Esurance Reviews

Updated April 16, 2015
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4.0
47 Reviews
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Esurance President and CEO Gary C. Tolman
Gary C. Tolman
30 Ratings

47 Employee Reviews

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  1. Featured Review

    Helpful (1)

    Great place to work, lots of room to grow!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in San Antonio, TX
    Former Employee - Customer Service Representative in San Antonio, TX

    I worked at Esurance full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It was a great environment to work at supervisors are very helpful and try to make their employees realistically happy! Training was great and motivational everyone was very helpful! Pay is descent compared to most jobs lots of incentive and bonus opportunities and you get raises based off of your overall performance every yr. They always have new positions available to make more money! So your not stuck in one position too long you can move up not too long after graduation. Also they offer work at home opportunities to those who earn the privilege!

    Cons

    I don't have any personal cons except that it's a very repetitive job i mean it is a call center so all you do is take repetitive inbound calls back to back! You do the same thing all day for 8 hrs sitting in your cubical with not much interaction with others you only get a 30 min lunch and two 15 min breaks if u need a break in between you mess up your adherence potentially messing up your overall performance. It's like any call center I'm sure so if your ok with staying in one spot for 8 hrs a day with little to no movement/interaction and repetitive back to back calls this is the job for you! I liked it for a while it was exciting and a challenge at first but after a yr and a half of learning the job it just became boring/repetitious for me! Definitely not something I could do for long term.

    Advice to Management

    Keep up the great work! Maybe find more ways to get your employees off the phones for breathers I remember when I worked there any off the phone time was the highlight of my day!!!!

  2. Claims Representative

    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Esurance full-time (more than a year)

    Pros

    Very fun and flexible environment

    Cons

    The job can be demanding

    Advice to Management

    Keep up the good work

  3. Customer Service Represenative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Esurance

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Friendly people, supervisors seems to care

    Cons

    Can be emotionally draining. Sitting on a chair for 10 plus hours a day is rough.

    Advice to Management

    Let me have a choice for my breaks

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Decent Company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Analyst in San Francisco, CA
    Current Employee - Data Analyst in San Francisco, CA

    I have been working at Esurance full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good Work Life Balance.
    Easy to commute - 10 min walk from BART.
    Decent Salary + Bonus

    Cons

    Job title takes much longer to change even though your responsibility changes.

    Advice to Management

    Keep up the good work!

  6. Esurance review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Esurance

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Place to be since it's growing and worklife balance is good

    Cons

    limited career growth within the company

    Advice to Management

    N/A

  7. Loved Working There - Might Go Back!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Sioux Falls, SD
    Former Employee - Anonymous Employee in Sioux Falls, SD

    I worked at Esurance

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Free food, Friendly, COLOR in décor! Fairly relaxed for a call center.

    Cons

    Location, almost got stuck in snow drifts

    Advice to Management

    Make sure training is quality

  8. it is OK

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Esurance

    Pros

    Innovative, young, market leader, great location

    Cons

    disorganized, dissatisfied with work area

  9. Esurance is a fun, modern company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Esurance full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Relatively easy
    Decent Benefits
    Fun, mostly relaxed atmosphere
    Good supervisors and coworkers

    Cons

    Wish there was a slightly better, more flexible schedule
    Work/Life balance better than a lot, but still could use more flexibility

    Advice to Management

    Great job!

  10. Helpful (2)

    Stressful with opportunities for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Agent I in Sioux Falls, SD
    Current Employee - Sales Agent I in Sioux Falls, SD

    I have been working at Esurance full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    There are many opportunities for advancement within Esurance. They promote from within and live up to their core values. They have a generous benefit package that starts the day that you do.

    Cons

    There is pressure to preform. If one struggles initially with utilization of the knowledge base provided Esurance may not be the best fit for you as an employer.

    Advice to Management

    Make certain to train everyone equally. If you leave employees out simply because you think they are bright and pick things up on their own, they may struggle and become disillusioned with you.

  11. Great atmosphere

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Esurance

    Pros

    Challenge but cooperate work atmosphere. Flexible!

    Cons

    Stressful and fell hard to get ahead.

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Tampa office
Tampa office

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