Equifax Reviews

Updated September 16, 2014
Updated September 16, 2014
203 Reviews
2.9
203 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Equifax Chairman and CEO Rick Smith
Rick Smith
134 Ratings

Review Highlights

Pros
  • They offer flexibility in working conditions, and there is a good work-life balance (in 18 reviews)

  • Supportive, Good Benefits with solid products and diversification (in 21 reviews)


Cons
  • Senior management takes the credit for all the work of the folks the next level down (in 13 reviews)

  • lack of transparency from upper management, hard work and talent does not get rewarded (in 8 reviews)

More Highlights

66 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Same job functions and duties from day to day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Unemployment Claims  in  Saint Louis, MO
    Current Employee - Unemployment Claims in Saint Louis, MO

    I have been working at Equifax full-time for more than 3 years

    Pros

    Friendly co-workers. Good work life balance. Job stability

    Cons

    Little room for advancement due to the fact that management doesn't want to train new employees to fill vacancy.

    Advice to ManagementAdvice

    Encourage employees to advance their careers within the company.

  2.  

    Good company but too US centralized

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equifax

    Pros

    Focused on innovation and operational excellence

    Cons

    Older employees, no training, little consideration to finance and accounting compared to the other departments

  3.  

    Little opportunity for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equifax

    Pros

    Some of the most collaborative folks I've worked with.

    Cons

    Seriously lacking in innovation and opportunities for advancement. So when a great employee maxes out in current role, they leave for more stimulation.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    I had a very positive and fulfilling experience at Equfiax.

    Former Employee - Account Executive  in  Chicago, IL
    Former Employee - Account Executive in Chicago, IL

    I worked at Equifax full-time for more than 5 years

    Pros

    Great benefits and aggressive compensation plan.

    Cons

    High management turnover rate.
    Indecisive senior leadership.

  6.  

    It is an ok place to work, it is getting better!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  McLean, VA
    Current Employee - Anonymous Employee in McLean, VA

    I have been working at Equifax full-time for more than 3 years

    Pros

    Compensation is good, time off is flexible and the beneifts are good. There are some changes that have happened but it appears to be moving in a more positive direction.

    Cons

    Lack of transparency from upper management is an issue. Additionally there is a clear deliniation between jobs and levels here. One certainly knows where one is in the pecking order. And sometimes it is quite uncomfortable.

    Advice to ManagementAdvice

    Think outside the box. Promote from within. And treat people like you care. It would be easier to like this job if we were not constantly watching jobs be sent offshore. AskHr, AskLegal, when a person has a question for HR they do not want to have an answer from an anonymous person in India.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 4 people found this helpful  

    Slowly Declining

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Equifax full-time

    Pros

    Stability. This organization has done a great job of navigating through a difficult economic climate.

    Cons

    Process heavy, with no wiggle room, even when the process is counter to individual goals / objectives.
    Tight fisted. Very limited on-going training for professional development.

    It should be noted that MANY top performers are leaving, and Senior Management's efforts to keep them are not working. This is an interesting indicator of the culture within the organization.

    Advice to ManagementAdvice

    Start promoting from within. Promote those employees who have gotten the organization this far, quit bringing in outsiders for management positions.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Leadership needs to make a decision as to their people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Professional  in  Atlanta, GA
    Current Employee - Human Resources Professional in Atlanta, GA

    I have been working at Equifax full-time for more than 5 years

    Pros

    Flexible hours, home office, company will grow a lot!

    Cons

    slow, very political, conflicting priorities

    Advice to ManagementAdvice

    The leadership understand they need to focus on people but they can't give up the "bring me the numbers - ALWAYS" mentality. Employees receive mixed messages all the time.You receive a message, you see something different happening....it's confusing. Investments in people have been "on the table" forever and as an employee their good intentions can retain me for just so long. I'm yet to see their intention being translated into action.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Slow to market

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Atlanta, GA
    Current Employee - Director in Atlanta, GA

    I have been working at Equifax full-time for more than a year

    Pros

    Work environment is nice, there is personal growth to a certain point, and the benefits are on par with other companies of this size. The company is growing... and will continue to do so.

    Cons

    Very political environment, so if you don't like the "good ole boy" network - look elsewhere. Also, very slow to get new products to market. Senior management takes the credit for all the work of the folks the next level down...

    Advice to ManagementAdvice

    Don't focus so much on what makes YOU look good, consider making your employees look good and maybe they'll be happier. Recognize accomplishments - don't take the credit for things you didn't do.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Stable, old company. Incredibly Political.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Atlanta, GA
    Current Employee - Project Manager in Atlanta, GA

    I have been working at Equifax full-time for more than 3 years

    Pros

    The checks never bounce. They are a stable old company.

    Your experience really depends on the group. My previous group was incredibly political and pitted team members against each other and the leadership was petty and vindictive. One minute you were a hero the next you were a villain having not changed your behavior only difference is the wind direction.

    The group where I currently work is a good group they treat you like adult both in giving you the autonomy to do your job and hold you accountable for the deliverables for which you are assigned.

    Cons

    This place is a political minefield. You are not allowed to just do your job you have to worry about navigating the political landscape and figuring out who you have to schmooze to be successful.

    They are always "trying" to be cutting edge in technology but with no vision or forethought. They rush from solution to solution and technology to technology trying to find the right solution when they really need some introspection to determine who they want to be an a company and allowing the technology compliment the vision.

    Advice to ManagementAdvice

    Value the talent that you have. Grow the talent that you have. Give your people autonomy to manage their span of control.
    Slow down, stop with the politics and get a vision for where the organization is going and then decide on the solution to support it that vision.
    Start measuring the managers, VP & SLTs on the growth and retention of their team. If your team isnt growing or you have high turnover or very low employee survey results it should be looked at very carefully and there should be accountability at all levels.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Little opportunity for entry level.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Income Verification  in  Fort Worth, TX
    Former Employee - Income Verification in Fort Worth, TX

    I worked at Equifax as a contractor for more than a year

    Pros

    Good working environment. For the most part lower level management communicates direction and goals effectively. Also, they are readily available to their subordinates.

    Cons

    The company, at least in my area, is transitioning to hiring a largely temporary workforce. Those with seniority are becoming increasingly rare and contracts seem to be either extended or terminated.

    Advice to ManagementAdvice

    Offer your employees greater opportunity for advancement.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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