Esri Reviews

Updated March 25, 2015
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Esri President Jack Dangermond
Jack Dangermond
39 Ratings

Pros
  • Provides a great work life balance (in 15 reviews)

  • great benefits --- essentially free healthcare (in 17 reviews)

Cons
  • No career path and no support from HR to find one (in 18 reviews)

  • very limited personal career growth (in 13 reviews)

More Pros and Cons

60 Employee Reviews

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  1. Helpful (8)

    Good people and company culture. Little autonomy or career advancement.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Esri full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great benefits, beautiful campus, friendly people and nice company culture. Company is also very stable.

    Cons

    Corporate is way too involved in the day to day operations of the organization. They should trust management to make key decisions. Everyone is expendable; even if you put your all into what you do, it really doesn't matter.

    Advice to Management

    Let Esri evolve into the global leader it should be. By letting go of some of the control, it will allow for innovative leaders to come in and take the helm.


  2. Helpful (18)

    Things are going downhill fast.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Esri full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The company has a great mission; conservation, saving the planet, you get the drift. The work is interesting, if you're into GIS, geography, maps, spatial analysis, etc. Most customers are great to work with, although selling into new markets can be a challenge with the people/organization has no previous exposure to geospatial technology.

    Cons

    There are VERY few career advancement career growth opportunities. Raises are not tied to personal or company performance. Expect a 0-4% raise, if you're lucky. Management is very old school, top down, dictatorial. There's a lot of weird covert operations happening in the management ranks, at all times. Communication is terrible very secretive, contrived, controlled, choreographed. Everything you do is monitored. There is no turnover amongst the management ranks which causes severe cronyism. The company nickels and dimes it's employees with travel expenses/per diem. If you're in sales you're not allowed to expense client dinners - no matter what!

    Advice to Management

    It's time to turn over the reigns, Jack and Laura. You've done a great job so far but the writing is on the wall. Maybe go start a foundation like Bill G. and let that be your vehicle to pursue your very admirable life's work. It's time to get out of the way and let the industry advance.

    Esri Response

    Feb 25, 2015

    Thank you for taking time to leave feedback. As you mentioned, we are very proud of the work we do. As we continue to grow, we are recognizing areas that need to be strengthened. An important goal ... More


  3. Helpful (11)

    Management from the very top (Jack & Laura) could care less about thier employees.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Redlands, CA
    Former Employee - Administrative Assistant in Redlands, CA

    I worked at Esri

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Beautiful campus, stellar benefits, job security (if you want to stay).

    Cons

    Management at Esri has no problem being negative towards employees. You will rarely see accolades being handed out. They (managenent) are quick to point out negatives with very little encouragement and accolades for a job well done.
    Management from the very top down has the mind set of how much you can do for Esri, never what can Esri do to make our company a more employee friendly company.
    In the 10 years I worked for Esri I saw very little employee advancements. Hope you like whatever you were hired in to do because that is what you will be stuck in until you get tired of it and quit. I have been working for 35 years. I have never worked for a company (except for Esri) that has not advanced me to higher levels in the company. When I approached my manager in one of my reviews, what could I do to advance in the company she told me there was no advancement in the company for an admin assistant. My mindset became why work my butt off if there is no room for advancement. I saw employees obtain their MBA's and management continued to hold them back and not advance them. 90% of the time Esri will hire from the outside before they will advance a current employee. Employees are not groomed for advancement.
    Esri is not pro families. They host no functions that would include employees and thier families. They don't do any functions through the year for the employees. These are the things that help employee moral. The companies mindset is the employee should be exceedingly overjoyed just for working at Esri that the company doesn't need to do a darn thing to show appreciation to thier employee's. Top management just doesn't get that part.
    Communication does not happen at Esri. Things I needed to do my job, was like pulling teeth to get information. Esri is so "team" oriented yet communion is not there.
    So, to summarize, if you are thinking of going to work for Esri and you manage to get through thier growling interview process, go in with the mindset that Esri will only be your springboard to go out and find your dream job with a company that shows they truly care about thier employee's.

