Ericsson-Worldwide

www.ericsson.com

Ericsson-Worldwide Reviews

Updated January 29, 2015
Updated January 29, 2015
2,276 Reviews
3.6
2,276 Reviews
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Ericsson-Worldwide CEO Hans Vestberg
Hans Vestberg
1,175 Ratings

Review Highlights

Pros
  • Development is team-centric and work-life balance is taken seriously by management (in 195 reviews)

  • Largest ICT company with good employee friendly work environment (in 146 reviews)


Cons
  • Work-Life Balance is not so satisfied as I have to work on fields 1 (in 67 reviews)

  • Poor initial planning leads to many changes in decision making and major inefficiencies (in 45 reviews)

More Highlights

616 Employee Reviews Back to all reviews

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  1.  

    Boring Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RF Engineer Intern
    Former Employee - RF Engineer Intern

    I worked at Ericsson-Worldwide as an intern (less than a year)

    Pros

    Learned a lot in network training

    Cons

    There was no valuable engineering work - simply data analysis in excel.

    Advice to ManagementAdvice

    Be more clear what job entails.

    Doesn't Recommend
    Neutral Outlook
  2.  

    Home Shore Team-Dispatch Specialist I

    Current Employee - Dispatch Specialist I- WFH in North Atlanta, GA
    Current Employee - Dispatch Specialist I- WFH in North Atlanta, GA

    I have been working at Ericsson-Worldwide

    Pros

    You get to stay in your pj's while assigning work order tickets.
    You don't have to keep burning gas trying to get to the office then, back home.
    If you're a rural area dispatcher, you don't have to take incoming calls.

    Cons

    Part time, working less than 30 hours a week.
    No benefits.
    Pay seriously sucks, especially since are responsible for much of the same tasks as the full time dispatchers, and the company isn't paying for health benefits. Most other large companies pay WFH employees better since they don't have to worry about the expense of providing health care coverage and office space.

    Advice to ManagementAdvice

    Increase the pay to be able to retain the Home Shore Team.

  3.  

    Good company, lots of opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in New York, NY
    Current Employee - Management in New York, NY

    I have been working at Ericsson-Worldwide full-time (more than 3 years)

    Pros

    A lot of opportunities for different assignments.
    Wide availability of worldwide postings.

    Cons

    Large company, very process intensive.
    A lot of travel usually required.

    Advice to ManagementAdvice

    Learn to make the most of acquisitions. Ericsson doesn't seem to want to learn new or streamlined ways to do things.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    started out ok but dead end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ericsson-Worldwide

    Pros

    work life balance was good

    Cons

    no growth opportunity again dead end

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Great Company to Work with the grass looking better on the other side at times.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Engineer II in Tampa, FL
    Current Employee - Field Engineer II in Tampa, FL

    I have been working at Ericsson-Worldwide full-time (more than 3 years)

    Pros

    Great Benefits, Leadership has improved over the last 2 years,

    Cons

    Still relies heavily on outsourced engineers from other countries for several reasons and hinders overall team cohesiveness. Pay is typically below the national average. Ability to break out of area is difficult i.e. from field to supervisor in house as these positions don't tend to move much

    Advice to ManagementAdvice

    Push Carriers to not rely heavily on outsourced workers and implement better QA to relieve field of apparent issues generated by remote groups without any oversight.

    Recommends
    Neutral Outlook
  7.  

    Little India of Texas!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ericsson-Worldwide

    Pros

    Nice corporate working environment. Good salaries. Challenging projects.

    Cons

    Indian engineering manager clearly in favor of Indian employees only. Would work away anyone else first (except if their skills sets were completely unique) when it comes to lay-off time. Lots of company politics. Job security very low and very project dependent.

  8.  

    Good Company, not heaven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ericsson-Worldwide

    Pros

    Great ambient
    Helpful and collaborative employees in general
    Good balance between professional and personal live
    Good flexibility (remote working, flexible time, etc)
    Lot of different areas
    Promote Innivation

    Cons

    A clear career path, with objectives, checklist and resources is not clearly defined. Difficult to evolve and too static. No rotation opportunities unless you have a management position
    Conditions vary a lot depending the site of Ericsson you are working on
    Ways of working should be more global. Sometimes it looks like different Ericsson sites are different companies.
    In the late years too focused on cutting costs by reducing employee's benefits or freezing salaries

    Advice to ManagementAdvice

    Provide a clearer career path for each individual
    Help on personal/professional development
    Encourage to internal rotations inside the same department and outside
    Ways of working should be more global. Sometimes it looks like different Ericsson sites are different companies.

    Recommends
    Neutral Outlook
  9.  

    Pretty good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Electrical Engineer in Plano, TX
    Current Employee - Electrical Engineer in Plano, TX

    I have been working at Ericsson-Worldwide full-time (more than 3 years)

    Pros

    Great opportunities to learn about telecommunications architecture

    Cons

    Work hours are excessive and such specific work is not always transferable to other industries

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Great company, but PMO is going downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Project Manager in Plano, TX
    Current Employee - Customer Project Manager in Plano, TX

    I have been working at Ericsson-Worldwide full-time (more than 5 years)

    Pros

    Ericsson has one of the best benefit packages compared to any industry. The company does a good job in establishing a multi-year vision, but keep in mind that the vision is for the company, not for the employees. The people working in Ericsson (US and Sweden) in the internal organizations are some of the best!

    Cons

    The customer units (aka sales teams) are some of the worst I have dealt with in 20+ years in the telecom industry. They do not care to follow any process which makes operations' job very difficult. The project management office leadership wants PM's to be strong, but Ericsson's own processes and the fact that the customer units are at the top of the decision tree force the PM into a conflicting and weaker position. Ericsson C-level management in the US are pushing PM's and operations into more of a sales-oriented mindset, though this conflicts with global processes and the customer units won't loosen their grip on the customer relationships.

    Advice to ManagementAdvice

    After seven years in the PMO, Ericsson US should take a hard look at how they want to be changing their process and do a better job of enabling employees to enact those changes. The sales teams still reign supreme when it comes to "running the business," and this does not work with trying to create operational efficiencies or trying to shift the whole organization to be more consultative toward customers.

    Recommends
    Negative Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Not bad.... even if you're not a Swede. Just don't expect to be promoted above them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Director in Atlanta, GA
    Current Employee - Sales Director in Atlanta, GA

    I have been working at Ericsson-Worldwide full-time (more than 5 years)

    Pros

    -Autonomy to do your work most of the time.
    -travel if in the right areas

    Cons

    very bureaucratic and secretive.... like many large companies I suppose.
    The US was the worst out of the other 2 countries I worked in.

    Advice to ManagementAdvice

    Little more real transparency would go a long way.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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