Estée Lauder Companies Reviews

Updated January 24, 2015
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Estée Lauder Companies President, CEO, and Director Fabrizio Freda
Fabrizio Freda
162 Ratings

52 Employee Reviews

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  1. searching for job here? ask yourself some key questions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Estée Lauder Companies

    Pros

    One of the best ways to secure a new job is to do your homework. Chances are you're reading this in search of insight into the culture, values and overall impressions you can glean about a company. Smart one, keep reading.
    Consider asking yourself the questions below:

    - Am I looking for opportunities to grow as I continue to learn and demonstrate my skills, experience and aptitude?
    If you are, the optimistic answer is "it depends". The realistic answer is the odds are quite stacked against you if you are looking for fast paced professional growth. While opportunities exist, see other glassdoor reviews that indicate a heavy majority of talented individuals who experienced this.

    - Do I pride myself on being moral, respectful and honest?
    Of course you are. How do you feel about standing out?

    - Am I highly motivated and capable of delivering results without micromanagement?
    Congrats. You would be fabulous anywhere, just not here.

    - Do I want to retire in the next 10-15 yrs?
    Excellent, this is one of the big pluses. While no one can guarantee any position, as long as you're fine with counting down the years until you can finally golf full-time, this your spot. Should you want to learn a ton, expand your horizons and all that great stuff before then, please re-read above.

    Cons

    The key ones are embedded above and here is another worth considering.
    Should you get to the point where you're granted the interview (read some of those reviews on here), be ready to counter the offer, should you wish to be compensated on par with your merits, education, location, field etc.

    Advice to ManagementAdvice

    Feedback is only useful when there's a great chance it will be utilized to make real improvements.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 4 people found this helpful

    Poor pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Phila, PA
    Current Employee - Sales Associate in Phila, PA

    I have been working at Estée Lauder Companies

    Pros

    Estee Lauder owns a variety of excellent brands. Job is a lot of fun. Meet great people. Great employee discount!

    Cons

    Poor salaries! Estee Lauder is not at all competitive in comparison to other cosmetic companies. High expectations with low salaries.

    Advice to ManagementAdvice

    Look into what other companies are paying and step it up! Show you appreciate the hard work and efforts of your employees.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3. 3 people found this helpful

    Accountant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staff Accountant in Melville, NY
    Former Employee - Staff Accountant in Melville, NY

    I worked at Estée Lauder Companies full-time (more than a year)

    Pros

    Good discounts and benefits (medical, 401k). Majority of people are good to work with.

    Cons

    Work became boring.Didn't feel like I was challenged. All training i received was on the job. No other type of training was helpful. Terrible vacation, no carryovers and only get additional week after 5 years of service. IT resources and support are non existent. They do not want to help or own up to to the fact that there is a problem with the system and its processes.

    Advice to ManagementAdvice

    Challenge employees. Leave the tedious and dirty work to consultants.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 2 people found this helpful

    Don't do it.

    Current Employee - Makeup Artist in Las Vegas, NV
    Current Employee - Makeup Artist in Las Vegas, NV

    I have been working at Estée Lauder Companies full-time (more than 3 years)

    Pros

    Good Benifits. Free product

    Cons

    Hate Macy's. Unprofessional. Long hours

    Advice to ManagementAdvice

    Move on with your life

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 4 people found this helpful

    Uncaring upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY

    I worked at Estée Lauder Companies full-time (more than 3 years)

    Pros

    Decent salary and mostly nice people. Highly discounted products is a nice perk. A prestigious brand with a great reputation for quality products.

