Esri Reviews

Updated July 8, 2015
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Esri President Jack Dangermond
Jack Dangermond
32 Ratings

Pros
  • Provides a great work life balance (in 15 reviews)

  • great benefits --- essentially free healthcare (in 17 reviews)

Cons
  • No career path and no support from HR to find one (in 18 reviews)

  • very limited personal career growth (in 13 reviews)

More Pros and Cons

36 Employee Reviews

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  1. Helpful (10)

    Don't be fooled and desperate...company culture is chaotic!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Esri full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pretty campus with lots of trees, landscaping, lawns, and ponds with expensive fish in the desert! Not drought resistant and trees and branches fall on your car during high winds and storms. Public park next door with lots of homeless and transients hanging out BBQing. Paid holidays, sick time, no stocks, hourly pay only, and no overtime pay. Ok cafe and 1 Thai restaurant walking distance. One annual free Christmas breakfast. Use to be a simple decent small place to work for but times have changed drastically.

    Cons

    Hardworking people given more work, but there's no incentive. Lazy people just coast by and given less work. Is this ethical? If you accept the old school network culture, low pay, no daycare, no training or career growth opportunities and do the same position forever this is the ultimate place to end your career and retire here. If you want a better lifestyle and career path, turn around and walk away if you can. Lots of finger pointing down the pipeline when things fail due to lack of plans, responsibility, and ownership. Team communication is bad among management teams causing a breakdown in processes. Lots of politics. If you point out problematic processes to improve you have no back up, everyone turns away and ignores and you're on your own and told to keep quiet. Stop the outsourcing and keep the expertise in house to reduce the mistakes wasted time and money.

    Advice to Management

    Review your management process and allow new non Esri people to restructure the company. Change is good. Adapt new programs for employee retention and reward systems. Investing into your employees will return great benefits $$$. Give management funds for team building programs to increase a healthy professional productivity and raise morale. Stop the unwritten rules and policies excuse among departments, this confuses new employees.


  2. Helpful (8)

    Behind the times...not very innovative.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Esri full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    You will feel smart due to the lack of technologies being used. Quiet old town. Free parking with cafe on site and post office nearby. New buildings and renovations, but can do without. Lack of mgmt. ownership with weird slow processes in place, if you go with the flow you won't get frustrated. Paid by the hour.

    Cons

    Too much micro-management, very low raises if any, no stocks, small benefits, management doesn't care how hard employees work, mgmt are not true managers and promoted through "old school boys" network. Hardly any minorities in management, especially women. No reward system for employees. Promotions seem to be based on length of time, not skill set. Network systems are so slow and outdated. If you work more than 10 hours, they ask you not to work that long, but they give more work with the same deadlines and resources....go figure, not possible.

    Advice to Management

    Empower your employees and reward them with better pay and benefits, not your management. Employees are working hard with tighter deadlines, more products, and less people. So or later people will be or are already burnt out and you will lose talented people.

    Esri Response

    Jul 2, 2015 – Human Resources

    It concerns us that in the short amount of time you’ve been employed here, you’re having these frustrations. To address a few of your comments … employees and dependents receive full health benefits ... More


  3. Helpful (16)

    Run from this company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Programmer in Redlands, CA
    Current Employee - Software Development Programmer in Redlands, CA

    I have been working at Esri full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    If your definition of innovation is based on ideas from 10 years ago, this company is for you. Or you have zero expectations for career advancement then Esri is the right place. Or you just want to be treated like cattle, you've found your perfect job.

    Cons

    The emperor has no clothes sums up Esri. This company is so bloated with mediocre employees, it's almost hard to fathom for anyone who doesn't work here. Esri's software is beyond outdated and the founder is in some sort of denial that hurts the brain to hear the word "visionary" used to describe him. Esri has created an office park that they referred to as: "the campus". But unlike a real campus there are no new ideas happening here. In fact, there is no incentive to improve. No bonus, no rewards, no recognition for a job well done. There isn't even a free t-shirt given when you join, (you can buy one for $25 but first you have to share a room at the company conference if your manager approves you working at it). There is no joy working at Esri and once you get it, no other company wants anything to do with you.

