Equity Residential

www.equityapartments.com
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Equity Residential Reviews

Updated February 11, 2015
Updated February 11, 2015
35 Reviews
1.0
35 Reviews
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Equity Residential President, CEO, and Trustee David J. Neithercut
David J. Neithercut
35 Ratings

Review Highlights

Pros
  • Equity Residential (EQR) is an emotionally intelligent organization that understands the value of work-life balance (in 6 reviews)

  • Great training, great benefits, wonderful opportunities (in 10 reviews)


Cons
  • Upper management can be very unresponsive especially if you are working onsite (in 21 reviews)

  • Work-life balance can be very challenging in some departments or some locations (in 7 reviews)

More Highlights

35 Employee Reviews Back to all Reviews

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  1.  

    Steer clear . . . There are many better property management companies out there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equity Residential full-time (less than a year)

    Pros

    Unfortunately, I have nothing to add to this category. Work here if you can't find a job anywhere else.

    Cons

    Equity Residential's cons originate from the top down. The first thing you need to know is this, one group of people matters. No, it's not the residents/paying customers, it's not the employees, it is the shareholders and the shareholders alone. Working for this company was torture because they tell you one thing, then do another. They teach you in their training classes to "do the right thing". What is important to know is they left out the second part of their sentence, which is "do the right thing for the shareholders." Let me elaborate - At EQR, do not expect one team lunch, a birthday cake, or a reward lunch for a job well done for your team. They won't spend the money. You are not worth it. Do not expect a competitive salary. They spend a lot of time researching the least they can possibly pay you within your market. Good luck getting any more than that for any reason. They also fee residents to death any way they possibly can without shame, while at the same time they try to cut back on the amenities they offer the residents. This makes your job there miserable when you want to do the right thing to help residents in any way possible, but they simply won't allow it. Their benefits are also not as good as other companies. Overall, I would steer clear of both working for this company, or living at one of their communities.

    Advice to ManagementAdvice

    If you switch your main focus from your shareholders to your residents and employees, everyone, including the shareholders will benefit. Do the right thing should mean do the right thing for your employees, residents, and shareholders. As of today, while I write this review, your glassdoor rating is 3.3. That should tell you something.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    All

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equity Residential

    Pros

    You can keep the job as a job not a career.

    Cons

    They extremely make you work hotter and hotter than any other building in New York City.
    No promotions for minority people

    Advice to ManagementAdvice

    They advise to the shareholder door is,no matter how many courses they make you take online especially ethic look at how many minority they have as higher rank possitions.
    They abuse their employees in new yourk city and somehow those employees are intimidated to speak out.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    How EQR treats their top performing employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Service Manager in Pasadena, CA
    Former Employee - General Service Manager in Pasadena, CA

    I worked at Equity Residential full-time (more than 8 years)

    Pros

    I worked at EQR for 8 years. I always knew they were cheap and ruthless. I stayed with them because they were tough and if I could be a top performer at EQR I one day would benefit from the experience.

    Cons

    EQR ruthlessness carries over to the way they treat their employees, even their top performers.

    Advice to ManagementAdvice

    Think about the consequences for the way you treat your top performers. Take a close look at the RMs in LA. They're dishonest and unethical.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Its an ok company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equity Residential

    Pros

    flexible hours flexible hours flexible hours flexible hours

    Cons

    too much pressure too much pressure too much pressure

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Behind The Times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equity Residential

    Pros

    There are some beautiful properties, well-manicured and purchased with thought. Older, less desirable real estate is sold eventually. The computer system is brilliant if used as designed, in showing every possible aspect of resident care, very detailed.

