Equifax Reviews

Updated October 5, 2014
Updated October 5, 2014
213 Reviews
2.9
213 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Equifax Chairman and CEO Rick Smith
Rick Smith
137 Ratings

Review Highlights

Pros
  • They offer flexibility in working conditions, and there is a good work-life balance (in 21 reviews)

  • Supportive, Good Benefits with solid products and diversification (in 21 reviews)


Cons
  • limited scope of career progression, unattentive senior management (in 14 reviews)

  • lack of transparency from upper management, hard work and talent does not get rewarded (in 8 reviews)

More Highlights

68 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Stodgy company lacks innovation due to conservative leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Vice President in Atlanta, GA
    Former Employee - Senior Vice President in Atlanta, GA

    I worked at Equifax full-time (more than 5 years)

    Pros

    Dependable and comfortable. Very conservative for obvious reasons as credit bureau, offering reliable financial security to employees.

    Cons

    Too risk averse in approaching marketplace in general, lacking creativity. Rigid in pricing models, slow to market, scalability of new solutions. Almost literally the antithesis of entrepreneurial.

    Advice to ManagementAdvice

    Look outside the same old organizational confines for product direction, acquisition targets and management recruiting. Promoting from within is rewarding for tenured staff but limits stretching organization to grow in new ways.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equifax full-time (more than 8 years)

    Pros

    Good pay, benefits, facilities, management

    Cons

    Atlanta traffic is troubling when traveling between offices

  3.  

    Same job functions and duties from day to day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Unemployment Claims in Saint Louis, MO
    Current Employee - Unemployment Claims in Saint Louis, MO

    I have been working at Equifax full-time (more than 3 years)

    Pros

    Friendly co-workers. Good work life balance. Job stability

    Cons

    Little room for advancement due to the fact that management doesn't want to train new employees to fill vacancy.

    Advice to ManagementAdvice

    Encourage employees to advance their careers within the company.

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  5. 1 person found this helpful  

    Good company but too US centralized

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equifax

    Pros

    Focused on innovation and operational excellence

    Cons

    Older employees, no training, little consideration to finance and accounting compared to the other departments

  6.  

    Little opportunity for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equifax

    Pros

    Some of the most collaborative folks I've worked with.

    Cons

    Seriously lacking in innovation and opportunities for advancement. So when a great employee maxes out in current role, they leave for more stimulation.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    I had a very positive and fulfilling experience at Equfiax.

    Former Employee - Account Executive in Chicago, IL
    Former Employee - Account Executive in Chicago, IL

    I worked at Equifax full-time (more than 5 years)

    Pros

    Great benefits and aggressive compensation plan.

    Cons

    High management turnover rate.
    Indecisive senior leadership.

  8.  

    It is an ok place to work, it is getting better!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in McLean, VA
    Current Employee - Anonymous Employee in McLean, VA

    I have been working at Equifax full-time (more than 3 years)

    Pros

    Compensation is good, time off is flexible and the beneifts are good. There are some changes that have happened but it appears to be moving in a more positive direction.

    Cons

    Lack of transparency from upper management is an issue. Additionally there is a clear deliniation between jobs and levels here. One certainly knows where one is in the pecking order. And sometimes it is quite uncomfortable.

    Advice to ManagementAdvice

    Think outside the box. Promote from within. And treat people like you care. It would be easier to like this job if we were not constantly watching jobs be sent offshore. AskHr, AskLegal, when a person has a question for HR they do not want to have an answer from an anonymous person in India.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 4 people found this helpful  

    Slowly Declining

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Equifax full-time

    Pros

    Stability. This organization has done a great job of navigating through a difficult economic climate.

    Cons

    Process heavy, with no wiggle room, even when the process is counter to individual goals / objectives.
    Tight fisted. Very limited on-going training for professional development.

    It should be noted that MANY top performers are leaving, and Senior Management's efforts to keep them are not working. This is an interesting indicator of the culture within the organization.

    Advice to ManagementAdvice

    Start promoting from within. Promote those employees who have gotten the organization this far, quit bringing in outsiders for management positions.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Leadership needs to make a decision as to their people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Professional in Atlanta, GA
    Current Employee - Human Resources Professional in Atlanta, GA

    I have been working at Equifax full-time (more than 5 years)

    Pros

    Flexible hours, home office, company will grow a lot!

    Cons

    slow, very political, conflicting priorities

    Advice to ManagementAdvice

    The leadership understand they need to focus on people but they can't give up the "bring me the numbers - ALWAYS" mentality. Employees receive mixed messages all the time.You receive a message, you see something different happening....it's confusing. Investments in people have been "on the table" forever and as an employee their good intentions can retain me for just so long. I'm yet to see their intention being translated into action.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Slow to market

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Atlanta, GA
    Current Employee - Director in Atlanta, GA

    I have been working at Equifax full-time (more than an year)

    Pros

    Work environment is nice, there is personal growth to a certain point, and the benefits are on par with other companies of this size. The company is growing... and will continue to do so.

    Cons

    Very political environment, so if you don't like the "good ole boy" network - look elsewhere. Also, very slow to get new products to market. Senior management takes the credit for all the work of the folks the next level down...

    Advice to ManagementAdvice

    Don't focus so much on what makes YOU look good, consider making your employees look good and maybe they'll be happier. Recognize accomplishments - don't take the credit for things you didn't do.

    Recommends
    Positive Outlook
    Approves of CEO

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