Equinix

  www.equinix.com
  www.equinix.com

Equinix Reviews

Updated October 9, 2014
Updated October 9, 2014
84 Reviews
3.2
84 Reviews
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Equinix President & CEO Stephen M. Smith
Stephen M. Smith
52 Ratings

Review Highlights

Pros
  • Knowledgeable people, great benefits, flexible schedule (in 5 reviews)

  • Great business model poised for continued success (in 4 reviews)


Cons
  • Work-life balance is lauded by top executives, but in reality, it's frowned upon (in 5 reviews)

  • The company is experiencing serious growing pains (in 8 reviews)

More Highlights

13 Employee Reviews Back to all reviews

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  1. 6 people found this helpful  

    Who's in charge?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager in Redwood City, CA
    Current Employee - Marketing Manager in Redwood City, CA

    I have been working at Equinix full-time (more than 3 years)

    Pros

    The company business model is great. No one else does what they do at the scale they do it. The proof of the founders' genius is the fact that the company is still going strong 15 years later.

    Cons

    Way too many "senior leaders". No promotion from within. No accountability within marketing. It seems as though no one wants to measure the performance of anyone else for fear they'll be measured themselves.

    Advice to ManagementAdvice

    Shake off your complacency and actually lead.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 5 people found this helpful  

    Great financial performance doesn't compensate for highly political, dysfunctional culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Redwood City, CA
    Former Employee - Anonymous Employee in Redwood City, CA

    I worked at Equinix full-time (more than 3 years)

    Pros

    Highly competitive compensation and excellent stock performance. Company's data center services are in high demand. Flexible work schedule. Some committed, hard-working people, but many who are just playing politics.

    Cons

    Unfortunately, the company's financial performance simply doesn't make up for a culture that's rife with politics, dysfunctional relationships and arrogance. If you're a "yes" person who plays political games well, you'll do just fine here. If you bring energy, original ideas and assert yourself, you probably won't last. The Marketing organization in particular suffers from a tremendous amount of back-stabbing and dysfunction. This certainly points to a lack of leadership, and most executives seem to be more concerned about protecting their own images and careers than helping to shift the culture in a more positive direction. There has been an exodus of talented people as a result.

    Advice to ManagementAdvice

    What goes up must also come down. The company's strong financial performance won't be there forever. You need to fix the culture now if you want to hold onto your top talent.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Data center tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IBX Data Center Tech II
    Current Employee - IBX Data Center Tech II

    I have been working at Equinix full-time

    Pros

    People where good to work with.

    Cons

    Upper management keep people always thinking they where going to looses there jobs. Stress was the normal days to day life.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Culture of mediocrity.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equinix as a contractor (less than an year)

    Pros

    Nice people, nice facilities, lots of food around, always busy.

    Cons

    At HQ, lack of leadership, lack of senior visibility, a culture of avoiding decision-making, making promises and committments without follow-through. A few outstanding people make the others look truly incompetent. A work culture where late nights, constant changes and decisions that are constantly revisited or never made at all forces the good people to throw up their hands and to give up. Inflated titles don't make people into leaders.

    Advice to ManagementAdvice

    You hire a tremendous number of consultants & contractors. Try listening to them. And take a serious look at your bench strength: 40% of your staff at HQ are B-C quality performers.

    Doesn't Recommend
  6. 9 people found this helpful  

    Great company, really messed up marketing org

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in Redwood City, CA
    Current Employee - Marketing in Redwood City, CA

    I have been working at Equinix full-time (more than 5 years)

    Pros

    Some truly wonderful people. Good compensation. Great business model poised for continued success.

    Cons

    The company is experiencing serious growing pains. The marketing organization is in upheaval and the politics are embarrassingly bad. Teams plot against one another. Executives and middle management alike are fighting to stay relevant so they are always managing upward, plotting against their peers and posturing. Management does nothing to support their teams and even offer up the occasional scape goat for slaughter as a distraction. Work-life balance is lauded by top executives, but in reality, it's frowned upon. Some of the highest paid executives work from home offices in remote locations (even at the c-level) while individual contributors located at headquarters are discouraged from telecommuting even a day a week.

