Equifax Reviews

Updated October 11, 2014
Updated October 11, 2014
213 Reviews
2.9
213 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Equifax Chairman and CEO Rick Smith
Rick Smith
137 Ratings

Review Highlights

Pros
  • They offer flexibility in working conditions, and there is a good work-life balance (in 21 reviews)

  • Supportive, Good Benefits with solid products and diversification (in 21 reviews)


Cons
  • limited scope of career progression, unattentive senior management (in 14 reviews)

  • lack of transparency from upper management, hard work and talent does not get rewarded (in 8 reviews)

More Highlights

51 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Nice company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Equifax full-time (more than an year)

    Pros

    Great co workers, work life balance is amazing, nice company to work for. Ability to move up if you want to. I have a wonderful manager. Senior management keep employees informed. Vacation time is great!

    Cons

    The company will cheat you on your pay increase when you move up in the company. New comers will make more than you. The benefits are not the best but ok.

    Advice to ManagementAdvice

    Listen to your employees they are the ones face to face with clients.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    It's not a bad job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Verification Specialist in Fort Worth, TX
    Current Employee - Verification Specialist in Fort Worth, TX

    I have been working at Equifax full-time (less than an year)

    Pros

    The people I work with are really, really friendly and it's such a relaxed atmosphere.

    Cons

    I HATE how call centers constantly call you, and I see why. It's the structure of the business to call people 4-5 times a day and leave voicemail after voicemail. But, it's business, it works, and that's the only thing I don't like.

    Advice to ManagementAdvice

    For call centers everywhere, there HAS to be a more efficient way to do this.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Turbulent, Revenue-Driven with Frequent Reorganizations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director, Analytics
    Current Employee - Senior Director, Analytics

    I have been working at Equifax full-time (more than 3 years)

    Pros

    Strong company performance, focused on bottom line. Great people in analytics and sales. Unparalleled data assets. Good work/life balance.

    Cons

    Senior management's short-sighted focus on stock price drives frequent reorganizations - 5 managers in 3 years. Big company in a heavily regulated business means new product development is a very slow process.

    Advice to ManagementAdvice

    Focus more on people and technology, less on short-term stock price movements.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equifax

    Pros

    freindly management and employees, new technologies

    Cons

    limited scope of career progression, unattentive senior management

  6.  

    Growth focused company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President Technology in Atlanta, GA
    Current Employee - Vice President Technology in Atlanta, GA

    I have been working at Equifax full-time (more than 10 years)

    Pros

    Great people. Strong culture centered around growth and new product innovation. New culture has GE influence brought in from Rick Smith.

    Cons

    Older technology and legacy systems need upgrading and not a lot of focus on core infrastructure

    Advice to ManagementAdvice

    More focus on innovations that directly benefit clients and profits will take care of themselves.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great place to work..allows you to utilize a lot of their tools to be successful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Raleigh, NC
    Former Employee - Customer Service in Raleigh, NC

    I worked at Equifax full-time (more than an year)

    Pros

    Good work environment. Employee friendly, work hard and get noticed for promotions

    Cons

    Not a lot of jobs offered in certain areas.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good job but not much advancement opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Research Analyst
    Current Employee - Data Research Analyst

    I have been working at Equifax full-time (more than 3 years)

    Pros

    Good pay, decent benefits and good work/life balance.

    Cons

    There is not much room for advancement.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Director in Atlanta, GA
    Current Employee - Sales Director in Atlanta, GA

    I have been working at Equifax full-time (more than 10 years)

    Pros

    Supportive, Good Benefits with solid products and diversification.

    Cons

    Some Top Down Shortsided Budgeting

    Advice to ManagementAdvice

    Listen

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Some growing pains but on the right track

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer
    Former Employee - Software Developer

    I worked at Equifax full-time (more than 3 years)

    Pros

    Good work life balance
    Competitive salary especially given the relatively low cost of living in Atlanta
    Generous 401k match
    Management seems to truly care about employees

    Cons

    Credit file information can be rather dull to work with.
    Technology is viewed as an IT function / necessary expense.
    Code base is somewhat fragile but there is broad towards making it better.

    Advice to ManagementAdvice

    Try to bridge the "us vs them" mentality between technology vs business teams.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Atlanta, GA
    Former Employee - Sales in Atlanta, GA

    I worked at Equifax full-time (more than 8 years)

    Pros

    Company allows people to be innovative with clients. Revenue driven. Mid management are top notch. People are great to work with.

    Cons

    Be careful your compensation may not get paid. Health benefits are poor. If you are innovative and close a sale don't expect to get compensated until you have a revenue plan for your product

    Advice to ManagementAdvice

    People are your greatest asset. Treat them with respect.

    Recommends
    Neutral Outlook
    No opinion of CEO

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