Equifax Reviews

Updated July 25, 2015
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4.0
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Equifax Chairman and CEO Rick Smith
Rick Smith
60 Ratings

Pros
  • Good work life balance and short hours (in 22 reviews)

  • Good benefits, and a very competitive salary (in 21 reviews)

Cons
  • Senior management takes the credit for all the work of the folks the next level down (in 14 reviews)

  • No room for advancement unless you know someone in Upper Management (in 8 reviews)

More Pros and Cons

96 Employee Reviews

Sort: Popular Rating Date
  1. Good place to work but not great pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Unemployment Insurance Consultant in Omaha, NE
    Former Employee - Unemployment Insurance Consultant in Omaha, NE

    I worked at Equifax (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good atmosphere and really nice people to work with. There were also many opportunities for professional development with seminars monthly. There was a lot of opportunity to learn more about the company and the clients they served.

    Cons

    These positions have horrible pay and consultants are pushed to complete a specified number of calls. The calls kept growing but people were never permitted for overtime. This wasn't too big of a deal but it did kinda rush work and probably decreased quality.


  2. Team Lead

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Powder Springs, Cobb, GA
    Current Employee - Anonymous Employee in Powder Springs, Cobb, GA

    I have been working at Equifax (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work from home options. Great work environment. Opportunities to advance career.

    Cons

    Benefits are not the best.


  3. Strong Leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equifax full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There are some very bright people that work at Equifax that are focused and driven. Showing initiative and consistent solid performance won't go unnoticed. Upward mobility is one of the major perks. There are many employees who have been with the company 20+ years.

    Cons

    The work-life balance could be better. When you are surrounded by career driven people, the 40 hour work week goes out the window.

    Advice to Management

    Continue to hire the best and brightest but make an effort to improve the work-life balance for all employees by encouraging vacation usage and discouraging long hours at the office.


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  5. Helpful (1)

    Great work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation in Saint Louis, MO
    Current Employee - Implementation in Saint Louis, MO

    I have been working at Equifax full-time (More than 8 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Love the time off available and the people in the company. Great tuition reimbursement program. Freedom to manage desk as I see fit, though this is not the case in every position.

    Cons

    Managers are not held to any standard but I've discovered how to deal with them. Hr is more concerned with protecting the company than the employees. Having a hard time moving within the company even with exceptional reviews year after year but others have had an easier time. I feel stuck in my current role. Manger actually suggested I look outside the company for a new job.

    Advice to Management

    Have better training for managers. My manager has developed her own processes and refuses to attend any management training meetings. Manager promised me a position, I developed the processes for the position, and then was told me I was not qualified. Despite all of the stress on employee development, my manger has not been able to provide any assistance.


  6. Verifications Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equifax full-time

    Pros

    Steady employment, benefits. Paid time off has to be repaid by working til the end of each year.

    Cons

    Office cleanliness and insect issues. The insect issue was addressed by management, but the residual insecticide caused allergy sensitive people to get sick

    Advice to Management

    Clean the air ducts in the office and the cubicles. Stop using the insecticide.


  7. Internship Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at Equifax as an intern

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    great benefits, travel options, average pay, great onboarding, connection to executives

    Cons

    limited new hire potential, lack of project work

    Advice to Management

    more project work!


  8. Helpful (1)

    Solid Management Team

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cumming, GA
    Current Employee - Anonymous Employee in Cumming, GA

    I have been working at Equifax full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Management team is focused on growing the company and increasing shareholder value. Stock price has more than quadrupled in my relatively short time with the company.

    Cons

    Very focused on growth, not as focused on maintaining the systems that are already in the environment. Lacks process maturity in key technical areas.

    Advice to Management

    Simplify the organization of your IT environment. Too many silos and too many decision makers operating independently vs working together for common goals.


  9. Equifax is a good company to work for. They have great services and good people.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mid Market Regional Manager in Saint Louis, MO
    Current Employee - Mid Market Regional Manager in Saint Louis, MO

    I have been working at Equifax full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    If you do well, the financial reward is great. The people are great to work with as well.

    Cons

    At times, it can seem that the internal processes and communication between departments are a challenge.

    Advice to Management

    The Director position is kept busy with too many meetings. They don't have enough time to focus on their people.


  10. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO

    I have been working at Equifax full-time (More than 3 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Management tries to engage with employees.

    Cons

    They would rather see their experienced employees leave than pay the same pay as someone off the street who does not know the company.

    Advice to Management

    Follow through with what you say. Improve communication.


  11. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Equifax full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    For such an old company, the business is very forward-thinking and client-focused. Strategy is well thought out, and clearly communicated (at least to my level in the organization). Employees for the most part genuinely want to help their customers. Workplace is dynamic and flexible.

    Cons

    Most "laypeople" don't seem to know what Equifax does, and think of EFX as almost a "governmental" agency. We need to work on public image to the consumer so folks understand what we do.

    Advice to Management

    Focus more on educating consumers about what Equifax does and how the information we manage affects them. Make it clear that we don't "pass judgment," but rather we inform decisions with data.



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