Equifax Reviews

Updated August 24, 2015
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3.6
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Approve of CEO
Equifax Chairman and CEO Rick Smith
Rick Smith
138 Ratings

Pros
  • Good work life balance and short hours (in 22 reviews)

  • Good benefits, and a very competitive salary (in 21 reviews)

Cons
  • Senior management takes the credit for all the work of the folks the next level down (in 14 reviews)

  • No room for advancement unless you know someone in Upper Management (in 8 reviews)

More Pros and Cons

242 Employee Reviews

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  1. Strong growth, plenty of opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor
    Current Employee - Supervisor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equifax full-time (More than 3 years)

    Pros

    Plenty of room to grow in your career, upper management is very responsive to goals; great team environment, younger crowd

    Cons

    The company is very focused on growth and the bottom line, so job stability is not always a concern. They will occasionally do random firings for unnecessary positions. Slow to back fill.

    Advice to Management

    Upper management can look more towards rewarding the employees that are driving this growth directly through bonuses instead of focusing on payouts at a higher level.


  2. Customer service

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    It was a great company to work for I enjoyed working for this company

    Cons

    the only thing is that my contract ended


  3. Helpful (1)

    Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Myrtle Beach, SC
    Current Employee - Marketing in Myrtle Beach, SC

    I have been working at Equifax (More than a year)

    Pros

    Large company with good benefits and many positions available.

    Cons

    Difficult at times to navigate the political boundaries. Many different departments involved in decisions/projects.


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  5. Team Lead

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Powder Springs, Cobb, GA
    Current Employee - Anonymous Employee in Powder Springs, Cobb, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equifax (Less than a year)

    Pros

    Work from home options. Great work environment. Opportunities to advance career.

    Cons

    Benefits are not the best.


  6. Going Places

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Equifax full-time

    Pros

    well organised, progressive, ambitious, customer focussed,

    Cons

    None that I can think of


  7. Room for Improvement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Saint Louis, MO
    Current Employee - Account Manager in Saint Louis, MO
    Positive Outlook

    I have been working at Equifax full-time (More than 5 years)

    Pros

    Able to work from home

    Cons

    If you work from home, difficult to network and move up in the organization. Very bureaucratic. Half the challenge of the job is knowing who to talk to, to get things done. Many forms to fill out and hoops to do anything from moving up to getting a contract completed.

    Advice to Management

    A mentor program to move up would be helpful. The labyrinth of red tape throughout the organization needs to be addressed.


  8. Helpful (3)

    Ultra-Corporate and Dull

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Easily accessible from GA 400, lots of snack/drink machines, and (as far as I can tell) no micromanaging from higher-ups. Also, you can wear headphones while you work.

    Cons

    I can speak only for myself. I'm a contractor who was brought in to work on a very specific project that was unfortunately also very misrepresented. What I was led to believe was a writing job is the dullest, simplest form of cross-referencing imaginable. As to Equifax itself, the culture seems very stilted and formal. Compared with other places I've been a contractor, the employees are stand-offish and don't seem very happy. Equifax contractors also are never made to feel like part of the team, which is kind of disheartening.

    Advice to Management

    Please represent jobs accurately and truthfully. This position is an enormous waste of not only my, but also the vast majority of my fellow project-mates' time and abilities.


  9. Helpful (1)

    Great work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation in Saint Louis, MO
    Current Employee - Implementation in Saint Louis, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Equifax full-time (More than 8 years)

    Pros

    Love the time off available and the people in the company. Great tuition reimbursement program. Freedom to manage desk as I see fit, though this is not the case in every position.

    Cons

    Managers are not held to any standard but I've discovered how to deal with them. Hr is more concerned with protecting the company than the employees. Having a hard time moving within the company even with exceptional reviews year after year but others have had an easier time. I feel stuck in my current role. Manger actually suggested I look outside the company for a new job.

    Advice to Management

    Have better training for managers. My manager has developed her own processes and refuses to attend any management training meetings. Manager promised me a position, I developed the processes for the position, and then was told me I was not qualified. Despite all of the stress on employee development, my manger has not been able to provide any assistance.


  10. Outstanding Company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equifax full-time (More than 5 years)

    Pros

    Equifax is a truly fantastic company to work for. I started in 2010 and have not even thought about looking for another company to work for during that time. Equifax is continually growing and seeking out ways to help their employees better their careers. My colleagues are top-notch and the leadership team is strong. I am thankful to have found such a great company to be a part of!

    Cons

    As with any company, there are things that Equifax is continually working to improve on, but overall I believe they do an excellent job and I don't have any specific cons or complaints.


  11. Very Strange Environment.

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Great job on paper. Good benefits and pretty good pay.

    Cons

    Is anyone remotely happy here? Equifax will make you a great offer, but wave goodbye to joy. Strange that everyone has been with the company for 10+ years and they just walk around glassyeyed and dead inside. It's the easiest job I've had by far (Account Manager) but wow is it boring. The people who have been around forever act like they are at home not at work. Very High School.

    Advice to Management

    Smile once and awhile. Maybe lose the managers that have been there for decades and hire some personality.



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