    Cons

    Upper executive management has a lot of divas you have to deal with. Talented people are very frustrated and want to leave for a more supportive atmosphere. I've read reviews about how the company "takes care of its people." I suppose it's not the company but the individual person you work for that can make a big difference. I wasn't so lucky to have an experienced supervisor and did not have a positive experience. Even though upper management knew that my supervisor was inexperienced and overwhelmed they did nothing to help.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful

    Top heavy, money is no problem

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Estée Lauder Companies

    Pros

    Nice people and overall very foodplace to work; good pay; good benefits

    Cons

    Company is raking in lots of money, so don't see checks and controls to see if positions or other expenses are really needed - sign of poor management
    Mediocre performance not only tolerated but rewarded

    Advice to ManagementAdvice

    More attention to how money is spent (no problem now when money keeps coming in, but someday, sky will fall.
    Senior management / executives really need to be close to operations - and visit them sometimes.
    Expect high performance and hold people accountable for that
    More humility, less arrogance goes long ways

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8. Great to try.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Beauty Advisor in Elmhurst, NY
    Current Employee - Beauty Advisor in Elmhurst, NY

    I have been working at Estée Lauder Companies part-time (less than a year)

    Pros

    It's getting more money than other beauty company.

    Cons

    The people around you have to be aware, very stress in work.

    Advice to ManagementAdvice

    No comment.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful

    Stuck in a beauty bubble

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager
    Former Employee - Marketing Manager

    I worked at Estée Lauder Companies full-time (less than a year)

    Pros

    Employees are highly passionate about what they do. Lots of perks like free products, and travel opportunities including many opportunities to move within the company internationally.

    Cons

    Ridiculously low salaries (free lipstick is not going to make up for that). Majorly political work environment, with different offices and brands infighting constantly. Lastly, and oddly, the company seems to have invented its own corporate language that even after 4 months I had not deciphered--- literally, I would get off a 30 minute long phone call with NO IDEA about what the person was talking about. Instead of saying "ok, I am going to send you the file", at EL they would say "We are aligned, I will bounce back that asset." WHAT?

    I left after only a few months, but not before my boss, her boss, and my "dotted line boss" back in NY headquarters had all left (either quit or fired). So much for the stability of a big multinational.

    Advice to ManagementAdvice

    Invoke a company culture where transparency and clarity of language enables new talent to enter and thrive at the company. Minimize the role of politics. Don't pay people in face cream.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 4 people found this helpful

    Not the same as it used to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrator Human Resources in New York, NY
    Current Employee - Administrator Human Resources in New York, NY

    I have been working at Estée Lauder Companies full-time (more than 5 years)

    Pros

    The benefits are top notch. The people that work here are loyal. The commute is very convenient. Gratis and advancement opportunities. Who knows how much of this will remain.

    Cons

    Too many consultants here. Some for years. Seems like a scam to keep them off benefits, vacation. Current leadership is arrogant and wants the "old mentality" employees gone. Huge department changes equaling most of us looking for new jobs. No longer a family feel.

    Advice to ManagementAdvice

    You are doing too much too soon without any employee feedback. Shifting the entire HR department to NYC was a huge mistake. Melville managers are left handling employee relations and employees will not be comfortable calling a random HR person on the phone with a discrimination claim. You are losing the high touch that you have been driving into our heads for the last 3 years.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 7 people found this helpful

    Toxic environment, good name on your resume

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Former Employee in New York, NY
    Current Employee - Former Employee in New York, NY

    I have been working at Estée Lauder Companies full-time (more than a year)

    Pros

    Company name on your resume once you want to leave. Benefits are great, elaborate holiday party and free or discounted beauty products from leading luxury brands.

    Cons

    In a company that has mostly women employed and at the helm, there is a seriously toxic culture. Instead of women trying to enhance and elevate one another, it is more about putting other women down to get ahead. There is no trusting anyone you work with, not a collaborative environment because people are always looking to get the credit. The particular department I worked for was exceptionally toxic, if you did not conform to the group or did not become who the head of the department wanted you to be, there were major consequences. At times crying in the bathroom was my only resolve. Also--compensation is TERRIBLE, below market for NYC. Also, work long hours and limited work life balance.

    Advice to ManagementAdvice

    There are brilliant younger women with amazing ideas who do not want to be your coordinator or admin assistant for the rest of their lives. This is your opportunity to make a difference and be a mentor. Bring the younger folks to the table and let their ideas be heard. Maybe senior management and entry level folks can all learn from each other. Otherwise the company will continue to have high turnover and be stuck with the antiquated processes.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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