Equinox Fitness

  www.equinox.com
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Equinox Fitness Reviews

Updated Jul 26, 2014
All Employees Current Employees Only

2.9 179 reviews

71% Approve of the CEO

Equinox Fitness President Sarah Robb O'Hagan

Sarah Robb O'Hagan

(7 ratings)

41% of employees recommend this company to a friend

Review Highlights

Pros
  • you get a free gym membership (kinda) (in 46 reviews)

  • Free gym membership (if you in to working out) 40% off at retail store clothing (even tho every item is marketed up 33%) (in 19 reviews)


Cons
  • No work life balance, hard to take a vacation because you miss your goals if you miss work (in 12 reviews)

  • long hours, to be successful as a trainer you will have to work 8-12 hours a day 5-7 days a week (in 13 reviews)

More Highlights
30 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Avoid this place like the plague

    Fitness Manager (Former Employee) New York, NY

    Prosmembership kinda. Many staff members were great people.

    Consvulgar managers, abusive workplace. Managers sleeping with managers and staff. Regional manages sleeping with club level managers. Vulgar language in the workplace constantly. It was an awful work experience. I have worked for a few different fitness companies and I was left shocked by the horrible unprofessional behavior., bully tactics, and frankly awful human beings.

    There are many reviews that say "great place to work!" and so on, AVOID EQUINOX. You have been warned! those positive reviews are made by the company to try and make a positive spin on a horrible place. There are MANY better places to work in the NYC area.

    DO NOT waste your time, effort, and energy with this place.

    Advice to Senior ManagementWhen a senior manager sleeps with someone, fire them. Dont sweep it under the rug, just fire them. Show your regional managers that they can get in trouble just like anyone else for unprofessional behavior. Club managers shouldn't be allowed to sleep with department managers and keep their jobs. Regional managers shouldnt be able to be nasty and vulgar and keep their jobs. You expect a lot from your employees but give your senior managers a license to kill without any consequence. The abusive workplace environment must stop.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Membership Advisor - Worst Job Ever

    Membership Advisor (Former Employee) New York, NY

    ProsClean gym, nice equipment, nice group classes

    ConsFor anybody who is considering taking this job, just be aware that you are only good as your last month. You have 3 months to prove yourself, if you don't hit their goals, you are out the door. Management will talk about you behind your back and treat you like crap if you are new and not producing. Not much of a team enviornment, everyone is out for themselves. Some very narcissistic members and co-workers

    Advice to Senior ManagementTreat people like people and not like numbers. You might get better results.

    No, I would not recommend this company to a friend

    • Culture & Values
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    Orange is the new.... equinox.

    Massage Therapist (Current Employee)

    ProsI enjoyed working here for the first couple of months, free membership was probably the best perk out of the whole deal.

    ConsYou know that Massage Therapist you see in the front lobby providing chair demo's for tons of ungrateful people, that want more more and free free.

    That Board Certified professional is making 8 Dollars and hour doing that. LESS than minimum wage.

    The ONLY way you can survive as an equniox employee is if you have a great backup plan, you are part of management or you are a trust fund baby that only needs a job to kill time.
    Equinox does advertise, So the only way you know that they actually have a spa is if you walk past the sign that says "Spa".

    When monthly numbers are not reached, Therapists are scolded like 3 year olds that made a no-no in their pants. Kind of like it is expected we are supposed to pull magical clientele out of our tushy .

    Advice to Senior ManagementAppreciate employees more, Give more incentives other than "If you want to eat, this week You better preform some services"

    Employees are happy when there are things to work towards, other than filling corporate pockets with millions of dollars. While the people actually putting in the blood sweat and tears in at this company can maybe afford ramen noodles and pay an eighth of their rent.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
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    1 person found this helpful  

    Over worked - under paid

    Manager (Former Employee) Los Angeles, CA

    ProsFree membership and nice products

    ConsPeople, company, HR, employee's, worth ethic

    Advice to Senior ManagementI was upper management - you can find more elsewhere.

