Equifax

  www.equifax.com
  www.equifax.com

Equifax Reviews

Updated November 24, 2014
Updated November 24, 2014
219 Reviews
2.9
219 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Equifax Chairman and CEO Rick Smith
Rick Smith
140 Ratings

Review Highlights

Pros
  • They offer flexibility in working conditions, and there is a good work-life balance (in 22 reviews)

  • Supportive, Good Benefits with solid products and diversification (in 21 reviews)


Cons
  • limited scope of career progression, unattentive senior management (in 14 reviews)

  • lack of transparency from upper management, hard work and talent does not get rewarded (in 8 reviews)

More Highlights

49 Employee Reviews Back to all reviews

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  1.  

    Average company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst
    Current Employee - Analyst

    I have been working at Equifax full-time (more than 3 years)

    Pros

    Flexible, good team, working from home.

    Cons

    salary, poor career progression, not many interesting projects

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    9 year veteran

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director in Alpharetta, GA
    Current Employee - Senior Director in Alpharetta, GA

    I have been working at Equifax full-time (more than 8 years)

    Pros

    Great technology...stable company...technology center has a great location in the suburbs of Atlanta. Company working to improve work environment (current technology center is outdated, needs an overhaul).

    Cons

    Flexible work hours are offered as a positive of the job - but not honored. Working parents beware. Environment is clique-y. Not yet operated as single entity - can have conflict within different organizations supporting the same end goal.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 4 people found this helpful  

    Alot of work with no recognition..Alot of cronyism within Equifax managment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - IT Architect in Alpharetta, GA
    Former Employee - IT Architect in Alpharetta, GA

    I worked at Equifax

    Pros

    Pay is fair
    Benefits are good

    Cons

    If you work in IT then you will not have any free time. After you design a solution and the product is live in production, you will be responsible for operations. The TCS and IBM offshore teams cannot handle operations and managment will call you 24x7 365 days a week. There is alot of cronyism within Equifax management. Alot of the IT managers were friends from GE and Accenture.

    Advice to ManagementAdvice

    HR please listen to your employees. Cronyism with the Equifax management is causing alot of good employees to walk out the door.

    Doesn't Recommend
    Disapproves of CEO
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  5. 1 person found this helpful  

    If you are great at office politics, you will advance quickly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Equifax

    Pros

    Great salary and bonus program.

    Cons

    Politics, politics, and politics. The technology campus is a bit outdated, and the cube farms need a bit of updating.

    Doesn't Recommend
    Approves of CEO
  6. 3 people found this helpful  

    inept management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Equifax

    Pros

    great people
    some investment in training

    Cons

    primary product is a commodity
    massive red tape
    terrible senior management

    Doesn't Recommend
    Disapproves of CEO
  7. 1 person found this helpful  

    Not the place it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Assistant Vice President, Technology in Atlanta, GA
    Former Employee - Assistant Vice President, Technology in Atlanta, GA

    I worked at Equifax

    Pros

    When I first joined the company, they promoted employee development, work/life balance, a pension, and other elements that demonstrated that the organization valued their employees. Gradually and after a change in senior leadership, it became apparent that the company valued its margins much, much more than its people. To me, lay-offs indicate poor leadership - period.

    Cons

    Weak leadership that does not value its people.

    Advice to ManagementAdvice

    Stop letting your vendors run the company. Have the strength and integrity to meet challenges head-on. Value your people - they ARE the organization.

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Company going through a lot of change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Equifax

    Pros

    Changing business and sector. Has some dynamic leadership, as well as leading-edge technology applied to finance sector. Strong, traditional organization culture, that is starting to change and embrace new approaches.

    Cons

    Inconsistency of leadership caliber and in (some) management practices can lead to slow adoption of new approaches and perpetuate a culture of survival rather than a culture of performance.

    Advice to ManagementAdvice

    Be more visible to the global workforce, and be more open and receptive to other approaches and ways of thinking. Improve the orientation process.

    Approves of CEO
  9. 1 person found this helpful  

    Very volatile place for IT employees. Business side is pretty stable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - IT Employee in Atlanta, GA
    Current Employee - IT Employee in Atlanta, GA

    I have been working at Equifax

    Pros

    It all depends on your manager, but as a company they do endorse work/life balance (teleworking, flex hours, generous vacation time). The have a huge profit margin, so the salaries are above average, and there's been many years with bonuses (not guaranteed however). Benefits are good, although medical is very expensive.

    Cons

    Too many to count. IT staff is in contant agony, constantly being laid off and under constant threat to be replaced by offshore. Huge strategic move to outsource almost everything in IT. The technology center where I work is 90% Indian contractors. They are heavy users of offshore companies like Infosys, Tata Consulting and GenPact. It's a hopeless situation for resident IT employees. There is no career path and zero training budget. I have never seen anyone actually promoted. When you change titles it's usually because your salary has gone over the high end of the salary grade and you are forced to move into the next level. No job change, just a slightly different title. IT is very silo'd, and most groups do not work well together because of power struggles and the feeling they need to protect themselves and prove their value or they'll end up laid off or replaced by offshore. All of this has created a very stressful environment. As soon as the economy improves, I believe there will be many leaving (so they say). Rick Smith is a good CEO, but the people he puts in charge of IT are not technology leaders, they are business people who just want a cheap technology unit regardless of the quality or morale of the employees.

    Advice to ManagementAdvice

    Technology people are not commodities, they are what have made Equifax tick for 100+ years. Improve morale and show some loyalty or you will end up with 100% Indian contractor staff. For a company that is so risk averse, do you really want to be in that position? Also, try promoting some IT people every once in a while.

    Doesn't Recommend
    No opinion of CEO
  10.  

    Not the improvement we hoped for when Chapman left!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA

    I have been working at Equifax

    Pros

    Fellow employees are great (for the most part)
    Very interesting industry to work in
    real desire to be an innovative company

    Cons

    Lack of senior leader understanding on how essentially fully outsourcing IT will impact long term ability to innovate and grow revenue.
    Tolerance for missed commitments is far worse now than with previous leadership
    Senior leaders allow themselves a level of extravagance that is laughable when you see the extent of the cost cutting that has gone on elsewhere. Total disconnection to the environment that the Equifax world off the exec floor are forced to work in.

    Advice to ManagementAdvice

    Hold your leaders accountable - for the good and the bad. M&A Strategy and talent need an overhaul.

    Doesn't Recommend
    Disapproves of CEO
  11. 1 person found this helpful  

    Not currently a happy work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - N/A in Alpharetta, GA
    Former Employee - N/A in Alpharetta, GA

    I worked at Equifax

    Pros

    Fair pay and benefits. In addition flexible work schedules are often permitted.

    Cons

    In years past there was usually a shared sense of loyalty and common purpose between management and employees. That has been completely discarded under the new management imported from GE (Rick Smith). Morale has truly bitten the dust. The new performance review forces ratings onto a bell curve per group. Only ten percent are eligible for an outstanding rating. If your group is small, say 10 people, then only one can be rated outstanding. That also means that one person must be rated poor. That person's name is guarenteed to be on the list for the next round of layoffs should they occur. Imagine how this affects the morale of a group if they are all above average.

    Advice to ManagementAdvice

    Respect for employees costs nothing but can yield large payoffs.

    Doesn't Recommend
    Disapproves of CEO

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