Estée Lauder Companies
3.3 of 5 234 reviews
www.elcompanies.com New York, NY 5000+ Employees

Estée Lauder Companies Reviews

Updated Mar 6, 2014
All Employees Current Employees Only

3.3 234 reviews

                             

88% Approve of the CEO

Estée Lauder Companies President, CEO, and Director Fabrizio Freda

Fabrizio Freda

(107 ratings)

66% of employees recommend this company to a friend
41 Employee Reviews Back to all reviews
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    Riches to Rags

    Anonymous Employee (Current Employee)

    ProsAt first I loved it - there are some wonderful and hard-working people at EL.

    ConsIt's the executives I had a hard time with. I've never seen people more full of themselves! And the fear they invoke in the people who work the counters! Come on - it's just lipstick, as we used to say.

    Advice to Senior ManagementGet real. Just because you're a VP or above gives you no right to treat people with less dignity and regard. Bring that nose down a notch.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Needs Some Work

    Beauty Advisor (Former Employee)
    Green Bay, WI

    ProsPersonally, the only thing I really enjoyed about this company was being able to work with such great products.

    ConsThey have too high of expectations and don't even consider the region you're living in and how that may affect sales. The company is always changing and making things more confusing for beauty advisors. This job is really not worth the pay, and the sense of community among the company and your coworkers is just not there. The best choice I ever made was leaving this company.

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    Very unsatisfying place to work

    Anonymous Employee (Former Employee)

    ProsCushy pay for not much work

    ConsTerrible office morale; lots of cliques; try to get you to spend your paycheck on Estee Lauder products

    Advice to Senior ManagementSpend more time worrying about how happy your employees are

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    2 people found this helpful  

    New CEO/CFO leave a lot to be desired

    Anonymous Employee (Current Employee)

    ProsGood People, good medical and dental benefits, tuition reimbursement program, generous product discounts, ability to travel world wide, corporate casual dess code

    ConsWork life balance, salary, devalue exiting employees, long hours expected with no compensation as everyone is "exempt", lack of overall employee appreciation. Each year more and more is taken away.

    Advice to Senior ManagementTry sticking to the core values that Mrs. Estee Lauder and Mr. Leonard Lauder talked to. Their PEOPLE were their greatest asset. Now that Mr. Leonard Lauder is no longer as involved the new CEO/CFO do not post every available position internally and first recruit from the outside. They pay them higher salaries and then they do less. We have let many full time employess in Manufacturing go to cut costs yet 10 more "gratuitous" SVP positions are created that nullify the cost savings.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Lack of respect/recognition for all employees

    Anonymous Employee (Former Employee)

    ProsFree products, good benefits, some great people, great location.

    ConsThere's a very competitive, sometimes catty atmosphere among some of the young women which can make you feel like you're in middle school. HR does not go the distance for the lower-level employees; it's politics and who you know that seem to determine promotions, not hard work. Extremely rigid with corporate rules: for example, you're expected to be available nights and weekends, yet they can't be bothered to pay for your mobile devices if you're below a VP level, regardless of your job function.

    Advice to Senior ManagementTreat all your employees with respect, not just the executives. Reward and recognize them for working hard.

    No, I would not recommend this company to a friend

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    Absentee leadership at best...

    Production Supervisor (Former Employee)

    ProsOn one hand, Estee Lauder is a widely known brand so that should help me get my foot in the door at another company. Compared to my previous internships, I can actually say that I was responsible for more within my first month than I was at all of my internships combined, which for me is a good thing.

    They can also be incredibly generous in terms of overtime.

    ConsThe particular location I worked at suffered due to absentee/incompetent leadership and unfortunately, as a new person attempting to point this out, I was often met with a general "suck it up, that's how it is" type of attitude. This attitude spilled over into other colleagues who in turn would generally complete the least amount of work possible because as the intern, I was expected to somehow finish the work too as though my weeks of experience could rival their years. Once again, I was expected to grin and bear it as an intern

    Advice to Senior ManagementTreat your interns better especially if you want them to stick around and grow into a full timer. The job itself is fairly straight forward provided the managers actually develop a better system of accountability (both short-term and long-term) and began to communicate important information in a clear concise way. Stop wasting time with trivial projects when those issues the projects are intended to solve could simply be resolved if fellow employees did their job correctly.