    No, I would not recommend this company to a friend

     

    Complete Disorganization

    Membership Advisor (Former Employee) New York, NY

    ProsFree Health Club Membership, benefits

    ConsComplete Disorganization between corporate and club level employees.
    Due to scandal and poor ethical choices from former employees the entire club I worked at was overworked and not appropriately compensated for work done due to made up red-tape issues.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    As a knowledgable trainer, it makes you question our industry

    Anonymous Employee (Former Employee)

    Pros- Of all the commercial gyms, it pays the most
    - High-net worth clients
    - It could be worse — I could've worked at LA Fitness or 24.

    Cons- I met a lot of trainers who didn't know their shoulder from their as*hole and were all-in-all morons at their job. I felt bad for their clients.
    - There's a lot of favoritism when it comes to handing leads; none of which has *anything* to do with "ability to train," "knowledge," or "program-design skills."
    - It's hard to get fired. Yes, this is a "con" — people who display gross negligence will never leave.
    - The company values the dollar over the client.
    - And much much more.

    Advice to Senior ManagementVALUE your best employees. They're not the slickest salesmen or the most-buff individual — they're the person who works hard at being the best trainer, studies the most resources, and shows a talent for helping their client.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Comp & Benefits
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    • No Opinion of CEO

    3 people found this helpful  

    Managers Beware!

    Assistant General Manager (Current Employee) New York, NY

    ProsYou get full access to most of the clubs and a decent discount on all of the overpriced services.

    ConsPoor upper management leadership. Very little upward movement and even worse compensation when you get there. Your training will be well below subpar and they are quick to get rid of people who A) Don't drink the cool-aid or B) Do not acclimate quickly enough to the position. Turn'em and burn 'em type mentality. If thats what you are into.

    Advice to Senior ManagementTake this job at your own risk.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Pilates? Think Long and Hard before working here.

    Pilates (Former Employee) New York, NY

    ProsNice studios
    Diverse group of instructors
    Discounted membership for Spouse or Partner
    Nice club to work out in

    ConsWhen you are offered the Pilates Coordinator position they say that it's part time. Ha! It's full time and you're told "whatever it takes to make goal". It doesn't matter if you are understaffed or membership is down. Here's the kicker you do management duties but they don't call you that. You will also make 10-12 dollars less than the Training Managers. Never mind the fact that you've done over 700 hrs just to get your certification. You will get paid 925.00 each pay check for Coordinator in addition to your training hours. However you can't train that many clients because you will be doing admin. work and scheduling for all the other instructors. Your training rate is 46.50 for a private while the training managers for personal training will be paid 56.00 per hour and 52.00 per hour. As far as instructors rates go it's 30.00/hr for Junior, 37.00 for Mezzo, and 42.00 for Senior. You will be expected to do emails, and front desk hours and "events" to increase Pilates visibility for a mere 8.00 per hour. You will be asked to email members who never did their comps in the hopes they will buy. You will have to do monthly projections saying what how many people you think you'll convert. If you are willing to hustle to get clients than you will be fine.

    Advice to Senior ManagementTake Pilates seriously. There are forums and all kinds of education for personal trainers but the only thing Pilates gets are sales meetings.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    HORRIBLE

    Anonymous Employee (Current Employee)

    Prosgood money if you're good at sales

    Conspoor management, the company treats each employee as a number, poor pay, minimum wage for the first 4 months at least.

    Advice to Senior Managementlearn how to talk to your employees as if they are people and not just a number.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    The turnover tells the story

    Marketing (Corporate Office) (Former Employee) New York, NY

    ProsFree membership to the gym. Access to the rapidly growing fitness industry. Interesting and dynamic colleagues.

    ConsZero work life balance. 7 days a week, 10-12 hour days is normal. Equinox works its employees until they burn out and leave. My entire department turned over within the course of a year. Very little support/guidance/recognition from management. The culture is very aggressive and punishing, with employees and supervisors all pointing fingers and laying blame when things don't go as planned, and no recognition for hard work when things go well.

    No, I would not recommend this company to a friend

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