Ericsson-Worldwide
3.6 of 5 1,659 reviews
www.ericsson.com Stockholm, Sweden 5000+ Employees

Ericsson-Worldwide Reviews

Updated Jul 6, 2014
All Employees Current Employees Only

3.6 1,658 reviews

                             

87% Approve of the CEO

Ericsson-Worldwide CEO Hans Vestberg

Hans Vestberg

(919 ratings)

77% of employees recommend this company to a friend
160 Employee Reviews Back to all reviews
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    Poor Company Politics/Poor Management

    Anonymous Employee (Current Employee)
    Plano, TX

    ProsGood benefits, if you know where to look for them, great professional development opportunities and decent pay.

    ConsWith the size of the company and the constant reorgs that take place, management poor/weak, there are so many changes that even management does not know what to do or how to prioritize; high churn and layoffs, too many members of management maintain that a process or system belongs to someone else instead of confirming; employees are left in limbo many times regarding roles and responsibilities and contractors are often treated with more respect than employees even in cases where they are not properly performing.

    Advice to Senior ManagementLearn to communicate with your team no matter where they are. Understand what they are doing and work with them on goals, if there are issues, don't ignore them until it becomes an HR issue and if it is related to a tool, don't assume your global view aligns with the process, take the time to learn it even at a high level so you can understand what specific teams are doing and what the impact is.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    RAN Services

    Senior Ran Engineer (Former Employee)

    ProsTraining, exposure to new technologies, knowledge.

    ConsNo work life balance, annual objectives are subjective and up to the interpretation to 1st level managers hence biased raises and promotions.

    Lack of diversity and professionalism within the RAN organization. Lots of corporate cronyism.

    Poor talent retention.

    Advice to Senior ManagementManagement is the problem particularly top management (directors and above). there is a great pool of talent (individual contributors) that is not utilized to its fullest capacity due to corporate bureaucracy.

    RAN services organization is due for some serious clean up so its potential is realized.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Ericsson-Worldwide Employer Branding and Social Media Specialist responded to this review Jun 18, 2014 EditDelete
    Thank you for taking time to leave a review. We appreciate your positive feedback around training and new technologies. We will also share your advice with our team. This information is always ... More
    • Culture & Values
           
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    • Senior Management
           
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    • Disapproves of CEO

     

    Don't get too comfortable ...

    Project Manager (Former Employee)

    ProsHealth insurance premium paid for the entire family

    Cons- Below market rate pay. The pay is OK, but below what you can make elsewhere. The paid health insurance premium helps, but it's still a little on the low side.

    - There is no work/life balance. The workload is massive, which prevents you from taking time off. Or you can just work while you're on vacation. You can sell back one week of your vacation, but most people still have some that goes unused. (This is a double edge sword, because you also don't have enough time to look for another job.)

    - There is little career opportunity. Unless you are willing to move overseas, you won't really move very far up the ladder.

    - Don't get too comfortable. Sometimes a company must reduce their workforce to stay healthy. I think most company executives truly regret the turmoil that this creates on the people that pour their lives into their jobs, and would truly do something else if it was possible.

    Ericsson, on the other hand uses layoffs every year to create employee turnover. They have a layoff every March, and it is known as the "refresh." Any employee that has been there for more than a year know that if you survive March, you're probably pretty safe for another year. There seems to be no rhyme or reason of who is chosen to be "refreshed," as every year people are laid off and their peers are wondering why.

    This policy highly immoral (in my opinion), because it takes good hard working people and just discards them in the trash bin. I'm sure that once the job market swings back the other way (to the employee side) this won't be tolerated, but until then Ericsson will be able to get by with this despicable practice.

    Advice to Senior ManagementPull your heads out. That employee survey you do is a joke. If you really want to know what people think about your company, do it in April (right after the refresh) instead of the fourth quarter (when everybody is too busy to give you honest feedback).

    No, I would not recommend this company to a friend

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    Ericsson-Worldwide Global Talent Acquisition responded to this review Jun 22, 2014 EditDelete
    Thank you for your review. We are sorry to hear that you found certain areas of our organization that you didn't like, but we can ensure you that we are doing our best to put our employees first and ... More
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    • Culture & Values
           
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    3 people found this helpful  

    You will get laid off eventually

    Order Fulfillment Specialist (Former Employee)
    Plano, TX

    ProsThey look for smart nice people. They have the best technology money can buy.

    ConsYou will get laid off eventually. No matter your education, skill or IQ level they will "let you go" in order to hire someone cheaper and less skilled. To avoid being laid off you must become friends with upper management and you may be immune from layoffs. If you want to succeed in this company you must be friendly, an extrovert, have very good communication/presentation skills, handle office politics - no matter your job title. That being said if you like talking you will do fine.

