Equifax

  www.equifax.com
  www.equifax.com

Equifax Reviews

Updated November 7, 2014
Updated November 7, 2014
217 Reviews
2.9
217 Reviews
Rating Trends

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Equifax Chairman and CEO Rick Smith
Rick Smith
139 Ratings

Review Highlights

Pros
  • They offer flexibility in working conditions, and there is a good work-life balance (in 21 reviews)

  • Supportive, Good Benefits with solid products and diversification (in 21 reviews)


Cons
  • limited scope of career progression, unattentive senior management (in 14 reviews)

  • lack of transparency from upper management, hard work and talent does not get rewarded (in 8 reviews)

More Highlights

48 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Forget people - Drive the dollars

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Atlanta, GA
    Former Employee - Account Manager in Atlanta, GA

    I worked at Equifax full-time (more than 8 years)

    Pros

    Long time stable organization that is in the midst of a refocusing on new data driven solutions. Piles of data both regulated and unregulated for use in developing new services.

    Cons

    The focus on the bottom line has lead to the "job elimination" of legacy employees (15+ years of service) resulting in a drain on IP that cannot be replaced with younger less expensive associates. The focus on quarter to quarter bottom line has resulted in the changing, after the fact, of the incentive program refusing to pay top performers the $$ they earned under the program. The reasoning being "the program structure was paying out too much for the individual's account portfolio size." Bottom line - people worked their tails off to achieve exceptional results, regardless of their "portfolio size", to improve the EFX bottom line, only to be told that what they thought they earned was determined after the fact to be more than the architects of the plan felt was appropriate.

    Advice to ManagementAdvice

    If you create an incentive program, stick to it. Don't change the deal after you see that it will cost you more than you budgeted - after all the only person benefitting from the increased revenue with lower payouts are the senior executives whose performance incentives are tied to overall revenue growth.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Work for a small division (Ixi) new management is clueless. No understanding of the value proposition.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equifax

    Pros

    Flexibility. Benefits are good. Older employees are keeping the place going. Pay day happens every two weeks. Not many pros other than getting paid.

    Cons

    Lots of turnover. No new product development. High sales quotas relative to opportunity. Product offerings stale. President is full of himself and will not engage with employees. Morale is very low and nearly everyone is looking for new opportunity. Revenue is declining

    Advice to ManagementAdvice

    Invest in this business or sell it. President has taken away the morale of this business.

  3. 1 person found this helpful  

    Running far ... far away.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA

    I have been working at Equifax as an intern (less than an year)

    Pros

    Great place for an internship to put on my resume and helps open up doors to another position.

    The renovations are nice. Its a good thing they are *finally* doing something nice for the employees ... I guess they figured that they won't be able to attract ANY talent in the barren cubicle wasteland which they had beforehand.

    Cons

    Controlling management which does not trust its employees. Complete lack of communication between EVERYONE. This place has a HUGE collaboration problem, both on a social level and a technical level. "Meritocracy" is another name for kissing butt and falling in line with your manager. EVERYTHING is a 'standard process', and if it isn't then it is turned into one. COMPLETE lack of innovation ... and its 100% management's fault. Ironically, they are looking at ways to "streamline innovation". I think that this is possible, just not at this company.

    There is a huge "us versus them" culture here. Most employees seem too afraid to propose new ideas or lead any real change in fear of losing their job. 95% of the employees are married, have kids, and truly only want a job which provides stability.

    Advice to ManagementAdvice

    Management knows what they have to do ... they have to change the culture. They've allowed so many teams to build huge fortresses in their technology to prevent them being removed, and these very people who are resistant to innovation, growth and change are absoluteness killing the company. How should they go about fixing the company? I'm not sure ... but it truly is in their best interest to figure it out.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    A really old company of Atlanta

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equifax

    Pros

    Flexibility in work place. Work life balance is good.

    Cons

    Poor management leading to lack of vision and poor execution.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Worked there 10+ years in NACS division. Good place - until you leave, then ...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Equifax full-time (more than 10 years)

    Pros

    Good salary and benefits
    People care about the job they perform
    Well recognized brand in the marketplace

    Cons

    Not enough true focus on career advancement or switching between business units
    When I left, they specifically looked for a way to not pay quarterly sales incentive earned
    When I left, they did not care enough to do an exit interview

    Advice to ManagementAdvice

    Live what you preach - people, ethics and integrity

    Recommends
    Approves of CEO
  7. 2 people found this helpful  

    Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hearing Representative in Saint Louis, MO
    Current Employee - Hearing Representative in Saint Louis, MO

    I have been working at Equifax as a contractor (more than an year)

    Pros

    Little room for advancement is available.

    Cons

    Too much work to perform for the pay.

    Advice to ManagementAdvice

    Seek input.

    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Cut throat environment with long hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Applications Developer III in Alpharetta, GA
    Former Employee - Applications Developer III in Alpharetta, GA

    I worked at Equifax full-time (more than 3 years)

    Pros

    Great opportunity to learn many systems with many clients

    Cons

    Work environment not so hot. Quarterly lay offs a regular occurrence. Put fear into employees to work longer hours.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equifax full-time (more than an year)

    Pros

    Some of the employees are nice. Working remotely is good.

    Cons

    They treat contractors like crap. The Talent Acquisition Team has poor leadership.

    Advice to ManagementAdvice

    They need to hire strong leaders in their organization.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    CDC - a wholly owned subsidiary of EFX, inside the EFX building

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data in Atlanta, GA
    Current Employee - Data in Atlanta, GA

    I have been working at Equifax full-time

    Pros

    Some of the people are really great.

    Cons

    Some of the people are absolutely horrible. You could be let go at any moment. The demands are unreasonable and the recognition for accomplishments is almost non-existent. Employees live under the fear that their jobs will be exported to the offshore office. Working under those conditions is stressful.

    Advice to ManagementAdvice

    Upper management should really take a close look at middle management and non-managers who have responsibilities over others in the office. Get rid of the toxic people. Pay attention to the day-to-day experiences of the lowest men on the totem pole; they count, and their unhappiness in their jobs is as real as anyone else's, with the added insult that their pay is low and their jobs are not secure.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11.  

    Average company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst
    Current Employee - Analyst

    I have been working at Equifax full-time (more than 3 years)

    Pros

    Flexible, good team, working from home.

    Cons

    salary, poor career progression, not many interesting projects

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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