Esurance

  www.esurance.com
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Esurance Reviews

Updated Jul 1, 2014
All Employees Current Employees Only

3.3 178 reviews

71% Approve of the CEO

Esurance President and CEO Gary C. Tolman

Gary C. Tolman

(122 ratings)

57% of employees recommend this company to a friend

Review Highlights

Pros
  • Somewhat decent work/life balance after you put some time into the company(in 15 reviews)

  • Company is growing - an exciting time to be a part of it(in 11 reviews)


Cons
  • Work Life Balance : They will call you anytime in night to fix "Urgent" issue(in 15 reviews)

  • No work life balance, heavy workloads, and no light at the end of the tunnel as of right now(in 6 reviews)

26 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Limited opportunity to grow and advance

    Anonymous Employee (Former Employee) San Francisco, CA

    ProsI loved my colleagues, good work/life balance and flexibility, supported outside training and prof growth and development

    ConsCompany has changed a lot since being acquired. Does not thrive the same as before. Low morale, high turnover, and in need of better mgmt

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

     

    Satisfying at times

    Anonymous Employee (Former Employee)

    ProsOpportunity for sales for people who like to push to achieve their goals. Very generous bonuses for performance paid out at times. Great flexibility for scheduling with other sales agents.

    ConsVery difficult to move up from a basic position.

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Great entry-level place, but not much opportunity to advance in career

    Anonymous Employee (Current Employee) San Francisco, CA

    Pros-work/life balance
    -close to public transportation
    -fun but dedicated coworkers
    -wear jeans
    -great restaurants in walking distance
    -SMG are open to discussing specifics during town hall meetings

    Cons-compensation doesn't seem to be competitive
    -archaic system of punching in/out
    -small display monitors (depends on which department you're in)
    -disorganized systems and processes

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Overall, great first job, but lacked in terms of company culture

    Anonymous Employee (Former Employee) San Francisco, CA

    ProsGreat benefits, pretty good salary, great people

    ConsWork-life balance was pretty poor, and the company culture is more insurance company than dot-com technology company. It was almost as if the company had an identity crisis.

    Advice to Senior ManagementStop thinking about Esurance as an insurance product. It severely limits the user experience. Re-think it as something new, different, innovative.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    OK

    Inside Sales (Former Employee) Phoenix, AZ

    ProsDecent start pay, pay for licensing, consistency

    Consbonus structure was too low, and too many formalities that you could lose your commission over

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Senior Management
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    • Career Opportunities
    • No Opinion of CEO

     

    Liability adjuster

    Casualty Liability Adjuster (Current Employee) Madison, WI

    ProsGrowth
    -a solid group of people to work with
    Truly could be one of the best insurance companies to work for if they would break from the norm and attempt to provide a manageable work environment

    ConsNo work life balance, heavy workloads, and no light at the end of the tunnel as of right now.
    -the need for more employees to be hired is behind an emergency

    Advice to Senior ManagementHire! Please provide more individuals to lighten the workload of current employees

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Company is growing fast and a lot of opportunity. Unfortunately, staffing is not being addressed as quickly.

    Non- Representative Casualty Adjuster (Current Employee)

    ProsGreat benefits, great people, competitive pay.

    ConsStaffing is well behind the speed that the company is growing. Consistantly more work is given then can be feasibly done in a work week. Always trying to dig out of the hole you are placed in.

    Advice to Senior ManagementFill positions and staff appropriately. The quality of the work being done and morale of employees will increase ten fold.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    Growth equals paycuts and more work

    Anonymous Employee (Current Employee)

    ProsCompany is growing fast. And the environment here very laid back. Leadership steps back most of the time and you have to actually try to get fired. Very lenient.

    ConsThe environment is too laid back. I do my best to work my behind off every day, but I get no recognition because everyone tries to work less. We are growing yet almost every lower position received paycuts.

    Advice to Senior ManagementStop trying to cut cost so much that you are harming the ones that were making you the money in the first place. Also, please realize that low pay only pushes your great employee away to different companies.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
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    • Career Opportunities
    • No Opinion of CEO

     

    Esurance's QA Department Review

    QA Intern (Current Employee) San Francisco, CA

    Pros1) Let's start with the one a lot of people pay attention to first. The pay rate. Esurance pays its employees absurdly well. As an Intern, I'm getting paid at a rate of $21/hr.

    2) Now let's talk about the people. The people are friendly and nice in the company and once in a while they will host a fun event for the employees.

    3) Location: It's a few blocks away from the Embarcadero BART station and has a few parking lots nearby so transportation is somewhat simple. As for restaurants for lunch, there's many places nearby to grab a bite to eat.

    4) Environment: This can be either a pro or a con depending on what your tastes are. I've seen places where the lights are dim and lights are bright, places were people are rowdy and places were people are quiet. The building in which we reside has good lighting and in terms of background noise, the atmosphere leans towards the calm and quiet side but the employees are still social.

    Cons1) The people: This is really aimed more at my department in QA. The people in this department are somewhat anti-social and keep to themselves. Where you see the people in other departments being energetic, QA is this extremely quiet spot. The people are really nice but it takes a lot of work to get them to open up and socialize. From my short time here, I noticed that the people in the QA department tend to be more guarded towards newer employees but if you can get them to open up to you, they are very friendly people.

    2) Holidays: The number of company holidays are noticeably less than the number of holidays other companies get. Here, there are only 6 holidays a year which the company will provide days off for. They generally are spaced out well enough so it doesn't burn you out but it's quite an endurance run early in the year.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    The good, the bad and the ugly

    Outbound Agent (Current Employee) Mesa, AZ

    Prosif you are considered a "permanent employee you do have perks...they offer fun things to do...but it also depends on what department you are from

    Consbeing from an agency we were told it would take 3 months to become permanent...we found out that it takes up to 12 months to be considered a permanent employee

    Advice to Senior Managementconsider who you hire...drug testing would be nice.... and think about hiriing a permanent employee a little quicker...we will move on...offer more perks for your outbound agents

    Yes, I would recommend this company to a friend

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