    Advice to Management

    Start doing things to show appreciation to your employees.
    Start programs that allow employee's to advance thier careers instead of keeping them stalemated.


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  5. Helpful (13)

    Great Place to End Your Career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Redlands, CA
    Current Employee - Account Manager in Redlands, CA

    I have been working at Esri full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    -Great Technology for Power Users and Business Partners
    -Great Benefits
    -Financially Stable
    -Internal Travel Agency
    -Training Opportunities (software and professional)
    -No real expectations for outstanding performance

    Cons

    -Pay is 20-40 percent below market for similar positions. Stay here too long and people wonder if you are crazy.
    -Hourly pay is abused by so many, particularly senior staff. No accountability
    -Account Managers are treated like outside sales, but there are no commissions or bonuses
    -Annual raises are around 2%.
    -Incentive to get things done quickly is not there; no sense of urgency
    -There are zero opportunities for advancement. You are pigeon holed the day you are hired.
    -Company lacks a long term business strategy and vision.
    -Most senior leaders came from government and lack the business knowledge (not responsible for profit/loss) to grow the company. Serious leadership issues.

    Advice to Management

    -Transition to a salary based pay structure.
    -Adjust pay accordingly
    -Bring in new senior talent with real world business experience that know how to build organizations
    -Look at incentive pay options, even if it means reducing company contributions. Reward those that produce.
    -Push down profit and loss to individual industry managers; make them accountable!
    -Promote those that produce/eliminate those that don't

    Esri is losing market share daily as a result of a senior management team that lacks the vision and abilities to take it to the next level. It is truly sad to watch. If Jack had a competent management team below him, he wouldn't have to make all of the decisions. And unfortunately, not all of Jack's decisions are correct, but those below him would never tell him. They are just waiting him out until they retire.


  6. Helpful (11)

    A Slammed Foot in the Door

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Redlands, CA
    Former Employee - Anonymous Employee in Redlands, CA

    I worked at Esri

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The ever-expanding campus is kept relatively environmentally friendly and natural looking. Pretty good benefits (if you are full time). World renowned GIS software company in a little rural community. A comfortable place to work if you enjoy a very structured 8-5, low growth, same-old, same-old and no challenge.

    Cons

    First, DO NOT go in as a contracted employee! Your foot in the door...no such thing! The company is perpetually listing new job positions; however, if you keep your on eye on them, they also never hire for them. Looks great on paper, but the reality is more of a silent hire freeze. The company strongly emphasizes education, which is excellent; however, they fail to recognize knowledge or common sense. This creates a very resentful work atmosphere when you have individuals who have a "degree" but know nothing about business practices, organization or basic technology supervising individuals that have extensive work experience and knowledge to offer but are continuously blown off for lack of a degree. As a contracted employee, you will be treated as inferior. Put a lot of work and thought in to projects and day to day work only to have my contract terminated after over a year. Don't expect to take a sick day, an extra long lunch (approved by management) to go to your child's award ceremony or get tied up in a traffic delay; it will be held against you as a contracted employee...even after being contracted for over a year. Executive management has their priorities backwards and the employees pay for it, but don't get paid for it....but they'll remind you that your health insurance is completely paid for...if that's all you want out of a job, this would be a great place!

    Advice to Management

    Down play the micro-management. Pay attention to the employees that are actually doing the work, not the ones that pretend to do the work. For a technology giant, the internal technology is almost embarrassing; Instead of building giant beautiful buildings, upgrade what already exists. Encourage departments with tools to improve their technology and work processes; support change.

