Equinix

www.equinix.com
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Equinix Reviews

Updated October 20, 2014
Updated October 20, 2014
10 Reviews
1.0
10 Reviews
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Equinix President & CEO Stephen M. Smith
Stephen M. Smith
10 Ratings

Review Highlights

Pros
  • Knowledgeable people, great benefits, flexible schedule (in 5 reviews)

  • Great business model poised for continued success (in 4 reviews)


Cons
  • Work-life balance is lauded by top executives, but in reality, it's frowned upon (in 5 reviews)

  • The company is experiencing serious growing pains (in 8 reviews)

More Highlights

10 Employee Reviews Back to all Reviews

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  1. 3 people found this helpful  

    Highly political and dysfunctional marketing organization. Terrible management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing
    Former Employee - Marketing

    I worked at Equinix full-time (more than 3 years)

    Pros

    Competitive compensation packages, bonuses and stock options. Enjoyed facilities and working with some talented people.

    Cons

    Lack of accountability and leadership, particularly in the marketing organization. Infighting, back-stabbing, dysfunction, inflated titles, arrogance and politics flourish here and are the worst I've seen. It's all about "protecting your turf", power, and image at any costs. Implementing new ideas to actually help Sales and improve processes in a positive, effective and measurable way aren't welcome (unless someone else in a political power position gets the credit). If you are a robot or just a "yes' person who likes to take orders, you'll do fine here. As a result, many of the top talent has left. No amount of compensation is worth one's sanity.

    Advice to ManagementAdvice

    Examine and fix the political and dysfunctional issues in the marketing organization if you want to attract and retain top talent. Hire marketing executives who actually have the experience and professionalism to lead in a positive direction.

    Doesn't Recommend
    No opinion of CEO
  2. 3 people found this helpful  

    Terrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equinix full-time

    Pros

    Good salary and benefits. Some senior management outside of marketing is great. Unfortunately, easy transfers across groups is not optimized.

    Cons

    Micro management. Free reign to managers with no ability to manage people and disrespectful to employees. Highly political.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Global Operations Analyst

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equinix full-time

    Pros

    Good medical, dental, ESPP, 401K benefits

    Cons

    I worked as a part of the Global Operations Strategy team for 9 months at Equinix. It is the worst experience I have ever had working in Silicon Valley. The work atmosphere is extremely hostile - constant bickering,bombarding. While Equinix is a great company to work for, the global operations department has the lowest employee satisfaction ratings and the way it is run speaks for it. There is no room for creativity, innovation- just do what you are told to do. There is a lot of favoritism - if you are in the good books of management your life is comfortable and good, else you are in hell! There is a top down management execution failure in this department. I would advise anyone to stay away from the Global Operations strategy team at Equinix.

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  5.  

    This boat will sink soon enough.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales and Leasing in Redwood City, CA
    Former Employee - Sales and Leasing in Redwood City, CA

    I worked at Equinix full-time (more than a year)

    Pros

    Salary and compensation. The colo data center environment is a great place to be.

    Cons

    Old and tired micro management leadership with a peddler mentality. Working at Telx is a nightmare. The top performers are getting their numbers and success through attrition and their assigned account base. Over 80%+ of "new" sales are with existing customers and logos. New reps are left to fend for themselves with little support and many never get accounts and are pushed out of the business with 3-5 months. Deals are split between reps just because a rep has an account in their name in SF and this creates a great deal of favoritism and exclusion.

    Advice to ManagementAdvice

    Clean house! The leadership might have been the right leadership to get the company rolling, but it is not the leadership needed to take the company and it's people to the next level. Help new reps by giving them accounts they can build from while also hunting down new logos.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Temp to hire

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Tampa, FL
    Former Employee - Business Analyst in Tampa, FL

    I worked at Equinix full-time (less than a year)

    Pros

    I had the opportunity to meet some great people
    The work was challenging in the beginning

    Cons

    Pay was below average

    Upper management would not provide solid answers in a timely manner

    Unorganized

    If they hire you as 'temp to hire', even if you perform well they will most likely not take you on. They have constant budgetary issues and don't want to invest in people long term. They take people on, make them believe they will stay in the role permanently as long they you perform well, but once you start asking for feedback they just keep saying 'they don't know' or 'we have no answers at this time'. They also have zero courtesy, they will give you only a few days notice that you are let go. You work hard, perform well, show respect but at the end of the day your efforts are pointless. Find a company that appreciates intelligent candidates with a positive and professional attitude.

    Advice to ManagementAdvice

    If you are going to need temp workers, please clearly indicate that! People have lives, bills to pay and many require stability. Do not imply that a permeant role is just based on performance if your budget cannot handle it or if you are not serious about taking on new team members. Be honest with candidates from day 1 and tell them that this is temporary role and not a 'temp to hire'. It's misleading and not fair to others.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 9 people found this helpful  

    Cannot recommend at this time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equinix full-time (more than a year)

    Pros

    Great salary, nice work environment/space, industry leader

    Cons

    Sorry to burst all the glowing reviews here, but I feel compelled to give my two cents as a former employee for whatever it's worth. I remember joining the company with such great enthusiasm and the genuine intention of making a difference, knowing the history and legacy of the company. But over time, my morale and motivation deteriorated to toxic levels.

