Equifax Reviews

Updated August 13, 2014
Updated August 13, 2014
201 Reviews

2.9
201 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Equifax Chairman and CEO Rick Smith
Rick Smith
134 Ratings

Review Highlights

Pros
  • They offer flexibility in working conditions, and there is a good work-life balance (in 18 reviews)

  • Supportive, Good Benefits with solid products and diversification (in 21 reviews)


Cons
  • Senior management takes the credit for all the work of the folks the next level down (in 13 reviews)

  • lack of transparency from upper management, hard work and talent does not get rewarded (in 8 reviews)

More Highlights

64 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Equifax is a company where employee's roles are constantly shifted; without regard to training or developing people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Equifax

    Pros

    Equifax is a highly visible employer in each market.

    Cons

    Lack of focus on employee development.

    Advice to ManagementAdvice

    Leaders need additional support in developing their leadership skills.

    No opinion of CEO
  2. 1 person found this helpful  

    This is the most disorganized and confusing company around

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Equifax

    Pros

    Having the Equifax name on your resume'

    Cons

    There is absolutely no training. When it comes to promotions, it's know what you know...it's not even who you know - it's who likes you. Sharing of information is minimal. For a technology information company, it leaves a lot to be desired

    Advice to ManagementAdvice

    Bet it together

    Doesn't Recommend
    No opinion of CEO
  3.  

    So far so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Director  in  Alpharetta, GA
    Current Employee - Director in Alpharetta, GA

    I have been working at Equifax

    Pros

    Good benefits. Company is financially stable. Good CEO. Company is growing revenue and earnings every year. Using latest technology. Good location.

    Cons

    Traditional company. Big on outsourcing. Not a technology powerhouse.

    Approves of CEO
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  5.  

    Little some Scrum, non realistic deadline does not take advantage of new technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Project Manager  in  Wakefield, MA
    Former Employee - Project Manager in Wakefield, MA

    I worked at Equifax

    Pros

    Building is close to I95

    Cons

    Technology is in the past - move forward

    Advice to ManagementAdvice

    Get out of the dark ages take advantage of cutting edge technology to perform more efficiently and that are more cost effective

    Disapproves of CEO
  6. 1 person found this helpful  

    Good Company but do no stay!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Equifax

    Pros

    Excellent benefits,middle management good to balance work/family and coworkers are team oriented & warm.In my department ,training & learning was stressed.

    Cons

    Not sure about senior leadership ability to instill dedication among rank & file. Small amount of favortism around.Opportunities to grow either in projects or training are evenly presented or exposed to workers, only the same favorites.

    Advice to ManagementAdvice

    Listen to your people not just management. Lead by example and let other see it!

    Doesn't Recommend
    Disapproves of CEO
  7.  

    Good company that has lost focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Marketing  in  Atlanta, GA
    Current Employee - Marketing in Atlanta, GA

    I have been working at Equifax

    Pros

    Strong work/life balance, friendly culture, sharp employees

    Cons

    No clear direction from company, manage quarter by quarter, career paths are non-existant

    Advice to ManagementAdvice

    Get focused on the corporate objectives, balance short term thinking with long term and create career paths (HR is completely inept)

    Recommends
    Disapproves of CEO
  8.  

    Equifax - Direct Marketing Solutions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Denver, CO
    Former Employee - Anonymous Employee in Denver, CO

    I worked at Equifax

    Pros

    Equifax provides employees with a solid recognition of life-work balance. They provide reasonable compensation and very solid benefits to employees.

    Cons

    This organization remains surprisingly autocratic, despite repeated messaging regarding attempts to make management and decisionmaking processes more transparent. "Voice of the Employee" and "360 Feedback" are concepts which remain in their infancy stages within this organization.

    Advice to ManagementAdvice

    Rick Smith is leading Equifax well regarding market positioning, strategic alignment and message. There has been some struggle with realizing benefits in a timely manner from a number of acquisitions over the last decade which needs acceleration. If there's anything for EFX really to concentrate on it's the HOW. Self recognition of how autocratic the organization remains is a good start. How employees are communicated with regarding business environment changes, their personal and business unit performance - these are great areas to improve on to leverage the best possible performance from the talent pool.

    Approves of CEO
  9.  

    OK Place, but needs help in developing people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Equifax

    Pros

    If you are very good, you will stand out. But, little room for advancement, salaries are competitive. You can easily stay long at this company if you want to coast by.

    Cons

    Management does not allow you to do your job. Very micro-managed. Technology team is not top rate for a technology company.

    Advice to ManagementAdvice

    Act on your words to develop your people. Keep pay good, but get rid of those who don't add value, make managers make tough decisions

    Approves of CEO
  10. 1 person found this helpful  

    Not the place it use to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Software Architect  in  Alpharetta, GA
    Current Employee - Senior Software Architect in Alpharetta, GA

    I have been working at Equifax

    Pros

    Flexible place to work. Availability to telecommute. Good pay and benefits.

    Cons

    Senior management takes a short term view of things. They make decisions in a bubble without getting input from the people who actually have to do the work. Decisions are made and no differing opinion is tolerated. Too much outsourcing of work, senior management believes what we get from the outsourcing groups is great, while those of us in the trenches know that most of it is terrible and of low quality.

    Advice to ManagementAdvice

    Invest more in your workers who have the knowledge about how the business actually works. Take a more long term approach to retaining workers who have this knowledge.

    Disapproves of CEO
  11. 1 person found this helpful  

    Not an innovative company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales  in  Saint Louis, MO
    Current Employee - Sales in Saint Louis, MO

    I have been working at Equifax

    Pros

    Stable company, good benefits, good work - life balance, some ability to work from home

    Cons

    Slow to change, lack of technology investment, not honest with clients. Often there is a lack of communication with clients for important changes that happen to client services

    Advice to ManagementAdvice

    Invest in technology to be best in class for security and disaster recovery

    No opinion of CEO

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