Estée Lauder Companies Reviews

Updated July 1, 2015
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Estée Lauder Companies President, CEO, and Director Fabrizio Freda
Fabrizio Freda
20 Ratings

Pros
  • Gives employees a good quality of life in terms of work/life balance (in 27 reviews)

  • Great benefits and a good relationships company (in 16 reviews)

Cons
  • home based offices make work life balance an opportunity (in 12 reviews)

  • Upper management doesnt do anything but micromanage (in 10 reviews)

More Pros and Cons

59 Employee Reviews

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  1. Busy busy

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Estée Lauder Companies full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Great benefits, opportunity for weekend paid overtime, occasional opportunities for advancement within the company, great team to work with

    Cons

    Unpaid overtime on weekdays, potentially chaotic and stressful work environment, not many opportunities to train and learn other areas of the business


  2. Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Communication Analyst in New York, NY
    Current Employee - Global Communication Analyst in New York, NY

    I have been working at Estée Lauder Companies full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great people, benefits are okay, nice makeup preks

    Cons

    not enough growth movement, lack of communication between departments and higher management.

    Advice to Management

    Listen to those that know what they bring to the table. Look at the overall picture and not for what is in front at the moment.


  3. Helpful (4)

    Executive Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Director in New York, NY
    Current Employee - Executive Director in New York, NY

    I have been working at Estée Lauder Companies

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Discount on product, may have good hours depending on boss, brand, function

    Cons

    Many many meetings.
    People work here for their entire careers, so low awareness of industry best practice beyond product dev.
    Depending on the brand or function high politics.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Assistant Store manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Estée Lauder Companies

    Pros

    The benefits are great, you also recieve great discounts in store and with sister brands. Think of all the money you'd save during the holidays! :)

    Cons

    You're working in a mall with retail hours. Top Sales people are required to work during peak hours of operation, meaning NO WEEKENDS OFF!


  6. Helpful (1)

    Old School Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Estée Lauder Companies full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    - Beauty is an interesting and fun category to work in
    - Free products
    - Flexible working hours (highly dependent on your manager)
    - Positive work environment for women - many women in senior management

    Cons

    - Very political
    - Not a nimble work environment, takes forever to complete projects
    - Senior management not very digital savvy

    Advice to Management

    - Don't be afraid to make change
    - Improve HR and find a better process for employees to advance


  7. Helpful (6)

    Nepotism runs deep at this company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Estée Lauder Companies full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    -Good work-life balance
    -Somewhat secure
    -They're really great about family and allowing time off for personal things
    -It's a good company if you can get in at a position/level you want, if you're not focused on trajectory

    Cons

    -You really can't get promoted or move to another group unless you're related to the family or someone at the Co
    -If you do get promoted, it's luck/timing or a job that no one wants
    -People have been in the same position, on the same brand for 50 years
    -Many functions/groups are getting restructured
    -The pay is not competitive; but again.. you do get work-life balance..

    Advice to Management

    Force the "experienced" people to rotate, even if it's not preferred roles. Reward people, even if they aren't related to anyone. Allow for recognition and opportunity to your high-flyers.


  8. Helpful (3)

    The E Commerce division is going from very bad to much worse.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY

    I have been working at Estée Lauder Companies full-time (More than 5 years)

    Approves of CEO
    Approves of CEO

    Pros

    Good company benefits, a generous gratis program. Great brands, developmental learning courses.

    Cons

    Salaries on the low end of market. Employees are undervalued in this division. You work long hours and it goes unappreciated and just results in getting more added to your workload. People in more senior positions treat their direct reports horribly. Managers that don't know how to manage. Stagnant career path unless someone likes you personally has nothing to do with merit based or deliverables. Take notice of the great people leaving or that have left the division and the company. People generally leave bad managers (Senior VP's) not companies. Work life balance non-existent and going from bad to worse. Calamity seems hand.

    Advice to Management

    Part of the problem is maltreatment of direct reports. Why all the layers of management for people that can't manage people just abuse of power. Restructure and reorganize.


  9. Helpful (4)

    searching for job here? ask yourself some key questions

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Estée Lauder Companies

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    One of the best ways to secure a new job is to do your homework. Chances are you're reading this in search of insight into the culture, values and overall impressions you can glean about a company. Smart one, keep reading.
    Consider asking yourself the questions below:

    - Am I looking for opportunities to grow as I continue to learn and demonstrate my skills, experience and aptitude?
    If you are, the optimistic answer is "it depends". The realistic answer is the odds are quite stacked against you if you are looking for fast paced professional growth. While opportunities exist, see other glassdoor reviews that indicate a heavy majority of talented individuals who experienced this.

    - Do I pride myself on being moral, respectful and honest?
    Of course you are. How do you feel about standing out?

    - Am I highly motivated and capable of delivering results without micromanagement?
    Congrats. You would be fabulous anywhere, just not here.

    - Do I want to retire in the next 10-15 yrs?
    Excellent, this is one of the big pluses. While no one can guarantee any position, as long as you're fine with counting down the years until you can finally golf full-time, this your spot. Should you want to learn a ton, expand your horizons and all that great stuff before then, please re-read above.

    Cons

    The key ones are embedded above and here is another worth considering.
    Should you get to the point where you're granted the interview (read some of those reviews on here), be ready to counter the offer, should you wish to be compensated on par with your merits, education, location, field etc.

    Advice to Management

    Feedback is only useful when there's a great chance it will be utilized to make real improvements.


  10. Helpful (5)

    Poor pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Phila, PA
    Current Employee - Sales Associate in Phila, PA

    I have been working at Estée Lauder Companies

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Estee Lauder owns a variety of excellent brands. Job is a lot of fun. Meet great people. Great employee discount!

    Cons

    Poor salaries! Estee Lauder is not at all competitive in comparison to other cosmetic companies. High expectations with low salaries.

    Advice to Management

    Look into what other companies are paying and step it up! Show you appreciate the hard work and efforts of your employees.


  11. Helpful (5)

    Accountant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Accountant in Melville, NY
    Former Employee - Staff Accountant in Melville, NY

    I worked at Estée Lauder Companies full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good discounts and benefits (medical, 401k). Majority of people are good to work with.

    Cons

    Work became boring.Didn't feel like I was challenged. All training i received was on the job. No other type of training was helpful. Terrible vacation, no carryovers and only get additional week after 5 years of service. IT resources and support are non existent. They do not want to help or own up to to the fact that there is a problem with the system and its processes.

    Advice to Management

    Challenge employees. Leave the tedious and dirty work to consultants.



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