Estée Lauder Companies Reviews

Updated March 29, 2015
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2.0
54 Reviews
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Estée Lauder Companies President, CEO, and Director Fabrizio Freda
Fabrizio Freda
20 Ratings

54 Employee Reviews

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  1. Helpful (6)

    Nepotism runs deep at this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Estée Lauder Companies full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    -Good work-life balance
    -Somewhat secure
    -They're really great about family and allowing time off for personal things
    -It's a good company if you can get in at a position/level you want, if you're not focused on trajectory

    Cons

    -You really can't get promoted or move to another group unless you're related to the family or someone at the Co
    -If you do get promoted, it's luck/timing or a job that no one wants
    -People have been in the same position, on the same brand for 50 years
    -Many functions/groups are getting restructured
    -The pay is not competitive; but again.. you do get work-life balance..

    Advice to Management

    Force the "experienced" people to rotate, even if it's not preferred roles. Reward people, even if they aren't related to anyone. Allow for recognition and opportunity to your high-flyers.

  2. Helpful (3)

    The E Commerce division is going from very bad to much worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY

    I have been working at Estée Lauder Companies full-time (More than 5 years)

    Approves of CEO
    Approves of CEO

    Pros

    Good company benefits, a generous gratis program. Great brands, developmental learning courses.

    Cons

    Salaries on the low end of market. Employees are undervalued in this division. You work long hours and it goes unappreciated and just results in getting more added to your workload. People in more senior positions treat their direct reports horribly. Managers that don't know how to manage. Stagnant career path unless someone likes you personally has nothing to do with merit based or deliverables. Take notice of the great people leaving or that have left the division and the company. People generally leave bad managers (Senior VP's) not companies. Work life balance non-existent and going from bad to worse. Calamity seems hand.

    Advice to Management

    Part of the problem is maltreatment of direct reports. Why all the layers of management for people that can't manage people just abuse of power. Restructure and reorganize.

  3. Helpful (2)

    searching for job here? ask yourself some key questions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Estée Lauder Companies

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    One of the best ways to secure a new job is to do your homework. Chances are you're reading this in search of insight into the culture, values and overall impressions you can glean about a company. Smart one, keep reading.
    Consider asking yourself the questions below:

    - Am I looking for opportunities to grow as I continue to learn and demonstrate my skills, experience and aptitude?
    If you are, the optimistic answer is "it depends". The realistic answer is the odds are quite stacked against you if you are looking for fast paced professional growth. While opportunities exist, see other glassdoor reviews that indicate a heavy majority of talented individuals who experienced this.

    - Do I pride myself on being moral, respectful and honest?
    Of course you are. How do you feel about standing out?

    - Am I highly motivated and capable of delivering results without micromanagement?
    Congrats. You would be fabulous anywhere, just not here.

    - Do I want to retire in the next 10-15 yrs?
    Excellent, this is one of the big pluses. While no one can guarantee any position, as long as you're fine with counting down the years until you can finally golf full-time, this your spot. Should you want to learn a ton, expand your horizons and all that great stuff before then, please re-read above.

    Cons

    The key ones are embedded above and here is another worth considering.
    Should you get to the point where you're granted the interview (read some of those reviews on here), be ready to counter the offer, should you wish to be compensated on par with your merits, education, location, field etc.

    Advice to Management

    Feedback is only useful when there's a great chance it will be utilized to make real improvements.

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  5. Helpful (4)

    Poor pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Phila, PA
    Current Employee - Sales Associate in Phila, PA

    I have been working at Estée Lauder Companies

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Estee Lauder owns a variety of excellent brands. Job is a lot of fun. Meet great people. Great employee discount!

    Cons

    Poor salaries! Estee Lauder is not at all competitive in comparison to other cosmetic companies. High expectations with low salaries.

    Advice to Management

    Look into what other companies are paying and step it up! Show you appreciate the hard work and efforts of your employees.

  6. Helpful (4)

    Accountant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staff Accountant in Melville, NY
    Former Employee - Staff Accountant in Melville, NY

    I worked at Estée Lauder Companies full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good discounts and benefits (medical, 401k). Majority of people are good to work with.

    Cons

    Work became boring.Didn't feel like I was challenged. All training i received was on the job. No other type of training was helpful. Terrible vacation, no carryovers and only get additional week after 5 years of service. IT resources and support are non existent. They do not want to help or own up to to the fact that there is a problem with the system and its processes.

    Advice to Management

    Challenge employees. Leave the tedious and dirty work to consultants.

  7. Helpful (2)

    Don't do it.

    Current Employee - Makeup Artist in Las Vegas, NV
    Current Employee - Makeup Artist in Las Vegas, NV

    I have been working at Estée Lauder Companies full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good Benifits. Free product

    Cons

    Hate Macy's. Unprofessional. Long hours

    Advice to Management

    Move on with your life

  8. Helpful (4)

    Uncaring upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY

    I worked at Estée Lauder Companies full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent salary and mostly nice people. Highly discounted products is a nice perk. A prestigious brand with a great reputation for quality products.

    Cons

    Upper executive management has a lot of divas you have to deal with. Talented people are very frustrated and want to leave for a more supportive atmosphere. I've read reviews about how the company "takes care of its people." I suppose it's not the company but the individual person you work for that can make a big difference. I wasn't so lucky to have an experienced supervisor and did not have a positive experience. Even though upper management knew that my supervisor was inexperienced and overwhelmed they did nothing to help.

  9. Helpful (3)

    Top heavy, money is no problem

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Estée Lauder Companies

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Nice people and overall very foodplace to work; good pay; good benefits

    Cons

    Company is raking in lots of money, so don't see checks and controls to see if positions or other expenses are really needed - sign of poor management
    Mediocre performance not only tolerated but rewarded

    Advice to Management

    More attention to how money is spent (no problem now when money keeps coming in, but someday, sky will fall.
    Senior management / executives really need to be close to operations - and visit them sometimes.
    Expect high performance and hold people accountable for that
    More humility, less arrogance goes long ways

  10. Great to try.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Beauty Advisor in Elmhurst, NY
    Current Employee - Beauty Advisor in Elmhurst, NY

    I have been working at Estée Lauder Companies part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    It's getting more money than other beauty company.

    Cons

    The people around you have to be aware, very stress in work.

    Advice to Management

    No comment.

  11. Helpful (2)

    Stuck in a beauty bubble

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager
    Former Employee - Marketing Manager

    I worked at Estée Lauder Companies full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Employees are highly passionate about what they do. Lots of perks like free products, and travel opportunities including many opportunities to move within the company internationally.

    Cons

    Ridiculously low salaries (free lipstick is not going to make up for that). Majorly political work environment, with different offices and brands infighting constantly. Lastly, and oddly, the company seems to have invented its own corporate language that even after 4 months I had not deciphered--- literally, I would get off a 30 minute long phone call with NO IDEA about what the person was talking about. Instead of saying "ok, I am going to send you the file", at EL they would say "We are aligned, I will bounce back that asset." WHAT?

    I left after only a few months, but not before my boss, her boss, and my "dotted line boss" back in NY headquarters had all left (either quit or fired). So much for the stability of a big multinational.

    Advice to Management

    Invoke a company culture where transparency and clarity of language enables new talent to enter and thrive at the company. Minimize the role of politics. Don't pay people in face cream.

Estée Lauder Companies Photos

View from the north side of the 43rd floor
on set

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