Equifax

  www.equifax.com
  www.equifax.com

Equifax Reviews

Updated November 16, 2014
Updated November 16, 2014
219 Reviews
2.9
219 Reviews
Rating Trends

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Equifax Chairman and CEO Rick Smith
Rick Smith
140 Ratings

Review Highlights

Pros
  • They offer flexibility in working conditions, and there is a good work-life balance (in 22 reviews)

  • Supportive, Good Benefits with solid products and diversification (in 21 reviews)


Cons
  • limited scope of career progression, unattentive senior management (in 14 reviews)

  • lack of transparency from upper management, hard work and talent does not get rewarded (in 8 reviews)

More Highlights

69 Employee Reviews Back to all reviews

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  1. 3 people found this helpful  

    A decent port in a bad economy; just make sure it is temporary.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager IV in Alpharetta, GA
    Former Employee - Project Manager IV in Alpharetta, GA

    I worked at Equifax full-time (more than an year)

    Pros

    Equifax offers many of the standard benefits you come to expect: health, dental, PTO.

    Cons

    Equifax is like allot of entrenched corporations. Middle managers accomplish more through social engineering than actually making a compelling case for new or more creative strategies.

    It explains that brutal turnover in their Alpharetta office. Once a new senior executive is named, you are either part of their entourage of sycophants or you aren't.

    In a nutshell, Equifax is not a meritocracy. You either thrive in that environment or you don't.

    Advice to ManagementAdvice

    Eat your own dog food. You should periodically ask an employee to make a request of one of your departments via telephone, while you observe. If you make a request on your own behalf, a manager will intercept it and make sure your receive world class treatment; you'll be clueless.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Good company if you are not looking for career growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equifax full-time (more than 10 years)

    Pros

    Many hard working employees who take pride in what they do
    Good work/life balance
    Programs in place to reward excellent performance

    Cons

    Equifax experience will depend on the business unit you work in
    Very difficult to move up in the company if you are at a lower level
    While programs are in place to reward performance, not enough done to aid in growth

    Advice to ManagementAdvice

    More should be done to develop talent within the company instead of frequently bringing in people from the outside. Hope new HR program will address this issue, it's now too early to tell.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Public Company, but Nothing Exciting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Equifax full-time

    Pros

    The environment is very professional. There are many bright people who work here. There has been a push to really create a meritocracy at the company so that exceptional work is rewarded.

    Cons

    While professional, the work environment can seem "stuffy". Management is hesitant to invest in needed technology to make work easier and more efficient. Some progress is being made there, but an information company should be more current.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Learned about credit. Not sure why I stayed as long as I did, but not a bad job overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Industry Assistant in Cincinnati, OH
    Current Employee - Credit Industry Assistant in Cincinnati, OH

    I have been working at Equifax full-time (more than 3 years)

    Pros

    Pay was pretty decent for the job, job was relatively easy, and metrics were not hard to meet as long as you are not lazy

    Cons

    LEAN = zero job security. If you believe in what you are doing, show some sack to the board. There are considerations that have a timeline beyond the end of the current quarter. This isn't the 80's, and you are not Jack Welch.

    Advice to ManagementAdvice

    There are considerations that have a timeline beyond the end of the current quarter. This isn't the 80's, and you are not Jack Welch.

    I believe you will live to regret outsourcing consumer credit disputes central division if that is in fact what happened after the buyout. Non-native English speakers in different financial system = misunderstandings, badly-written consumer statements = lawsuits. Saw it myself on very (understandably) angry people's reports before my job was presumably shipped to Kolkata.

    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Strong Global Growth but Forgot People Make the Difference - Not just C-Suite!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equifax full-time (more than 10 years)

    Pros

    Leader in their markets - data solutions
    Strong global growth strategies
    Making significant improvement in execution of strategic growth initiatives

    Cons

    Use of "one team" and "meritocracy" are sound bytes that sound good, but c-suite doesn't execute what they say. Rolled-out "connections" global broad banding compensation plans that resulted in significant reductions in incentive compensation. C-suite awards themselves with high performance marks, large raises, significant stock grants & options (50% of total 2012 went to c-suite) whereas everyone else must fit into bell curve and most receive 2-3% merit increases.

    Advice to ManagementAdvice

    Eliminate buzz words and begin treating and rewarding employees as if they were your #1 assets.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7.  

    Good people but lame work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equifax

    Pros

    Great people, Laid back, a lot of OT

    Cons

    Poor Management, do not have a good way to judge work properly

  8.  

    Change is good, but not when it comes to $$$!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Relationship Manager
    Current Employee - Client Relationship Manager

    I have been working at Equifax full-time (more than 3 years)

    Pros

    Very flexable work environment. The ability to work from home in most locations. In the beginning of employment with this company the incentives had me pumped-up. The sky was the limit! If you worked hard you got what you worked for.

    Cons

    The overall salary is pretty low considering the pay cuts in incentives year after year (last 3 years) . Few pay increases or very low increase (2% or less per year). Commission and bonuses are depleting year after year to the point that there will be none as the goals on most quota are unattainable or out of your control. The health care cost has jumped up by almost 40% per pay period with less coverage in 2013.

    Advice to ManagementAdvice

    If your employees achieve record breaking profits don't decrease incentive plans and increase heath care cost. This will only bring morale down.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    No Career Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Accountant in Atlanta, GA
    Former Employee - Senior Accountant in Atlanta, GA

    I worked at Equifax full-time (more than 3 years)

    Pros

    Very stable company and the location in midtown is ideal. Coworkers were amicable
    Tools to do the position were very accessible and made it easy to do your job

    Cons

    Direction
    Management sometimes changes direction without telling the individual contributors.
    layoffs all the time. The company is always concentrating on meeting the bottom line at the expense of the employees who they do not seem to value very much.

    Advice to ManagementAdvice

    This company can be a good company to work for if the focus is to make it a place where people can have a career versus just a job.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Typical Medium Size Company Enviornment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consulting Director in Atlanta, GA
    Current Employee - Consulting Director in Atlanta, GA

    I have been working at Equifax full-time (less than an year)

    Pros

    Medium size company with less bureaucracy than large institutions; Professional co-workers; Great place to grow statistical/technical knowledge/skills; Lots of opportunities to get client facing skills; Good life/work balance; Low cost city to live in!

    Cons

    Career opportunities limited. Sr. Management unstable with changes every 3-4 years in the division

    Advice to ManagementAdvice

    Should put more efforts on international expansion to compensate for the soft domestic market

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    start up good opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst IV in Atlanta, GA
    Current Employee - Business Analyst IV in Atlanta, GA

    I have been working at Equifax full-time (more than an year)

    Pros

    excellent world wide bureau with high brand recall.start up with opportunity to learn and do multiple roles across differnt industry segments

    Cons

    smaller set up so beyond a point opportunity to grow is limited. slower to change due to all rechnology initiatives happen from the atlanta office

    Advice to ManagementAdvice

    recognise talent and try to use resource more efficiently. become more adaptible

    Recommends
    Positive Outlook
    No opinion of CEO

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