Esurance Reviews

Updated September 3, 2014
Updated September 3, 2014
191 Reviews
3.8
191 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Esurance President and CEO Gary C. Tolman
Gary C. Tolman
129 Ratings

Review Highlights

Pros
  • Somewhat decent work/life balance after you put some time into the company (in 15 reviews)

  • Company is growing - an exciting time to be a part of it (in 12 reviews)


Cons
  • Work Life Balance : They will call you anytime in night to fix "Urgent" issue (in 15 reviews)

  • No work life balance, heavy workloads, and no light at the end of the tunnel as of right now (in 6 reviews)

More Highlights

37 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Stressful with opportunities for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Agent I  in  Sioux Falls, SD
    Current Employee - Sales Agent I in Sioux Falls, SD

    I have been working at Esurance full-time for more than 3 years

    Pros

    There are many opportunities for advancement within Esurance. They promote from within and live up to their core values. They have a generous benefit package that starts the day that you do.

    Cons

    There is pressure to preform. If one struggles initially with utilization of the knowledge base provided Esurance may not be the best fit for you as an employer.

    Advice to ManagementAdvice

    Make certain to train everyone equally. If you leave employees out simply because you think they are bright and pick things up on their own, they may struggle and become disillusioned with you.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Great atmosphere

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Esurance

    Pros

    Challenge but cooperate work atmosphere. Flexible!

    Cons

    Stressful and fell hard to get ahead.

  3.  

    Very good company so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Insurance Sales Agent  in  Phoenix, AZ
    Current Employee - Insurance Sales Agent in Phoenix, AZ

    I have been working at Esurance full-time for less than a year

    Pros

    A lot of support, great benefits, positive environment, good management

    Cons

    The pay could be a little better

    Advice to ManagementAdvice

    Raise base pay

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Department management poor but the company is great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Express Representative  in  Tampa, FL
    Former Employee - Express Representative in Tampa, FL

    I worked at Esurance full-time for more than a year

    Pros

    Benefits are great comparatively and the company in general has a great open work environment with a positive vibe.

    Cons

    Micro-management politics on the team level felt very much like kindergarten. There was always more of a focus on mistakes made rather than the overwhelming amount of good work done.

    Advice to ManagementAdvice

    The senior manager allowed the focus to shift away from proper development and training to a highly micro-managed environment despite the efforts of the team to always meet and exceed expectations. The merit increase I received, which I later learned was not unlike increases received by everyone, was not nearly what I or the team deserved nor did it meet a reasonable amount compared to rising living costs.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Company, just one Flaw

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL

    I worked at Esurance full-time for more than a year

    Pros

    The office in which i worked was amazing, the claims mgmt team was more than what I could ask for. Fair end of the year reviews, you will always know what you need help. Mgmt staff really works with you in ref to moving up.

    Cons

    Inability to transfer from location to location, even though remote access is available. Theres positions which they make national positions, with remote management but not all positions are the same even if they are not trivial positions, but yet they do expect to work from home at times to keep with volume.

    Recommends
    Approves of CEO
  7. 1 person found this helpful  

    Growing company going through alot of changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Agent II  in  Mesa, AZ
    Current Employee - Sales Agent II in Mesa, AZ

    I have been working at Esurance full-time for more than a year

    Pros

    Office atmosphere. Co workers, managers and fairness with employees. There's basically limitless overtime during the busy months. You can make decent money.

    Cons

    Compensation is based of the median. If you arent better than the guy next to you, you wont make much money. Compensations plan changes continuously.. but for the better. It seems like they still really dont know what they want their business model to look like.

    Advice to ManagementAdvice

    You guys do a great job motivating and being down to earth and listening to employee feedback. Theres pretty much nothing you need to improve on. Everyone in the office is valued.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Good folks, really depends on the department you work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Actuarial Analyst (Statistician)  in  San Francisco, CA
    Current Employee - Actuarial Analyst (Statistician) in San Francisco, CA

    I have been working at Esurance full-time for more than a year

    Pros

    Compared to many large corporate insurance companies, Esurance is definitely on the younger, hipper end. Great place for you to start a career and learn new things.

    Cons

    The company tries to make itself seem as a startup or compete with startup companies, but definitely is not good at it. As the company expands, it's becoming more corporate and less transparent.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Tough but fair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Analyst  in  Sioux Falls, SD
    Current Employee - Data Analyst in Sioux Falls, SD

    I have been working at Esurance full-time for more than a year

    Pros

    Culture, people, atmosphere, benefits are really good

    Cons

    Wish decisions would be made sooner

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Its ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer  in  San Francisco, CA
    Current Employee - Software Developer in San Francisco, CA

    I have been working at Esurance full-time for more than 3 years

    Pros

    - Location is great. Close to public transportation (Bart, Muni)
    - Large Company

    Cons

    - Outdated
    - Work Life Balance : They will call you anytime in night to fix "Urgent" issue
    - Good if you are happy with what you know. Not a type of environment where you can expand your skills

    Advice to ManagementAdvice

    Think about employees. Dont treat every issue/bug as "Urgent"

    No opinion of CEO
  11.  

    Culture of growth and advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Management  in  Rocklin, CA
    Current Employee - Product Management in Rocklin, CA

    I have been working at Esurance full-time for more than a year

    Pros

    managers are supportive of continued growth and advancement across departments

    Cons

    I believe salaries are slightly lower than the industry average

    Recommends
    Positive Outlook
    Approves of CEO

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Tampa office
Tampa office

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