    Equinix is a great company in some ways - fantastic offerings, great compensation, and an industry leader, but has the worst politically-charged environment and suffers from poor overall management and a general lack of accountability. For non-performers or those who exhibit unethical or unprofessional behavior, HR/Managers don't seem to take action around this when reported. Redundant/unneeded roles are in place or made to "custom-fit" existing employees to keep them, while the talent REALLY required (and with the vital skills needed) for certain roles goes unfilled or is filled by incompetent staff. This leaves the few workers that actually do know how to do the work and are considered reliable to unfairly pick up the slack.

    Many in my previous department like to do as little work as possible but are quick to make sure (by ANY means necessary, even if it requires back-stabbing or sabotaging co-workers) they get credit for work they don't actually do at the expense of others. There is more concern for getting recognition (even if undeserved) and political power plays vs. doing what's best for the company. Executives/Authority figures are put in management or critical roles when they have no previous experience actually doing those roles or are simply incompetent or incapable. If you don't care, and you are there to just pick up a paycheck and stock options, then this may be the perfect place for you.

    Overall the most disappointing work experience of my career to date, and I've worked at a variety of different companies in varying degrees of size and maturity. Unfortunately, due to my experiences and the current organizational management/structure I cannot recommend this company to anyone at this time, especially my professional friends and colleagues.

    Advice to ManagementAdvice

    Despite my negative experiences, I wish the company well and think there is so much potential for success and change. Among the bad seeds there are some good ones I enjoyed working with who are talented and have good intentions, but suffer under poor management. You have the opportunity to manage a great (and growing) company with the best offerings in the industry. Make sure you hire model management staff/authority that actually have experience in the roles they were hired to do and most importantly, have the genuine passion, character, transparency, dedication and integrity to propel the company forward towards a successful future. Make sure there is accountability for those who don't perform and/or demonstrate toxic, unethical or unprofessional behavior, instead of doing nothing or rewarding them - this doesn't help employee morale and quickly and negatively affects team dynamics.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 4 people found this helpful  

    DO NOT accept a contract position with the TA and HR departments at Equinix!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Sourcer in Redwood City, CA
    Former Contractor - Sourcer in Redwood City, CA

    I worked at Equinix as a contractor (less than a year)

    Pros

    Beautiful office environment over-looking a peaceful lagoon.

    Cons

    The disrespectful way in which contractors are treated at this company is reminiscent of India's caste system. Here's why:

    1. Contractors were not allowed in HR meetings or off-site meetings that include discussions of future strategy, pertinent information, support, process, etc. In fact, you will be told that you are not allowed to enter a meeting room. Hmmm... Gistapo tactics? The sad part is there were VERY few discussions which contained confidential information - clearly team-building is inclusive of only the FTEs here.

    3. What? You're a contractor? You can't park in our parking lot adjacent to our building, you must park at Bldg 3 or beyond if you're lucky to find parking. I always love coming to a place of employment and walking (and schlepping) with a purse and laptop backpack a mile to get to the office. Oh and add high heels to the mix as there are business casual attire is frowned upon. You may want to add an hour on to your morning commute to actually make a morning meeting.

    4. Management, oh god, where's the humanity?!!! So, I saw more changes in process and management than a hormonal tweener! Granted this happens in growing companies but Equinix didn't take Advil for their growing pains, they took Darvocet and fell asleep at the wheel!

    Advice to ManagementAdvice

    If you want to truly develop your employer brand, start with treating your employees AND contractors with respect. Empower individuals to

    Doesn't Recommend
    Disapproves of CEO
  9.  

    Horrible place to work as a techncian.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IBX Network Technician in New York, NY
    Current Employee - IBX Network Technician in New York, NY

    I have been working at Equinix full-time (more than 5 years)

    Pros

    Plenty of overtime, Work with different people, Pays is ok and free uniforms paid by the company

    Cons

    No growth opportunity for technicians. Management treat the techs horribly. Seniority is disregarded, management can be stubborn and favortism between management and techs.

    Advice to ManagementAdvice

    Clean up management and treat tech respectfully.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Company has lot of good people which makes it pleasurable to work, but IT is just the wrong place to be working at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Sunnyvale, CA
    Former Employee - Anonymous Employee in Sunnyvale, CA

    I worked at Equinix

    Pros

    Good benefits, good pay package, nice hard working people, growing company with global presence.

    Cons

    IT is like a sweatshop, where people are expected to hangon late (like beyond 7pm) even on fridays and even if there is no ciritcal or time sensitive work, coming after 9 AM is questioned, spending 40 hours is considered 'not working hard', people are being monitored when they enter or exit office building. Team members steal others idea and it is encouraged. Hard working and sincere people get sidelined and incompetents reap all the benefits.

    Advice to ManagementAdvice

    Respect people like humans.

    Doesn't Recommend
    Approves of CEO
  11. 3 people found this helpful  

    Senior Management / Director level frequently scream in employees faces. A culture of intimidation and harassment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - N/A in London, England (UK)
    Former Employee - N/A in London, England (UK)

    I worked at Equinix full-time (more than a year)

    Pros

    International element and room for progression, providing you can handle working 6 jobs at a time.

    Cons

    Bullying, taunting and the younger generation are not welcome. If the younger generation survive, they do move up the ladder quickly. If you have an interview, pick your manager wisely and make sure you establish a strong friendship. Too much politics and diversity is not welcomed (apart from sexual orientation). Becoming better at accepting that females have a role in the workplace.

    Advice to ManagementAdvice

    Respect humans. Humans should be treated as equals, no matter what their social status, background, education etc.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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