.

    New products are introduced to the sales teams but operations is never told how to fulfill them once they are sold. Therefore, the sales rep ends up not only losing their sale but has to field calls from an irate customer on the issue for weeks.

    Lying is a part of the corporate structure ... an entire team in operations was lied to about their job going away for months, they were let go 6 months after the first question was asked about their positions being terminated.

    Sales is in such a dissaray, that you can boost a dying book of business up by 16% in 2 quarters and still be repremanded or fired because the book of business did not reach 100% of goal as a result of the last rep who had it.

    Overworked, lied to and humiliated in meetings ... not worth it. It was an okay company when I started 8 years ago, but it has gone down hill for anyone NOT in upper management. I only stayed for the benefits but now it's not worth it and I'm looking for the door!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Worst place I have ever worked. By far and hands down.

    Verification Specialist (Current Employee)
    West Des Moines, IA

    ProsGood name for your resume, pays on time,comes with benefits if you're willing to put up with the extremely unprofessional work environment.

    ConsManagement doesn't know what they are doing. They tell us over and over to be professional but consistently hire people that are incapable of being professional. I feel like I'm walking into a highschool every time I go to work because of all the drama. They consistently look over the older (I'm only 26) employees with more experience to promote young kids that are barely old enough to drink.

    Advice to Senior ManagementTreat your employees like you care about them, stop with the favoritism, figure out what morale means and work on bringing it higher. Give people a reason to stay there instead of jumping at the first opportunity to leave.

    No, I would not recommend this company to a friend

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    There is little respect for low-level employees

    Anonymous Employee (Current Employee)
    Atlanta, GA

    Pros- Benefits
    - Vacation Days
    - People
    - Discounts

    Cons- Senior Management is ignorant of the conditions of operations and sales or just don't care
    - Severe Cronyism

    Advice to Senior ManagementStop caring about "appearances". They are backfiring and destroying revenue for the company. Stop & Listen to low-level employees!

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    Started out Good, but Ended Badly

    Anonymous Employee (Former Employee)
    Atlanta, GA

    ProsEquifax has good benefits, decent salaries, and clean, convenient office locations.

    ConsThe company is severely understaffed, with many broken systems and processes. Senior management appears to be clueless or apathetic as to how to run the company, and does not respect the contributions of lower-level employees. There are restructurings every year that cause even more silos and confusion. Senior leaders cling to LEAN methodology to drive out costs and inefficiencies for everything except top heavy hiring. Current hiring consists of more senior management, but very few line employees to do the heavy lifting. The focus now seems to be on "looking good," but not showing actual skill or results.

    Advice to Senior ManagementSenior leadership could benefit from a huge dose of humility. Listen to and reward line staff. Treat them the way you'd want to be treated at that level in your career. In addition, many of the senior level positions are simply redundant (particularly in sales and marketing) and should be eliminated. Instead of paying huge salaries for little work output, reinvest into the systems and processes necessary to run the business more efficiently.

    No, I would not recommend this company to a friend

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    Without a doubt THE worst place I have EVER worked.

    Anonymous Employee (Current Employee)
    Alpharetta, GA

    ProsMoney - this is the ONLY good thing about the job and its not worth it.

    ConsTreated like a slave. No life/work balance. You can't tell if the company is run by Equifax or IBM or offshore. Constant threat of layoffs or outsourcing. Offshore coding has ruined the Production environment. People are rude to each other on conference calls when trying to resolve issues ANS there are CONSTANT issues.

    Advice to Senior ManagementMake up your mind - if you want to outsource and offshore DO IT - stop threatening it. It is not a motivator contrary to most of management. Fire IBM and get rid of offshore poor quality code. It will cost more at first, but in the long run you will keep loyal employees - ans those are VERY few.

    When the economy gets better there will be a load sucking sound coming from Alpharetta - that will be the giant vacuum as everyone jumps ship.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Equifax reviews and ratings — including employee satisfaction and approval rating for Equifax CEO Rick Smith. All 32 reviews posted anonymously by Equifax employees.