    Advice to ManagementAdvice

    -Put the microscope down on the marketing organization and start addressing the bad behavior running rampant in the management ranks.
    -Start investing in employees instead of treating them like easily replaceable commodities. -Create a real vision for the company and make sure it's communicated at every level so we're all working toward identifiable goals (and I don't mean numbers)
    -Try to manage the culture more closely, because it's changing, and not for the better.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 6 people found this helpful  

    Great company but avoid joining the Marketing department now - the office politics is unbearable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equinix full-time (more than 3 years)

    Pros

    Above average salary, some great talented people, sense of community as a company

    Cons

    One of the worst marketing organizations I've ever joined - I'm looking for a way out. People in "management" roles don't seem to know what they are doing and will step on anyone to gain more control and power. The company is going through some growing pains as some reviewers mentioned with older management clashing with the new for more power and relevance, creating massive dysfunction that doesn't look like it will be fixed anytime soon. The unprofessional, back-stabbing, cunning and plotting behavior I've witnessed towards others (particularly by new management) and experienced myself first hand is absolutely appalling. I've never seen anything like this in my many years in the industry. A few folks I know left for this reason. Others still here like me are actively looking to leave. Dealing with the stress and negativity weighs on a person after a while and just isn't worth it.

    Advice to ManagementAdvice

    Keep a close eye on the marketing department and stop rewarding bad behavior to marketing management that doesn't perform and who continuously provide excuses for their poor performance or show toxic treatment towards people and teams they feel threatened by. I recommend you examine middle to upper management carefully and seriously consider an overhaul before it negatively affects the otherwise great culture of the company.

    Doesn't Recommend
    Approves of CEO
  8. 1 person found this helpful  

    Equinix is a great company to work for other than Dallas location.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Dallas, TX
    Current Employee - Assistant Manager in Dallas, TX

    I have been working at Equinix full-time (more than 3 years)

    Pros

    Pay, holiday, vacation, free drinks and yearly bonus.

    Cons

    Management is very poor, they do not give support to employees.

    Advice to ManagementAdvice

    Needs Improvement and need to be trained to handle people with proper management skills.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Good crew, Management is so so. IF you want training, you better already have it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IBX Network Technician in Chicago, IL
    Former Employee - IBX Network Technician in Chicago, IL

    I worked at Equinix full-time (more than 3 years)

    Pros

    Good team work, met some good guys. OT was hardly frowned upon. Nice stock plan. Decent benefits. Always had a good Christmas party.

    Cons

    Micro managed, site is near capacity for cross connects in certain parts. THey like to cherry pick OSHA rules especially with ladders, but techs will whiz by on portable scafolding without locking them down when running cross connects. Absolutely no external training unless its from a salesmen. Majority of work is removing old cables. I've seen employees try to advance and management hold them back. Pay is average for the industry depending on qualifications and experience.

    Advice to ManagementAdvice

    Loosen up

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Overall, Equinix seems like a great place. But I would not recommend working in the tax department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Tax Intern in Foster City, CA
    Former Employee - Tax Intern in Foster City, CA

    I worked at Equinix

    Pros

    -Overall, the company seems like a positive place to work; it's just my experience in the tax department that was very poor.
    -There always seems to be food for everyone in the kitchen
    -Good coffee
    -Business casual (even jeans permitted) - if you look this kind of atmosphere
    -People seem to be satisfied

    Cons

    Again, this company seems great overall, but the tax department was a terrible place to work.
    I was an intern with moderate excel skills and no experience in tax. I explained this to them before they contracted me. From the beginning I could see that the lady I reported to didn't have the time to train me or to guide me. She would often give me projects outside of my skill/knowledge level (Like I said, I didn't have any experience) and then lose her patience and condescend to me when I made mistakes. I got nothing but a sense of frustration and rudenss from her. My internship experience was terrible - I voluntarily left after 5 weeks. I have no idea why they contracted me, knowing I had such a thin background in this subject.

    If they post an ad for an 'tax intern', watch out. They clearly want someone with advanced excel skills and a working knowledge of corporate tax. They just want to pay the person $20 an hour and no benefits rather than the market rate. Beware!

    Advice to ManagementAdvice

    Conduct some training on best interviewing practices with your tax personnel. They clearly don't know how to filter the right candidate (wasting their time & the candidate's time). I would also review professional practices and train them on how to work effectively with employees/personnel who are new and may need some time 'getting up-to-speed'. Condescending, rudeness and treating a new hire like he/she is stupid is hardly professional... that type of behavior should not be tolerated.

    Doesn't Recommend
    No opinion of CEO
  11. 2 people found this helpful  

    Support staff are not valued by department head and company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing
    Current Employee - Marketing

    I have been working at Equinix full-time (more than 3 years)

    Pros

    Positive outlook of the company
    Benefits and compensations

    Cons

    The marketing department is highly hierarchical and full of politics. Some of the director and manager titles are inflated. They don't have the capability but yet take credit from the support stuff. No respect from them despite after spending much time and effort supporting them. Some of the roles in marketing are so "specific" that some employees have to take your work and show that they're performing at work. The support function of this team is not recognized and undervalued. No career prospect for the support staff here.

    Advice to ManagementAdvice

    Middle managers need good EQ training.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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