    The potential for greatness is there but it's muddled with petty office politics, nonchalance from management, outdated resources, and a general feeling of negativity pervading the place from the top down. I challenge that particular plant to live up to what they claimed during the interview process- a constantly growing company that delivers mentorship, advancement opportunities, open-door communication, etc.

    Yes, I would recommend this company to a friend

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    Okay, I guess

    Anonymous Employee (Current Employee)

    ProsGood benefits, Health Online Division, Good Stock Values.

    ConsThey draw the line strongly between Directors and Managers, disheartening. Not a lot of "Did a good job", not very social, very strong ROI based company, NO 360 reviews.

    Advice to Senior ManagementBetter employee development, Rethink some of upper management - with 360 reviews this could be achieved.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Horrible management!!!

    Beauty Advisor (Former Employee)

    Pros+ Gratis (Rewarded with free merchandise)
    + Store Discounts
    + Meeting new people/ building relationships
    + Makeup Artistry
    + Pay almost triple for drive time for seminars
    + Be up to date with latest trends and fashion
    + Learn new make up techniques
    + Meet well known makeup artists

    Cons- Management are rude and immature
    - Setting up for failure
    - Huge sales goals
    - Annoying customers with constant phone calls
    - Strict dress code
    - Vendor and store pressure
    - Low hourly and commission for job duties
    - Slow room to grow within company (when most management or coordinators have been there for 25+ years!)
    - Little benefits

    Advice to Senior ManagementYou need to remember that our "philosophy" is all about the woman and her decisions, we do understand that we are in sales, but if that client doesn't want to purchase all the time...we can't shove it down her throat or she will never return. Recruiting, phone calls and constantly sampling to our clientele does help grow sales, but it's up to the customer to define her own experience (which is in our "philosophy" and Estée Lauder's own words!) Upper and lower management also need to understand that we do have our own voice and you can't ask us a question and expect us to try to answer when you already think you "know" the correct answer out of our own mouths. No wonder why you guys go through Beauty Advisors like hotcakes!!

    No, I would not recommend this company to a friend

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    3 people found this helpful  

    Little to no meaningful concern for growing/fostering Talent; opportunities lacking

    Manager (Current Employee)

    ProsStrong work/life balance; good people; good brands; good products; consumer aware and genuine, high concern for product quality.

    ConsNot a good company for Talent -- politics and games are played in the worst way resulting in a culture that perpetuates a dynamic where those who perform mediocre or sub par are the ones rewarded with opportunity and mobility whereas the high level performers are exploited and pigeon-holed with little to no meaningful opportunity for growth; respect for education or advanced degrees lacking; culture has little concern for getting the right people in the right positions -- creates and fosters inefficiency and dysfunction; what you know and how you perform has little to do with how far you go or advance so, overall, there's little concern for enhancing knowledge or technical skill -- perpetuates inefficiency and dysfunction; high level performance results in more of the same work and less opportunity for growth, mobility or advancement -- fosters atmosphere conducive to low morale.

    Advice to Senior ManagementTry listening before speaking and when you do speak don't just talk the talk -- walk the walk. Say what you mean and mean what you say. If you truly care about Talent and performance then focus on creating and strengthening a culture and system that rewards it and fosters it with meaningful opportunity, mobility and advancement. Don't just treat symptoms. Solve problems. Think a little more about the power you have to shape, build and influence -- see the Big picture -- help Talent help you.

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    Bad Group

    Director, Marketing (Current Employee)
    New York, NY

    ProsBetter work life balance vs. L'Oreal
    Great brands

    ConsGroup I'm in is not good. Others seem happier in other areas.
    Mean, borderline abusive management. Upper management and HR sweep it under the carpet. One person brings a feeling of stress and uncomfortable to everyone in the team.
    Frustrating the way business is run and things are done.
    Everyone in this company is sensitive.
    They don't pay competitively.

    Advice to Senior ManagementAfter 5 formal complaints about someone from multiple people to HR decided whether you want to keep replacing the same positions and let a whole team of 6 people look for other jobs for one person.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Estée Lauder Companies reviews and ratings — including employee satisfaction and approval rating for Estée Lauder Companies CEO Fabrizio Freda. All 41 reviews posted anonymously by Estée Lauder Companies employees.