Equifax Reviews

Updated July 7, 2015
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Equifax Chairman and CEO Rick Smith
Rick Smith
14 Ratings

Pros
  • Good work life balance and short hours (in 22 reviews)

  • Good benefits, and a very competitive salary (in 21 reviews)

Cons
  • Senior management takes the credit for all the work of the folks the next level down (in 14 reviews)

  • No room for advancement unless you know someone in Upper Management (in 8 reviews)

More Pros and Cons

35 Employee Reviews

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  1. Helpful (3)

    Ultra-Corporate and Dull

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA

    I have been working at Equifax

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Easily accessible from GA 400, lots of snack/drink machines, and (as far as I can tell) no micromanaging from higher-ups. Also, you can wear headphones while you work.

    Cons

    I can speak only for myself. I'm a contractor who was brought in to work on a very specific project that was unfortunately also very misrepresented. What I was led to believe was a writing job is the dullest, simplest form of cross-referencing imaginable. As to Equifax itself, the culture seems very stilted and formal. Compared with other places I've been a contractor, the employees are stand-offish and don't seem very happy. Equifax contractors also are never made to feel like part of the team, which is kind of disheartening.

    Advice to Management

    Please represent jobs accurately and truthfully. This position is an enormous waste of not only my, but also the vast majority of my fellow project-mates' time and abilities.


  2. Great Company - Great Benefits - Low Mobility if Remote

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Saint Louis, MO
    Current Employee - Account Manager in Saint Louis, MO

    I have been working at Equifax

    Pros

    Equifax is a visionary progressive company that strives to constantly innovate products and provide analytical insights to an Employer's HR organization. As an employee of the Equifax Workforce Solutions subsidiary who works remotely, I've benefited from the company's generous 3 Week PTO grants, great health and dental benefits, and flexible work schedule.

    Cons

    Senior Leadership has changed twice in 4 years, my direct manager has changed 4 times in 15 months, and we are 1 year into a change in our service structure. There is little consistency or communication from upper management downward.

    Advice to Management

    Go back to the previous service model and stop trying to be like other companies that thought siloed servicing was best by product rather than demographic.


  3. Helpful (2)

    Good ole' boy compnay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alpharette, GA
    Current Employee - Anonymous Employee in Alpharette, GA

    I have been working at Equifax

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    They offer good pay and benefits

    Cons

    This company is the most clickish I have ever seen. If you're not a white male, you have no chance to move up. The only women are the ones that have been there a long time. The people that have been there for 20+ years rotate through management roles and have no clue how other companies work. So no depth of experience.

    Advice to Management

    It's time to bite the bullet and get rid of ineffective management and individual contributors that have been there forever and are no longer an asset.


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  5. Infrastructure Project Coordinate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Coordinator in Alpharetta, GA
    Current Employee - Project Coordinator in Alpharetta, GA

    I have been working at Equifax full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Able to learn and interact with a team of co-workers with different skill sets.

    Cons

    Lack of opportunities. Promotions are given to those who are popular and not based on merit. Forced to develop on your own. No opportunity to improve with additional certifications.

    Advice to Management

    Be respectful of others. Provide a work life balance that is fair and adequate. Promote others based on merit. Health care benefits is very limited with only a choice of two healthcare providers and very expensive.


  6. Underappreciated

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst
    Current Employee - Analyst

    I have been working at Equifax full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You'll find a Professional environment with Nice people at a company with a large Name recognition which helps a little when you look for a new job

    Cons

    The pay is extremely low. Company spreads the wealth to it's board members and grossly underpays and under incentivizes their employees.

    Advice to Management

    Check the industry pay grades. Your employees are underpaid and they know it.


  7. Helpful (2)

    Unstable Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equifax full-time (More than 5 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Brand recognition for consumer market.

    Cons

    Poor leadership. No direction with little to non-existent on boarding practices for new hires. Leadership lacks integrity and ethical practices.


  8. Helpful (3)

    Depressing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equifax full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I don't have a very long commute and the good cafeteria is good. People are nice but that is it!

    Cons

    Poor training Severely low pay Lack of career growth Health benefits too expensive Our department lacks proper training methods. The pay is extremely low along with the bonus. There is no visible career ladder to climb.

    Advice to Management

    Salaries need to match the market rate and there needs to be more attention to employees so they feel their desires to maintain long term employment can be met.


  9. Helpful (2)

    Frustrated

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Equifax full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I have a job at the moment.

    Cons

    After years with this company they have managed to decrease pay, increase insurance and demote salary pay to hourly pay. We now have to punch a time clock that is micro-managed to the fullest extent. We are not able to move with out being spied upon from a dictating manager whom i am not sure how remains to keep the position. They say they are flexible with schedules and have gave you the tools to allow this however over the last year the flexibility has been removed little by little. It has been extremely frustrating to begin a career with this company to love and respect it and years later feel used and abused. This has turned into a typical corp. enviornement where you are just a number and the go green means make the employees hate it enough to leave so they can down size through attrition. I have come to believe they can careless if you are happy with this company. It is a political nightmare. FYI most are looking for new employement and will leave in a heartbeat if givin the right opportunity to run.

    Advice to Management

    I am not sure how or why you choose you leaders however I have found that some are less then qualified. You may want to start doing more inhouse survey's of your manager/directors and cleaning house once you view the survey's. Your decisions to go green and overhaul the salary to hourly structure has cause horibble issues with these employees. Talk about a slap in the face! That is an ultimate demotion. Maybe you should do the same for yourself and see how that works out for you! You should take a lesson on treat others as you would like to be treated you may be able to create a more friendly enviornment. The only reason i can see that you would treat your employees so awful would be to lower your cost through "attrition". If this was your goal i believe you are exceeding your goal.


  10. Helpful (1)

    SME company thinking to be a Corp

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equifax full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The Brand and their position in the market. Money is ok but not great. In the middle of a cultural changes that may work.

    Cons

    Way to much projects and inititatives turned to be imposible to manage. Lack of focus and extremely bad relationship between family and work.


  11. Helpful (1)

    Great when started and then cut opportunity to earn more money. Slashed commission plans & other incentives

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equifax full-time (More than 5 years)

    Neutral Outlook
    Neutral Outlook

    Pros

    Flexible schedule. President is a very smart guy who knows what talking about, but don't think he is aware of how sales team paid.

    Cons

    Removed large amount of commission opportunity in new pay plans. Meetings about Meetings

    Advice to Management

    Pay your sales people like standard sales people instead of stating new business will be added to your current book of business, doesn't give us any drive to sell when no extra money to really be earned. Stop having meetings about meetings.



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