Equinox Fitness
2.8 of 5 171 reviews
www.equinox.com New York, NY 5000+ Employees

Equinox Fitness Reviews

Updated Jun 30, 2014
All Employees Current Employees Only

2.8 171 reviews

                             

60% Approve of the CEO

Equinox Fitness President Sarah Robb O'Hagan

Sarah Robb O'Hagan

(5 ratings)

40% of employees recommend this company to a friend
43 Employee Reviews Back to all reviews
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    Equinox training position

    Anonymous Employee (Former Employee)

    ProsPut a great deal of emphasis on education. Pay for performance.

    ConsCan be difficult to gain traction on building your business.

    Advice to Senior ManagementGive new trainers better compensation to reduce turnover.

    No, I would not recommend this company to a friend

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    Good Place to Start Out

    Equinox Personal Trainer (Current Employee)
    San Francisco, CA

    ProsPlenty of in-house educational opportunities
    Beautiful, clean facilities
    Very friendly staff- I love my coworkers
    Good benefits package for those who stay at full-time (42 training sessions per 2-week pay period)

    ConsI agree with the reviewer who called it "a cold, soul-less corporation"
    Both the trainers' office and break room are cramped, poorly-maintained spaces
    Demeaning advertising campaign that objectifies bodies, rather than celebrating and encouraging health from within, and fitness as a lifestyle
    Too much emphasis on trainers "hitting their numbers" (ie, crank out as many training sessions as you can), and these performance numbers are emailed out to all the other trainers to foster competition (ugh!)
    For many trainers, their own health and fitness falls by the wayside as they struggle to keep up their session load, attend meetings, etc.
    Trainer burnout and mediocre earnings = high turnover
    The majority don't make even close to $100,000. Half that number is closer to reality.
    These clubs are built in expensive areas, and trainers need to live nearby if they want quality of life. It is challenging to pay local rents, let alone be able to afford to buy a house here.
    Getting new clients will rely, in good part, on your hitting up the Membership Advisers on a regular basis.
    More and more new trainers being added on a regular basis, so getting new clients and staying at full-time status becomes even more of a challenge for many

    Advice to Senior ManagementTrainers need to be treated like the gold they are to these clubs. Consider ways to create more work-life balance, assist in helping your staff find affordable local housing, give trainers clean, modern areas with enough space in which to do office work and rest, eat, etc. Value the trainers' time- use in-person meeting sparingly. Be honest about earnings expectations. New client leads should be facilitated through the personal training department manager and should not depend on how chummy the trainer gets with the MA's. Keep the process fair.

    Yes, I would recommend this company to a friend

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    Do whatever it takes to HIT!!

    Anonymous Employee (Former Employee)

    ProsWork in a beautiful gym with your own office. Beautiful people everywhere.

    ConsA lot of politics involved in the sales division. You will learn what making over 100 phone calls per day feels like.

    Advice to Senior ManagementKeep doing what you have to do to find the right people for your team. It takes a special sales person to make it in this business.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Unfair pay, poor management, they make you do free chair massage and free work.

    Anonymous (Current Employee)
    West Hollywood, CA

    ProsFree gym membership, free water

    ConsLow pay, snooty people, very very slow.

    Advice to Senior ManagementStop hiring more people than we need

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    It's definitely a mixed bag here

    Fitness Department Management (Former Employee)
    New York, NY

    ProsWell....you get a free gym membership (kinda)
    You do come across some smart and talented people but they are far and few in between. The locations are really nice and very clean.

    ConsPay...it's low for management. Too low for expectations set.
    No or very little help from more senior management. I think their hearts are in the right place but too few knowledgeable/ talented people up top to get to everyone.
    Can be a very hostile place socially. If you're nice and easy going you will not make it here. These kinds of people get eaten by the aggressive social wolf pack
    High management turnover, this should be a red flag to anyone wanting to work here.

    Advice to Senior ManagementKeep you eyes open...there are a lot of very bad things that go on from the APTM level and down. People are left unchecked. There needs to be more accountability with people that goes beyond a conference call or email. It's very easy to lie and tell people "it's all good here boss" on an email when it is anything but. Be involved with the business at the ground level, follow your APTMs and GMs around for a while and I think you'd be shocked at what you see.

    No, I would not recommend this company to a friend

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    Good company

    Membership Advisor (Current Employee)

    ProsDecent compensation and friendly people

    ConsWay too many hours and no reall time off

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    Growth Mode = Churn & Burn

    Anonymous Employee (Current Employee)

    ProsBenefits are great. Free Gym Membership.

    ConsDisorganized. Lack of Communication. Culture of Fear at times. Daily scrutiny of sales numbers.

    Advice to Senior ManagementCareer development for your employees is necessary if you wish to take the brand to the next level. Without it, you will lose talent with valuable institutional knowledge that is necessary to maintain the business as you have established it.

    No, I would not recommend this company to a friend

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    Personal trainer

    Anonymous Employee (Current Employee)

    ProsHis is a great place to start out as a trainer. The education is free and very thorough if you pay attention. After that it's like any other big gym. If you hustle and live in the gym for the first 6 months, you can do pretty well. It's not a good gig for part timers.

    ConsHe company is growing very fast and the quality of trainer that are coming in seems to be getting watered down the same is true with management where there is a high turnover rate.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    personal trainer

    Personal Trainer (Former Employee)
    New York, NY

    Prosgreat education, professional work environment, if full time paid benefits which is huge in the pt business. great for beginners.

    Consall about number, very strict guidelines, tons of meetings and low pay

    Yes, I would recommend this company to a friend

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    Aside from some management issues, I enjoyed working there

    Front Desk Associate (Former Employee)
    Dallas, TX

    ProsUpbeat atmosphere to work in. Most of the employees are positive and helpful. The members truly make it worth it; I received life advice, career input, and side employment from several of them.

    ConsInter-department communication is terrible! And employee satisfaction is not a main priority. They do not really promote within the company, unless it is to be a personal trainer. I've heard from other employees, members, and I too now agree, Equinox is more of a stepping stool to something else. If you are not a trainer, the salary is very low.

    Advice to Senior ManagementMake your loyal employee's feel more valued. Promote doing the best, and being the best at what you do, not just merely doing the task at hand with minimal effort.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Equinox Fitness reviews and ratings — including employee satisfaction and approval rating for Equinox Fitness CEO Sarah Robb O'Hagan. All 43 reviews posted anonymously by Equinox Fitness employees.