    Esri Response

    Jan 28, 2015

    Thank you for taking the time to evaluate your experience here. As a growing technology company, we often have multiple openings for the same position. To avoid confusion to applicants, we do not ... More


  7. Helpful (6)

    Contractors Beware

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Esri

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Cafe on site, Pretty Campus, Good Benefits (if you're fulltime)

    Cons

    Terrible managment
    Politics here are more important than actually doing your job
    Contractors here are treated like they are dispensible and you are lucky if they "convert" you to full time. (Which rarely happens)
    Interview process took 3 months and it makes no sense why
    Told I was a great employee but then let go on final day of my contract

    Advice to Management

    Focus on employees that actually want to do a good job not those who play politics and do the least amount possible

    Esri Response

    Jan 15, 2015Human Resources

    We appreciate your feedback. We typically utilize contractors on a short-term basis to meet specific project timelines. Depending on business need, they are converted to regular full-time employees ... More


  8. Helpful (13)

    Doesn't make sense for software engineers to work here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Development Programmer in Redlands, CA
    Former Employee - Software Development Programmer in Redlands, CA

    I worked at Esri

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Decent benefits
    You'll never be asked to quit
    Only game in town for software

    Cons

    Zero upward growth. You will NEVER move up.
    Comically low salaries -- like 50-70% of anywhere else
    What you're hired for at Esri is your forever job. You will never learn new things or gain new responsibilities.

    Advice to Management

    Listen to young, hungry people. Stop letting the people who got you rich in the 1990s tell you how to get rich in the 2010s.


  9. Helpful (6)

    Bad Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Esri full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Lots of smart people to work with, stable work, free health insurance. Looks ok on resume if you stay in field. Again, the thing I'll remember about esri is some of the people I was privileged to work with.

    Cons

    Management is hit-or-miss, with more misses than hits. People that work here know that they can't do anything else; they know it and the company knows it and it shows. That's the price for getting a degree in geography. Even though most of the people were pretty ok, I never saw many smiling faces. Everyone always seemed sad.

    Advice to Management

    Retire


  10. Helpful (10)

    BAD Leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Architect in Redlands, CA
    Current Employee - Software Architect in Redlands, CA

    I have been working at Esri full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    The campus is alright, and so far the company is stable. This company will be going down the drain so fast once any layoff occurs because noone in their right mind would move to some garbage town in the middle of the desert away from any other career opportunities if the company weren't completely stable.

    Cons

    No growth no career advancement.
    The gym SUCKS.
    Developers are treated like scum.
    A tech company that doesn't want to be a tech company.
    Unwilling to pay industry standard salaries so can't attract top talent.
    Bad, unstable technology because tech leadership is weak.
    Hourly wages is not benefit when you limit the number of hours employees can work. Times get rough, and all the sudden employees can't even work 8 hours a day right?

    Advice to Management

    Get a clue, to be a successful tech company you have to make successful technology. To pretend like we can continue to be successful with old unstable technology is a joke. Creating your first major WPF application 5 years after WPF enters end of life is a joke. Not being forward looking and investing in innovation is a joke. Continuing to hide information from your employees about how the company is run, and the company's vision is a joke.


  11. Helpful (8)

    You would think that the global leader was better....you would be wrong.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at Esri full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    - Flexible work hours (some people don't even come to work)
    - No risk of being fired
    - Zero accountability (you can be lazy and no one cares)
    - Free Healthcare (for however long that holds up)

    Cons

    - Trying to sell like Salesforce (except without the commission or incentives)
    - Lazy people everywhere (you would think you were working at a government)
    - Career growth is about zero
    - Pay raises are 2-4% at best (make sure you get a good starting salary)

    I'm thoroughly convinced that the positive reviews are someone from Esri putting them on here. If you notice only the interns think this place is awesome. Trust me, having Esri is great on your resume, but don't come here if you're looking for advancement and career growth. There are pretty open about not commissioning their sales staff; which ultimately is perfectly fine That being said, then don't try to model your drive and processes like Salesforce. The people that work there get rewarded handsomely for their efforts.

    Advice to Management

    Find out how many of your old guard are abusing the system and clocking extra hours for time they aren't working. I bet you're losing a ton of money from time-card theft that you don't even realize.

    Jack, you're doing great. It's time to revisit most of the organization though.



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