    Advice to Management

    Management? The so called directors are just following direct orders from the founder. Do you honestly think these guys, (yes, they're all guys) could get a management job anywhere else? (if you answer yes... I've got some ArcGIS products to sell you!)


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  5. Helpful (13)

    Typical corporate scheme, sad people abundant, and Redlands is located in the middle of the desert.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management
    Former Employee - Management

    I worked at Esri

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The best thing that Esri did for me was teach me what I don't want to do with the rest of my life. So thank you Esri! Best of luck to you all in the dry desert! I always thought it was funny that Google Maps colored the rivers blue where they trailed through Redlands on the map, because those rivers definitely don't have any water. The Esri "campus" has an abundant assortment of vegetation to keep you shaded, but of course the offset is an unnecessary hydrological burden on the local water supply. So much for being an environmental company. Also at Esri, you'll have the joy of being surrounded by many other transplants just like yourself, most of whom left their extended families thousands of miles behind to develop this so-called business career. Esri is grateful. Esri will fly you to all sorts of conferences, so that you can convince people that they, too, need GIS, even if you convince them to buy things that they clearly don't need or understand. If they have a checkbook and a pen, then you have a reason to talk with them. Esri sells to just about anybody and works with distributors all over the planet to sell its software. You will definitely sharpen your corporate skills at this company, but keep in mind that Pink Floyd wrote a marvelous song called "Dogs" just to clarify the truth behind corporate lifestyle. But you do get a decent benefits package; although you're not vested (meaning, able to keep your company matched 401K contribution) until you've worked at Esri for 6 years. That said, if you can boost the customer base and generate revenue, then you will have a bright future here. Don't expect a promotion, but expect that the company will keep you. But will you keep it? Redlands has about 60,000 people; it's a cute town. If you live in town, you will have a very short commute. Many people can walk to work in less than 20 minutes. Wear a hat and sunscreen.

    Cons

    Esri takes the "E" out of Environmental. Or both E's. This is a software company that hides behind it's name and pretty maps. The company will let you work yourself to the bone if you let it. 60+ hour work weeks were totally possible, depending on the tempo. Don't believe in the fantasy that Esri is the 'cream of the crop' in GIS. It often times doesn't seem like a GIS company; they could be selling beachballs or plastic forks. Much of their focus is an online version of GIS that can be manipulated by users that don't even know anything about GIS. If you think that non-cartographers should be making maps that influence policy and decision making, then you fit the Esri business model. If you're looking to use GIS skills, then you should look elsewhere. Very few people in this company need to be skilled in GIS. Your true skills will help you get a job here, but those skills along with your deeper passion for GIS will likely perish. But as I said, you're job here is to create customers, retain customers, and pretend that ESRI and GIS are synonyms. It's fantasy land for people who want to live a fantasy. That's applicable to the broader context of southern California, btw. The general population density of southern California is ridiculous; expect to experience a lot of competitive inconvenience based solely on the fact that more than 20 million people live in southern California. The landscape is better suited for lizards than for mammals, but because of abusive water rights the people are able to thrive. Let's see if that lasts during the 21st century. I only bring this up, because numerous locals took the time to tell me that growing up in a place like Redlands is the only way that you could ever think of a place like the greater Los Angeles area as normal. in order for Redlands to ever seem normal. These are all relevant parts of the job experience, right? Partying reigns supreme in southern California, but maybe that's what you're looking for. Not only is alcohol legal at just about every store in California, it's practically mandatory. You'll definitely learn your demons in southern California. Think twice before you cash in a different opportunity to come here, unless you're working a contract job in Afghanistan. It's better than that.

    Advice to Management

    Go back to your families.