    Advice to Senior ManagementKeep talented people

    Yes, I would recommend this company to a friend

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    Often disorganized; poor work-life balance

    Project Support (Former Employee)
    Plano, TX

    ProsGood salary and great benefits

    ConsFor the role I had: long hours, regularly required to work nights and weekends in addition to office hours, impossible to take paid time off without working, poor work-life balance

    Advice to Senior ManagementSome groups had more than enough people supporting the business, others severely lacked sufficient resources but with little to no action taken by management to address employee workload imbalance.

    No, I would not recommend this company to a friend

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    Ericsson-Worldwide Employer Branding and Social Media Specialist responded to this review Jun 13, 2014 EditDelete
    Thank you for taking time to write a review. We appreciate your constructive feedback. We're striving to be a top employer in ICT and this information is valuable to our team.
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    1 person found this helpful  

    Senior RF Engineer

    Senior Engineer (Former Employee)
    Grand Rapids, MI

    ProsGreat pay, co-workers, and benefits.

    ConsTreatment by management and vendors as if you are a non-caring machine, your only purpose is to create billable product. Direction and time constraints by senior management is that you are not able to care about the end product, or your customer's customer. The happiest employees are the ones that are there for the money, not the ones who find satisfaction in quality work.

    Advice to Senior ManagementStop off-shoring so much work. Work together with your customers to deliver a great product, care, don't just limit yourselves to what you can bill for and what is on the contact (statement of work).

    No, I would not recommend this company to a friend

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    Ericsson-Worldwide Employer Branding and Social Media Specialist responded to this review Jun 13, 2014 EditDelete
    Thank you for taking time to write a review. We appreciate your feedback.
    • Culture & Values
           
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    • Approves of CEO

     

    Fine global company, cold hearted US management

    Anonymous Employee (Former Employee)

    ProsBenefits and employee services are high end with low or no employee fees
    Strong internal e-training platform for advancing skills and competence
    Many opportunities for lateral moves and promotion
    Business casual office environment and nice facilities
    Flexible hours as long as you get your time and are available electronically
    Highly capable employee base make working with peers a joy

    ConsCapricious executive management in US will keep you guessing in all the worst ways
    Senior managers who do not know their own organizational process/tools, or whom does what and why
    Managerial effectiveness is perceived as barking loudly and flogging staff.
    Friday night ‘fire drills’ frequently span into the weekend
    Reliance on layoffs to balance resource costs to finances several times a year, rather than solid resource management
    Reliance on a huge number of contractors even in critical positions. Enforced Contractor expirations guarantee turnover with little hand off and little ramp up of new resources.
    HQ centric. If you are not in Plano Texas then very few opportunities for career advancement exist.
    Direct line managers have a full time job and line manage in their spare time. They have no motivation to spend time on quality professional development plans or performance reviews for their employees.

    Advice to Senior ManagementThink before you demand. Plan before you act.
    Enforce processes and utilize tools before you resort to managing by fiat, Excel and email.
    Recognize weekends are not work time except when true urgent needs arise. Set the example yourself by unplugging.
    Find a way to re-balance resources in favor of full time employees

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Ericsson-Worldwide Employer Branding and Social Media Specialist responded to this review Jun 13, 2014 EditDelete
    Thank you for your review. We appreciate you taking time to share your thoughts and feedback.
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    1 person found this helpful  

    Poor Career Opportunities

    Anonymous Employee (Current Employee)
    Plano, TX

    ProsFlexible working hours. Good opportunities to learn new technologies.

    ConsWork culture in US region is not good, people are not friendly. Difficult to move or change job within US region. Company does not see its employees as key assets.

    Advice to Senior ManagementProvide more opportunities and job satisfaction to employees.

    No, I would not recommend this company to a friend

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    Ericsson-Worldwide Employer Branding and Social Media Specialist responded to this review Jun 12, 2014 EditDelete
    Thank you for taking time to write a review. We appreciate your positive feedback and also your recommendations on how we can improve. This information is valuable to our team in our effort to be a ... More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    1 person found this helpful  

    NOT a fun place to work if your supporting Sprint networks.

    Senior Field Service Technician (Former Employee)

    ProsPay is fairly good and being a European company, the time off is very good too.

    ConsCons... Everything else! Groups are quickly shrinking and laying people off
    (or worse) forcing people to take positions they hate.

    Advice to Senior ManagementStay away.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    All of the key talent in San Jose seem to be leaving the company

    Anonymous Employee (Current Employee)

    ProsPeople are generally very personable, approachable, etc.

    ConsDespite its best efforts to incorporate some of the valley into its DNA, this is NOT a silicon valley company. Highly bureaucratic, people get placed in roles based on who they know as opposed to ability, dozens of Swedes have taken temporary assignments in key positions (so much for incorporating silicon valley ways of working), nobody is willing to take risks for fear of retribution if things don't go as planned, etc.

    Advice to Senior ManagementYour best people are demoralized due to having no real authority, they only stay because of the benefits and bonus program, but even those things are losing their enticement.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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