Equity Residential Reviews

Updated February 23, 2015
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Equity Residential President, CEO, and Trustee David J. Neithercut
David J. Neithercut
113 Ratings

27 Employee Reviews

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  1. Biggest REIT in the US. Great if you are entry-level in real estate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Leasing Consultant in San Diego, CA
    Former Employee - Leasing Consultant in San Diego, CA

    I worked at Equity Residential full-time (more than a year)

    Pros

    Equity is the largest REIT in the country which is great for your resume or starting a career in Real Estate. Depending on the property you work at, you can and will learn a lot from the building, your co-workers/managers and the tenants themselves. I would recommend a Leasing Consultant job to anyone who has graduated High school and wants real estate, sales or customer service experience.

    Great Employee stock share purchase plan, 15% discount.
    Health Plan, not bad
    Rent Discount if you live in a company property - 20% (should be higher..)

    Cons

    Being the largest, it also comes with a handful of cons. Employee moral and climate vary from property to property. The worst is the schedule. Work life balance is non-existent and even though you get 7-10 holidays/PTO it often times is denied by managers when requested. Weekends are required at every property. Friday, Saturday, many Sundays too.

    Mid-level management positions have been eliminated making it nearly impossible to advance unless you possess accounting skills.

    Overtime is necessary during busy seasons but highly frowned upon by managers who are charged with balancing a property budget (ie. Overtime pay kills their budget). If you are unlucky and get a bad community or property manager you will be miserable.

    All training is baptism by fire or on the computer, so, not effective.

    Finally, it is a public company so the top 3 priorities of senior management is 1) Stockholders, 2) Stockholders, 3) Earnings report for Stockholders

    Advice to ManagementAdvice

    Train your managers professionally, not in house, hire a respected firm to train them right. Then it can trickle down to the lower level and you can promote from within.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful

    Needs New Management in Florida

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Onsite Property
    Current Employee - Onsite Property

    I have been working at Equity Residential

    Pros

    Great Benefits, Comfortable Place to Work.

    Cons

    Lack of management, Starting with Property Managers who are the only salaried employees on a property. They abuse this by never being onsite and having all the employees below them do their work. This leads me to their Regional Managers. Only a handful in each territory, however they seem to allow the managers to come and go as they please. Good luck finding a manager after 5pm. Vendors continue to take advantage of the company along with wasteful spending across the board. They grade employees on what they call metrics, including things such as surveys and emails that cause the prospect to come in. This is a joke because all the employees know how to manipulate the system and spend more time doing this then actually working. Also residents surveys should never be seen by the property but possibly a higher up management. What happens is the property manager holds a grudge against a resident and good look getting fair treatment. Lastly their seems to be a very strong friendship bubble as everyone calls it with upper management. This makes fair promotion almost impossible.

    Advice to ManagementAdvice

    Starting dictating the times Managers have to be in the office. A one hour lunch should suffice just like everyone else. Stop grading on metrics and surveys. Grade on the financials of a community, the only numbers that can't get rigged. Especially stop allowing communities to see their surveys, I feel bad for residents that slam us in a survey and then I watch my coworkers around me hate them the entire time. Lastly get rid of this higher management circle that only hires friends everyone sees it but won't speak up in fear.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 2 people found this helpful

    Draining

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leasing Consultant
    Current Employee - Leasing Consultant

    I have been working at Equity Residential full-time (less than a year)

    Pros

    Great training programs, you are really surrounded by very capable people.Equity really knows how to choose the best of the best.

    Cons

    Although Equity really knows how to choose talented people, the job itself will drain you.
    Upper management can be very unresponsive especially if you are working onsite. It is frustrating because you are first in line for the residents to respond to. The company focuses on maximizing revenue and it doesnt matter how they do it.

    Advice to ManagementAdvice

    Let some decisions be made on a property level, not all but some to help with the process.
    No work life balance, understaffed which causes us to be literally be working while on your off days.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 2 people found this helpful

    Company has a high turnover for a reason.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equity Residential

    Pros

    Not bad for a temporary career move. Has excellent training that you can use for another company.