  6. Helpful (10)

    Going in the wrong direction.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Programmer in Redlands, CA
    Current Employee - Software Development Programmer in Redlands, CA

    I have been working at Esri full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good benefits - medical, dental and vision. Decent 401K and paid holidays. There are still good, passionate people who want to make a difference working here. Paid by the hour, so if you work more, you get paid more. Most staff have individual offices which is nice. There is a great mix of cultures, folks from different countries.

    Cons

    Senior management has lost its way. CEO has lost touch with the staff especially software development. Software is lagging. People are afraid to confront the head of software development. Unable to bring in new creative programmers. Recently they demolished marketing. No one knows why. Lack of clear strategy and vision. Raises are small and even those who don’t work hard get raises. Difficult to move up unless you are part of the “boys club” Not great vacation benefits.

    Advice to Management

    Do what is best for the clients and staff not yourselves. Build and open environment in software so staff can contribute in a healthy way. Hire a strong HR team to support staff.


  7. Helpful (10)

    Good Benefits, company lacks leadership and direction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Engineer in Redlands, CA
    Current Employee - Product Engineer in Redlands, CA

    I have been working at Esri full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits are phenomenal. Free medical, dental, vision for you and all dependents. PPO plan. Cafeteria is one of the best corporate cafeteria's I've seen. Corporate library is well stocked, campus is beautiful. Good if you need a paycheck with minimal effort and lots of free-time.

    Cons

    Corporate leadership is rapidly losing understanding of market changes and new technology challenges. Company paths with no risk and gets what they risked. Work force is not up to date with cutting edge technologies and gap is slowly growing. Workforce is not up to date with current technologies. Software development group in chaos - too few developers to meet customers changing needs. Ratio of women to men is high for a tech company, but ratio of women to men in management is nearly zero.

    Advice to Management

    None. They don't listen to outside advice.


  8. Helpful (8)

    Stay as far away as you can

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager/Consultant in Redlands, CA
    Former Employee - Project Manager/Consultant in Redlands, CA

    I worked at Esri full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Most people working here don't care, so if you have any motivation you can feel like you are getting things done. However, everything else about the company is so toxic that this benefit nets out to a zero or a negative.

    Cons

    Salary is well below industry and local area standards Raises are practically non-existent, and if you do get them they are often barely at the rate of inflation There is absolutely no path for advancement—you will rot in the job into which you were hired There is no employee development: yearly reviews and development plans are systematically ignored; training is practically non-existent, both internally and externally; there is practically no funding to participate in conferences or professional development events Management is both incompetent and abusive Campus atmosphere is stifling; it's a well-manicured cube-farm, but that doesn't make it any less of a cube-farm I could go on and on

    Advice to Management

    Jack please wake up and make your company better.


  9. Helpful (8)

    Don't let the interview fool you

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Developer in Redlands, CA
    Current Employee - Product Developer in Redlands, CA

    I have been working at Esri full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    - Library - Redlands can be cheap - Ok winter months - Good place to work if you can't find a job anywhere else

    Cons

    - Politics will determine your growth in the company and not your work ethic - No career path - Management is clueless on everything - Pay is VERY low for a software company

    Advice to Management

    Hire management with experience in software


  10. Helpful (11)

    A monstrous place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Esri full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good gym, free health insurance

    Cons

    Sick, fear-based culture, detached CEO, entitled and ruthless managers, no incentive to do good work

    Advice to Management

    Quit. Let the people you've crushed for years take over and move the company forward.


  11. Helpful (9)

    Overall assessment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Esri full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Paid health insurance and some friendly co-workers although they take awhile to get to know.

    Cons

    Disjointed, controlling and uninspiring management. Pay way below standard given the pressure and expectations. Not much in the way of backslapping with this organization. Intimidation seems to be the management style to extract what they perceive is acceptable performance.

    Advice to Management

    Try listening to people. Try exuding some authentic enthusiasm. Stop burdening people with an obsessive compulsion to babysit a CRM tool.



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