Equinox Fitness Reviews

Updated August 11, 2015
54 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
1.0
Rating Trends
Recommend to a friend
Approve of CEO
Equinox Fitness President Sarah Robb O'Hagan
Sarah Robb O'Hagan
11 Ratings

Pros
  • Free gym membership, cool coworkers (in 51 reviews)

  • Free gym membership (if you in to working out) 40% off at retail store clothing (even tho every item is marketed up 33%) (in 23 reviews)

Cons
  • No work life balance, hard to take a vacation because you miss your goals if you miss work (in 14 reviews)

  • You work long hours and get paid nothing (in 16 reviews)

More Pros and Cons

54 Employee Reviews

Sort: Popular Rating Date
  1. Poor Training leads to Turnover/Frustration

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in New York, NY
    Current Employee - Analyst in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Being able to use the gym for free. Summer Fridays (get to leave early). Casual Fridays.

    Cons

    Training is not provided. You are treated as if though a new assignment is something you should already know how to do. It is super stressful. Successful companies/departments train their staff well to ensure they are up to speed before letting them go on their own.

    Advice to Management

    Train your new hires and take your time doing it. Make sure they are competent at what they do before throwing a million assignments on them. This is why there is such high turnover and incompetence.


  2. Worst company to work for in the industry

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer Tier 3+ in West Hollywood, CA
    Former Employee - Personal Trainer Tier 3+ in West Hollywood, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Equinox Fitness full-time

    Pros

    Nice clean club and heavy marketing campaigns bring people in

    Cons

    Management is uneven, terrible moral among staff, they are completely at odds with the metaphor of Equinox being in balance, its all about the money and playing favorites

    Advice to Management

    Get real, take an audit of your employees and find out why you have terrible turnover and bad image problems with in the industry


  3. Worst tech team culture I've been around in New York City

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in New York, NY
    Former Contractor - Anonymous Contractor in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    I worked at Equinox Fitness as a contractor (Less than a year)

    Pros

    I'd tell you to proactively keep your job search going

    Cons

    TONS of expensive offshore and consultants (which are almost 50% of headcount on the tech team) but salaries for full-time are low and the only ones getting 20% bonuses are directors--no performance based bonuses for individual contributors. The CIO is backward (says one thing and another will happen) plus all of the directors create a passive aggressive toxic work environment. You won't know what's really going on. You'll also work a ton of hours with no recognition. And what's your incentive to work?? Because you like the gym so much (which you will never use). Benefits are terrible and treatment of people is horrible and HR doesn't help. There's lots of turnover here. If you are in tech (and are legal to work in the US) I'd steer FAR away from this place. You deserve better. Great people leave (no they don't leave because they don't become employed at places like this in the first place) and the rest stay behind...you will loose.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Sales/Pilates Instructor

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equinox Fitness part-time

    Pros

    Beautiful setting, wonderful members and clients.

    Cons

    Management that is way too young and self centered. Clicky, young, inexperienced, unprofessional, and you better be drinking their kool-aid. If you are an over 50 employee, forget it. They don't want you. They run the place based on popularity. I was there for 2 1/2 years. In that time they went through at least 16 sales people, 3 GM's, 4 AGM's, and countless personal trainers.

    Advice to Management

    Pay attention to what your management is doing. You will never survive in the particular location I was at because your management team is too young to understand the needs of that particular demographic. Management needs to stop telling employees to loose weight, get a facial if their face is broken out, an employee is negative and complaining for stating their opinions. You guys needs to get it together to survive in suburbia


  6. General manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Coral Gables, FL
    Former Employee - General Manager in Coral Gables, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Equinox Fitness full-time (More than a year)

    Pros

    You'll gain experience in branding and a keen attention to detail

    Cons

    Be expected to give up your life. I was thrown in with little management direction and expected to work like an animal with terrible compensation. They're constantly changing managers at each location. One day you're in and without coaching or warning you're out!!!! Worst company I've ever worked for.

    Advice to Management

    Learn humility - starting from the top!


  7. Helpful (1)

    Massage Therapist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Massage Therapist in New York, NY
    Current Employee - Massage Therapist in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Equinox Fitness full-time

    Pros

    Free gym membership. Met cool ppl, and coworkers.

    Cons

    They have high expectations from employees but their pay is very low.. A high end company that makes millions of dollars and they dont pay us like we deserve. I can even make more money at Mcdonnalds than here.. seriously they are cheap. I had two diff positions at 2 diff locations and I started with minimum wage I just couldnt survive with it. Then became a massage therapist so I work with them for sec time. I thought it was going to be much better and I got my hopes for nothing. They pay you by commission or hourly, which ever is the higher, if u dont have alot appoiments u get paid the minimum wage and u still dont get paid for the few massages done, its like they dont make it count. they will keep it for themselves and u get the tip. Not everybody tips good. I always hated depending on tips. I want the company to pay me so I dont have to beg for tips. But other than that.. get ready to get pay hourly cause you wont have clients like you expect. Many therapist are quittig, soon I'm next after I get a better job. Oh also forgot they dont have benefits. Which make them alot worse.

    Advice to Management

    Dont have high expectations from your employess for the pay you offer. dont be too cheap.. You guys make tons of money from ppl but can care less about employees. At least have good benefits if you still want to see us working. Have good discounts for the food and clothing 10% is nothing.


  8. greedy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer in Pasadena, CA
    Former Employee - Personal Trainer in Pasadena, CA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Equinox Fitness full-time

    Pros

    The education is amazing and you get to meet superstars of the industry

    Cons

    1) they charged an arm and a leg for training sessions & paid very little 2)constantly forced to work off the clock 3)had a mean manager that would book me on a closing floor shift one night & the next morning had me booked for an opening floor shift

    Advice to Management

    Please stop driving talented trainers out of the industry


  9. Helpful (1)

    Personal Trainer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer in Los Angeles, CA
    Former Employee - Personal Trainer in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Equinox Fitness full-time (Less than a year)

    Pros

    Awesome gym, a ton of equipment, hardly had to wait for machines when training clients

    Cons

    Management is the worst I've seen. Not competent at all. Favored their friends and gave all new members to their friends. Business model is terrible, having way more trainers than the demand served. Hardly anyone made any money there. Management's "solutions" centered around "try to get so-and-so to agree to a free session". Yeah, ok. This place could be amazing if they allowed the trainers to sustain enough clients to maintain a living, THEN bring on new trainers as the demand called for. It's the simple law of supply and demand.

    Advice to Management

    See above. And perhaps get a brain.


  10. Helpful (2)

    Greedy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SPA Coordinator in New York, NY
    Former Employee - SPA Coordinator in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Equinox Fitness part-time (More than a year)

    Pros

    Free gym membership, networking, eucalyptus hand towels, orchids, good looking co-workers, allows you to have enough money for a hot dog or two.

    Cons

    Lipstick on a pig. Only work here if you have a real job somewhere else with actual benefits like insurance or decent wages. The clientele is remarkably the worst kind of wealthy.

    Advice to Management

    Listen when people critique you. Provide living wages and benefits to all workers.


  11. Helpful (1)

    No Work/Life Balance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant General Manager in New York, NY
    Current Employee - Assistant General Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Equinox Fitness (More than a year)

    Pros

    Lifestyle, Perks, Enter with the ability to prove yourself

    Cons

    Although they promote a healthy balanced lifestyle if you're not a workaholic and ready to go out for some drinks to become buddies with the right people you're doomed for failure.

    Advice to Management

    Develop your people fairly.



Showing 54 of 328 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.