Equity Residential

  www.equityapartments.com
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Equity Residential Reviews

Updated Apr 25, 2014
All Employees Current Employees Only

2.8 115 reviews

50% Approve of the CEO

Equity Residential President, CEO, and Trustee David J. Neithercut

David J. Neithercut

(78 ratings)

49% of employees recommend this company to a friend

Review Highlights

Pros
  • decent compensation and benefits package(in 8 reviews)

  • Good benefits and a nice corporate structure with healthy and energetic management(in 7 reviews)


Cons
  • Some of the local upper management were so far removed from reality(in 16 reviews)

  • Consistently lectured on customer service is important and training for(in 10 reviews)

20 Employee Reviews Back to all reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    My experience with Equity was unfortunately not the best.

    Leasing Consultant (Former Employee) Palo Alto, CA

    ProsThey have a lot of activities for employees to participate and get involved with the community.

    ConsThey don't care too much about employees, you can get fired in a second. I didn't get fired, but I saw many come and go. You can work really hard for a raise or a promotion, but if you are not liked by upper management then forget about it.

    Advice to Senior ManagementStart taking a closer look at people's hard work and not at who brings you coffee every morning.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits

    3 people found this helpful  

    Revenue Driven

    Anonymous Employee (Former Employee)

    ProsPay and benefits are decent

    ConsMicro management, no concern for taking care of customers, only focused on bottom line

    Advice to Senior ManagementLet the on site teams run their properties. Trust your employees to do their jobs.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Property Manager and Regional Manager not Fair to staff

    Customer Support Assistant (Current Employee) Alexandria, VA

    ProsI like working with my team.

    ConsI did not know that Property Managers, Community Administrator, Leasing Agents get Commission and Renewals ONLY. I thought it was ONLY Leasing Agents and Managers get a couple.Wonder if our Operational Manager knows about this...........

    Advice to Senior ManagementPlease treat your staff fair and equal.

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    4 people found this helpful  

    Ridiculous

    Anonymous Employee (Former Employee)

    Prossome of the leasing agents make such good money and they do have benefits. Also, you get a percentage off of the apartments to live at

    ConsSome of the managers are extremely immature and is super corrupt. The company says they would like to take care of their employees but that is not the case.

    Advice to Senior ManagementFire the managers that are horrible instead of the employees. They are backstabbing.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Assistant manager on the property of hell

    Assistant Property Manager (Former Employee) Atlanta, GA

    ProsThe training was very on point. A lot of requirements

    Consno work life balance,all money driven

    Advice to Senior ManagementFollow the culture....

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    They Really Need To Watch Who They're Highering & Promoting For Management Or Leadership Material

    Residential Concierge (Current Employee) Washington, DC

    ProsI love the atmosphere of the beauty of my building and the bond that you develop with your residents. They really make you feel like you are making a difference in their dailly life.

    ConsThere is a lot of childish behavior being displayed amongst management and their inner clicks! If your not clicked in - you better tread very lightly, because they will turn on you fast. When coming into the company you negotiate a decent pay rate, but it's hard to get a decent raise on your quarterly review if your'e not a favorite. And same thing goes for the bonuses. This place is just like high school and the property manager is like the big kid on campus; with a group of minions watching their backs and causing havoc whenever they feel it's promitable!

    Advice to Senior ManagementThey need to focus on how to listen and be fair to all employees; instead of being so bias! It's the little people as they may call us, that do the ground work to make you big people seem awesome; but you all get the recognition! One day this company will wake up, hopefully it won't be too late!

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    4 people found this helpful  

    Culture has changed

    Property Manager (Current Employee) Los Angeles, CA

    ProsNo experience necessary to start in the field. A well established method and procedure. Great tools and resources to complete job.

    ConsConstantly defending performance to upper management. Customer service is just lip service.

    Advice to Senior ManagementValue your employees and residents more than your metrics.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    4 people found this helpful  

    Not what it once was...

    Property Manager (Current Employee) San Diego, CA

    ProsVery dedicated, loyal on site employees that take pride in their jobs.

    ConsFocus on efficiency and reducing payroll, has caused them to loose focus on customer service, training,recognition and the overall company culture has been lost. What makes this company successful are the worker bees at the properties. Upper management is nothing short of a good old boy network and popularity contest with no basis in performance or results.

    Advice to Senior ManagementYou've lost touch with the real world of working on site... including workload and the ability to deliver prompt customer service, employee training, recognition, morale and motivation. Stop rewarding yes "men and women" and forcing employees to become puppets. This approach is not improving the customer experience, the bottom line, or most importantly, the stock price.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    4 people found this helpful  

    Overworked & Underpaid

    Leasing Consultant (Current Employee) Foster City, CA

    ProsStaff is nice and they're nice to you as long as you do your job.

    ConsCompany has removed many positions from the properties including Assistant Managers and Customer Service Reps leaving more Administrative work on Leasing Consultants.

    Advice to Senior ManagementStop raising employee rents at your property. You treat your employees like every other tenant and raise their rent the same amount. How can we afford to live where we work when raises don't even come close to be able to afford the rent increase.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Management Needs to be more proactive

    Leasing Consultant (Current Employee) San Diego, CA

    ProsGood Salary, Nice Competitive Environment!
    New Hire Orientation is great! Provides great info on our benefits! Also a great chance to meet upper management.

    ConsManagement often neglects to give you important information. Management is often not engaged with what is actually going on at the property (spending a couple of hours at the property does not give you an adequate idea of what is going on. Spend a week there and see what is really going on.) There should be more accountability for the actions of Property/General/Regional Managers as well as the HR department. There are a lot of nitty-gritty details and procedures that often get overlooked due to lack of training. The company as a whole needs more training (especially for rules and regulations in regard to files, roommate relinquishment/replacement, insurance, check posting/returned checks). These were only a few of the many things that adequate training is not provided for.

    Advice to Senior ManagementManagement needs to focus less on conversion ratios and more on the number of leases acquired by a leasing consultant as well as occupancy levels. If we spend less time on making sure our ratios are good and more time on attracting customers and really giving them undivided attention, then there is a better chance we will close the deal.

    The biggest piece of advice is to focus less on MRI and more on the customer.

    No, I would not recommend this company to a friend

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