    Cons

    The pay system is seriously outdated. Large companies went to flex pto many years ago. The current system actually drains this company financially. An employee should have a block of time from which to take care of vacation, doctor appointments, sick days, days with children, all of it. These are super generous packages. The real takers are the community managers, who basically work from home. If they stop by the office to sign something, that is a work day. They then have full vacation benefits (not eligible, technically, at under 20 hours a week), and also a sick day bucket to draw from, Sales of various properties resulted in re-purposing managers who must drive hours to just get to work. Guess who's not coming in? Then there's being home by the time the school bus lands, and this is a face to face business. Our clients actually have real jobs, and need assistance after work. Whoever draws the short straw (hourly) is left to do all jobs on a daily basis, particularly the last few hours. Great training camp for all things management, but without recognition or compensation. Service team managers are management but never cut hours short, other hourlies work f.t., and at the minimum making a property manager job an hourly position would make millions for Equity on the first day. The "property shopping" excuse has been gone for years with online purchasing. The doctor appointment thing is faced by every single other employee, and they all manage to handle it and work full time. Another option? The accounting was taken off site a few years ago, and works beautifully that way. We dont really have managers in this portfolio, just consultants. Make it official! Or pass this role to the regional manager, also missing in action most days. Lots of money is wasted in this area. It takes 2 weeks to get simple answers requiring approval. They're all 1 day decisions at most. We get it: there are hairdressers, pilates, friends and spouse's appointments to attend, the list goes on. Salaries allow for boats, vacations, income property, and more distractions, even additional jobs. Once that manager does walk through the office, the stress level is high given the work load to be accomplished in a few hours. Change is painful,. Admit that this is no longer a full time job and has been going on for years. Other issues are lack of training (see manager never in office) on a personal level. Portfolio trainings are multi-hour drives to beg employees to follow the marketing training. Again, it could be handled in the clubhouse onsite. We have to travel to the cheapest venue in the state and lock the door on new customers for 3/4 of a day, counting travel time. Real marketing challenges vary neighborhood to neighborhood. Make the trainings with colleagues facing the same challenges, and hold employees accountable. We'd get back 1/2 of sales day every time. Stop locking leasing offices! It isn't a playground but the new trend is open 2-3 hours a day. 4 hours of "walking apartments" is not part of this skillset. Finally, it takes 3 leases for a consultant to make the first $20 in commissions. Of course less after taxes. Look at the policy of Equity keeping commissions. Is it like a hairdresser who rents the space? The mother lode of salary expense is distributed to our CM's. Why not reward the people who trudge through all this alone? We had a season where everyone could hit the numbers, though some did not. Numbers and surveys are not always the indicators of where this company is headed. Surveys are easy to manipulate.

    Advice to ManagementAdvice

    Stronger upper management requires an investment of time. The unspoken here is that no one is going to spend that time to develop managers. Most don't even know labor law or what can be said to an employee legally. Many do not follow any moral compass. Someone may have to get engaged.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    "Horrible"!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in East Palo Alto, CA
    Current Employee - General Manager in East Palo Alto, CA

    I have been working at Equity Residential full-time (more than 5 years)

    Pros

    It's only a job and the comute is not far.

    Cons

    it's not what you know, it's who you know!

    Advice to ManagementAdvice

    They need to demote the facilities manager at woodland park East Palo Alto, CA
    residents are so intimidated by this guy!...It's a joke
    Corporate needs to see a well suited and better candidate for this position that can focus on customer service, since the only focus that comes from behind his desk is none cense bureaucracy.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Northern California - San Francisco

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sam Francisco
    Former Employee - Sam Francisco

    I worked at Equity Residential full-time (more than 10 years)

    Pros

    Most of the people who work for the company really care about the company

    Cons

    Some of the local upper management were so far removed from reality. One new guy from the east coast to the management side only understands the dollar and nothing about customer service, very cut throat. There are two guys who just run around the office like a loose cannon.

    The company really needs to reevaluate pay. New people are coming in with much higher salaries and all you do is louse or good long term associates.

    Advice to ManagementAdvice

    Keep a closer on on what's going on with your local management teams. I would have loves to stay with the company and had many good years with them, but it just go to out of controls and the the pay at every other company is much better.

    Best thing that could have happen to me was moving on. I hope someone brings some change.

    Doesn't Recommend
    Negative Outlook
  9. 5 people found this helpful  

    Lacks culture and leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equity Residential

    Pros

    Blah blah blah blah blah-

    Cons

    Regional level leadership have their best interest in mind, not yours or your teams.
    No employees to - figure it out!
    Worked 7 days straight to bad - figure it out!
    You are expected to create miracles with nothing, when you pull off those miracles, it's written off, if your not an inner circle employee, or at a flagship property

    Outside the box creative thought is not allowed, or tolerated.

    Many hidden agendas.

    Advice to ManagementAdvice

    Get a clue

    Disapproves of CEO
  10. 5 people found this helpful  

    Leasing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leasing in Seattle, WA
    Current Employee - Leasing in Seattle, WA

    I have been working at Equity Residential full-time (more than 5 years)

    Pros

    There are really no pros to working for this company

    Cons

    Poor Management and unethical company

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    Do Not Care About Their Residents or Employees, it's all about revenue

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equity Residential full-time (more than 3 years)

    Pros

    Great Training and that's it

    Cons

    All about numbers, too many metrics & stressful micro managing. All the employees are stressed, unhealthy work environment. Crazy work load, no overtime pay but they expect you to complete it. Careless about the residents

    Doesn't Recommend
    Disapproves of CEO

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