    Cons

    Expectations are unrealistic. You easily get burned out. Upper management views you as being replaceable. Hard for minorities to make it to the top, but very easy to get hired for entry level positions. I could go on forever and tell you how Equity loss sight of employee engagement and how so many people hate it.

    Advice to ManagementAdvice

    A review of management practices is needed. Please seek out honest opinions from employees to determine where the many areas of improvement are. Equity has made so many changes and cuts that do not benefit employees in any way. Your employees are not blind or stupid. I would never in my life live on an EQR property because residents aren't important either. Why does it take so long to get crap fixed that need to be fixed? That is a bad look.

    Doesn't Recommend
    Positive Outlook
  6. 1 person found this helpful

    Think twice before getting into bed with this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equity Residential full-time (more than 5 years)

    Pros

    In a management position, you were able to have a somewhat decent work-life balance and being salaried, You weren't handcuffed to specific hours, even though you put in 10 plus hours daily if you had any sense of pride in your job. But you HAD to in order to get your job complete due to understaffing.

    Cons

    Upper management was not supportive. Very good at delivering "lip service" but did not listen to the issues presented to them. Understaffing properties in order to squeeze every possible penny out for profit and disregarding customer service caused a high employee turnover as well as resident turnover.

    Advice to ManagementAdvice

    This would be a waste of time.........

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 2 people found this helpful

    Leasing Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leasing Consultant in New York, NY
    Current Employee - Leasing Consultant in New York, NY

    I have been working at Equity Residential full-time (more than a year)

    Pros

    good benefits including employer contribution for 401K.

    Cons

    Commission structure SUCKS!
    Pay very low

    Advice to ManagementAdvice

    Pay more to your Leasing Consultants. We work hard to close the lease and you want to keep commissions because of your STRUCTURE! Shame of you. Let's "hold" your pay and see if you would like it.

    Doesn't Recommend
    Negative Outlook
  8. 1 person found this helpful

    Unrealistic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service and Sales Representative in Los Angeles, CA
    Current Employee - Customer Service and Sales Representative in Los Angeles, CA

    I have been working at Equity Residential full-time (more than 3 years)

    Pros

    Benefits are good and apartments are of a decent standard.

    Cons

    Management are a "click." expected to work in excess of documented hours "off the clock."

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful

    My experience with Equity was unfortunately not the best.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Leasing Consultant in Palo Alto, CA
    Former Employee - Leasing Consultant in Palo Alto, CA

    I worked at Equity Residential full-time (more than 3 years)

    Pros

    They have a lot of activities for employees to participate and get involved with the community.

    Cons

    They don't care too much about employees, you can get fired in a second. I didn't get fired, but I saw many come and go. You can work really hard for a raise or a promotion, but if you are not liked by upper management then forget about it.

    Advice to ManagementAdvice

    Start taking a closer look at people's hard work and not at who brings you coffee every morning.

    Doesn't Recommend
    No opinion of CEO
  10. 4 people found this helpful

    Revenue Driven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equity Residential full-time (less than a year)

    Pros

    Pay and benefits are decent

    Cons

    Micro management, no concern for taking care of customers, only focused on bottom line

    Advice to ManagementAdvice

    Let the on site teams run their properties. Trust your employees to do their jobs.

    Doesn't Recommend
  11. 1 person found this helpful

    Property Manager and Regional Manager not Fair to staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Support Assistant in Alexandria, VA
    Current Employee - Customer Support Assistant in Alexandria, VA

    I have been working at Equity Residential full-time (more than a year)

    Pros

    I like working with my team.

    Cons

    I did not know that Property Managers, Community Administrator, Leasing Agents get Commission and Renewals ONLY. I thought it was ONLY Leasing Agents and Managers get a couple.Wonder if our Operational Manager knows about this...........

    Advice to ManagementAdvice

    Please treat your staff fair and equal.

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