Equifax Reviews

Updated October 5, 2014
Updated October 5, 2014
213 Reviews
2.9
213 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Equifax Chairman and CEO Rick Smith
Rick Smith
137 Ratings

Review Highlights

Pros
  • They offer flexibility in working conditions, and there is a good work-life balance (in 21 reviews)

  • Supportive, Good Benefits with solid products and diversification (in 21 reviews)


Cons
  • limited scope of career progression, unattentive senior management (in 14 reviews)

  • lack of transparency from upper management, hard work and talent does not get rewarded (in 8 reviews)

More Highlights

68 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Slow to market

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Atlanta, GA
    Current Employee - Director in Atlanta, GA

    I have been working at Equifax full-time (more than an year)

    Pros

    Work environment is nice, there is personal growth to a certain point, and the benefits are on par with other companies of this size. The company is growing... and will continue to do so.

    Cons

    Very political environment, so if you don't like the "good ole boy" network - look elsewhere. Also, very slow to get new products to market. Senior management takes the credit for all the work of the folks the next level down...

    Advice to ManagementAdvice

    Don't focus so much on what makes YOU look good, consider making your employees look good and maybe they'll be happier. Recognize accomplishments - don't take the credit for things you didn't do.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Little opportunity for entry level.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Income Verification in Fort Worth, TX
    Former Employee - Income Verification in Fort Worth, TX

    I worked at Equifax as a contractor (more than an year)

    Pros

    Good working environment. For the most part lower level management communicates direction and goals effectively. Also, they are readily available to their subordinates.

    Cons

    The company, at least in my area, is transitioning to hiring a largely temporary workforce. Those with seniority are becoming increasingly rare and contracts seem to be either extended or terminated.

    Advice to ManagementAdvice

    Offer your employees greater opportunity for advancement.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    in IT - Good Pay, Low/No Upward Mobility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equifax full-time (more than 5 years)

    Pros

    IT division in Equifax was severely underfunded for better part of the 2000s. I was fortunate to join just when Equifax started investing in IT. The culture and type of work improved as did the staff count. Overall a great development experience catching up in technology since 2007 till now

    Cons

    Equifax is absolutely horrible when it comes to human resource management. Performance reviews are a joke. There are no career tracks of any sort. In my 7 years with the company, I have perhaps seen a handful of resources move up in the organization. For the most part, the company prefers hiring from the outside for higher level roles. Promotions are almost unheard of.

    Advice to ManagementAdvice

    Don't manage from the top down. Allow employees to demonstrate innovative ideas and you will be surprised. There are a lot of talented people in the company, give them a chance.
    Also, IT is not a cost center... I would argue Equifax is an IT company, treat IT as a core competency and invest in innovation. Promote employees from within

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    OKay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - QA Analyst in Coraopolis, PA
    Former Employee - QA Analyst in Coraopolis, PA

    I worked at Equifax as a contractor (less than an year)

    Pros

    It's a job. It pays money. They will pay you and hire you through a temp company. I can't really recommend going out for a job at this place. Unless you're job hungry.

    Cons

    The company seemed a little disorganized over all, I was hired through a temp agency and let go three months later. I was poorly trained and things just seemed confused over all.

    Advice to ManagementAdvice

    Invest in actually training people.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equifax

    Pros

    Good pay and benefits, good business model

    Cons

    Lacks leadership in some area

  7.  

    This is a Great Place to Work

    Former Employee - Clerical in Atlanta, GA
    Former Employee - Clerical in Atlanta, GA

    I worked at Equifax full-time (more than 3 years)

    Pros

    This is a Great Place to Work

    Cons

    Need more opportunities for growth

    Advice to ManagementAdvice

    Keep up good work!

    Recommends
    No opinion of CEO
  8. 1 person found this helpful  

    Yeah, maybe

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director in New York, NY
    Current Employee - Senior Director in New York, NY

    I have been working at Equifax full-time (more than 3 years)

    Pros

    Great data to analyze: if you want "big data", Equifax has it. Really smart co-workers, some of whom will bend over backwards to be helpful.

    Cons

    Sales/revenue-driven company to exclusion of all else. Management continually re-organizing. Maintaining stock price is paramount. Long term plans sound good but appear to lack the "voice of data customer": management 'sees' the future but doesn't hear the voice of employees actually using/working with the data.

    Advice to ManagementAdvice

    If you'd only listen to the people working with the data, you'd know a lot more about EFX's potential. As it is, management appears to hear only what it wants to hear.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Smart and dedicated staff, growing market, however immature products and services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Director in Washington, DC
    Current Employee - Sales Director in Washington, DC

    I have been working at Equifax full-time (more than an year)

    Pros

    Solid industry reputation, experienced and motivated people, and good training

    Cons

    Lack of patience by executives to build the business and execute strategy

    Advice to ManagementAdvice

    Develop your people and solutions and give them time to execute the business plan

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Overall experience was good. Corporate culture is still a bit old school. Processes and procedures evolving but behind.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Alpharetta, GA
    Former Employee - Project Manager in Alpharetta, GA

    I worked at Equifax full-time (more than 3 years)

    Pros

    Solid company, great executive leadership, strong financials.

    Cons

    Processes and procedures dated, still very manual by industry standards,

    Advice to ManagementAdvice

    Less reactivity. Strive to establish process standards what will promote a smooth and sustainable operating rhythm.

    Recommends
    Negative Outlook
    Approves of CEO
  11.  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Atlanta, GA
    Former Employee - Intern in Atlanta, GA

    I worked at Equifax as an intern (less than an year)

    Pros

    people seemed happy and learned a lot

    Cons

    Too many hours but okay

    Recommends
    Neutral Outlook
    No opinion of CEO

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