Equifax Reviews

Updated June 10, 2015
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2.0
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Equifax Chairman and CEO Rick Smith
Rick Smith
31 Ratings

Pros
  • Good work life balance and short hours (in 22 reviews)

  • Good benefits, and a very competitive salary (in 21 reviews)

Cons
  • Senior management takes the credit for all the work of the folks the next level down (in 14 reviews)

  • No room for advancement unless you know someone in Upper Management (in 8 reviews)

More Pros and Cons

63 Employee Reviews

Sort: Popular Rating Date
  1. Just OK

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equifax

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good, caring and highly intelligent co-workers

    Cons

    No training or career development


  2. Great Company - Great Benefits - Low Mobility if Remote

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Saint Louis, MO
    Current Employee - Account Manager in Saint Louis, MO

    I have been working at Equifax

    Pros

    Equifax is a visionary progressive company that strives to constantly innovate products and provide analytical insights to an Employer's HR organization. As an employee of the Equifax Workforce Solutions subsidiary who works remotely, I've benefited from the company's generous 3 Week PTO grants, great health and dental benefits, and flexible work schedule.

    Cons

    Senior Leadership has changed twice in 4 years, my direct manager has changed 4 times in 15 months, and we are 1 year into a change in our service structure. There is little consistency or communication from upper management downward.

    Advice to Management

    Go back to the previous service model and stop trying to be like other companies that thought siloed servicing was best by product rather than demographic.


  3. Helpful (1)

    Executive Leader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equifax full-time (More than 5 years)

    Neutral Outlook
    Neutral Outlook

    Pros

    Great brand recognition. Good reputation in the industry as being ethic, compliant, innovative, and a good investment for shareholders.

    Cons

    Have lost sight of the value of their people.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Old fashion company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    I worked at Equifax

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    work / life balance is excellent

    Cons

    lack of training, obsolete tools, narrow minds


  6. Helpful (2)

    Equifax is a large and complex company with many people jockeying for position.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equifax

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The Equifax name is well known and trusted. Solid benefits.

    Cons

    This organization is very bureaucratic and not entrepreneurial.


  7. Helpful (3)

    Too big and too political

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Atlanta, GA
    Former Employee - Director in Atlanta, GA

    I worked at Equifax full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    If you want to be able to work remote they have the tools and encourage it. Use State of the Art technology.

    Cons

    Too matrixed and people don't want to speak up to affect change. No one is willing to make difficult decisions and if you are not part of the corporate office you don't stand a chance at being successful.


  8. Helpful (2)

    Good ole' boy compnay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alpharette, GA
    Current Employee - Anonymous Employee in Alpharette, GA

    I have been working at Equifax

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    They offer good pay and benefits

    Cons

    This company is the most clickish I have ever seen. If you're not a white male, you have no chance to move up. The only women are the ones that have been there a long time. The people that have been there for 20+ years rotate through management roles and have no clue how other companies work. So no depth of experience.

    Advice to Management

    It's time to bite the bullet and get rid of ineffective management and individual contributors that have been there forever and are no longer an asset.


  9. Helpful (1)

    Low Pressure Call Center

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Unemployment Consultant
    Former Employee - Unemployment Consultant

    I worked at Equifax full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Low Pressure, Fixed Hours, No Sales

    Cons

    Hours not approved on time, low pay, no incentive for quality work

    Advice to Management

    Approve your employee's hours so they get paid on time.


  10. Infrastructure Project Coordinate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Coordinator in Alpharetta, GA
    Current Employee - Project Coordinator in Alpharetta, GA

    I have been working at Equifax full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Able to learn and interact with a team of co-workers with different skill sets.

    Cons

    Lack of opportunities. Promotions are given to those who are popular and not based on merit. Forced to develop on your own. No opportunity to improve with additional certifications.

    Advice to Management

    Be respectful of others. Provide a work life balance that is fair and adequate. Promote others based on merit. Health care benefits is very limited with only a choice of two healthcare providers and very expensive.


  11. Small company operations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance in Saint Louis, MO
    Former Employee - Finance in Saint Louis, MO

    I worked at Equifax

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good location, decent benefits, work life balance

    Cons

    Small company thinking, working on transitioning to Equifax family, outdated systems

    Advice to Management

    Act like a big corporation



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