Expedia Reviews

Updated September 3, 2014
Updated September 3, 2014
843 Reviews
3.6
843 Reviews
Rating Trends

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Expedia President and CEO Dara Khosrowshahi
Dara Khosrowshahi
584 Ratings

Review Highlights

Pros
  • The company is really a fun place to work and embraces a great work life balance (in 117 reviews)

  • Benefits include travel benefits and co-workers love to talk about travelling (in 60 reviews)


Cons
  • work/ life balance *might* make up for this when compared to some companies (in 36 reviews)

  • Without close personal relationships to senior management you will hit a ceiling in your development (in 31 reviews)

More Highlights

66 Employee Reviews Back to all reviews

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  1.  

    A bad place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Expedia full-time for more than a year

    Pros

    Travel is a fun industry and there is constant change.

    Cons

    There is a cult of management turnaround and disrespect for employees. The CEO is unethical in his treatment of leadership and the company is disrespectful towards diverse talent

    Advice to ManagementAdvice

    Hire professional HR people and promote diversity in executive management team. Lose the nasty behavior towards employees and keep your word towards others on the leadership team.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Bloated with beauracracy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Design Engineer  in  Bellevue, WA
    Current Employee - Software Design Engineer in Bellevue, WA

    I have been working at Expedia full-time for more than a year

    Pros

    Decent people to work with.
    Work life balance.
    Travel benefits

    Cons

    Too much dead weight.
    Subpar pay compared to competition.
    Too many management types or business types, with no real visible contributions to the company
    Top management either clueless or promote internally from the same bunch of clueless ppl.
    Top performers are not recognized. No real upward mobility if not chummy with the top management.
    Middle management is like a high school clique. Every one eager to do +1s, with no one who will stick their neck out to question things. Classic case of true yes man ship.
    Bloated with old code, ineffective tech talent. Interns are committing to the live code with terrible quality.

    Advice to ManagementAdvice

    Remove that old school buddy system. Reach out to the trenches to observe the performers and reward them. Improve pay to attract right talent.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Virtually no females above Director level, except may in HR.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Expedia full-time for more than 3 years

    Pros

    Some smart folks working there.

    Cons

    But most of them opted to leave. Many without other jobs lined up.

    Advice to ManagementAdvice

    Stop trying to sabotage each other and build a cohesive strategy.

    Doesn't Recommend
    No opinion of CEO
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  5. 2 people found this helpful  

    Stressed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fraud Analyst  in  Bellevue, WA
    Former Employee - Fraud Analyst in Bellevue, WA

    I worked at Expedia full-time for less than a year

    Pros

    Stable company with standard corporate pay package

    Cons

    Stressed, icy, competitive atmosphere, feels uncomfortable, ideas not welcome

    Advice to ManagementAdvice

    Manage information overload, too many emails

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    A Bad Place to be. ESPECIALLY Talent Acquisitions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Talent Advisor  in  Bellevue, WA
    Current Employee - Senior Talent Advisor in Bellevue, WA

    I have been working at Expedia full-time for less than a year

    Pros

    Benefits are decent. Location is nice. Good food nearby. Place is usually clean. Nice views.

    Cons

    Lack of career growth. As a Talent Advisor we purposely are told to bring people in way under market. Management is not trained well. No on-boarding at all. Manipulation between teams. Bad Sr Leadership. Over worked. Expected to work 55+ hour weeks. After 90 days I realized that this was not the right place for me and am now leaving. It is a very bad company all around. Look at Hotwire for example...there career sight is from 2007 pictures. Oh, and no RSU's are usually given at all for sign up. Last...6 people have left Talent Acquisitions in the past 2 months...this says a lot about a company.

    Advice to ManagementAdvice

    Look at Sr Leaders that are being put into place. If you go through the TA org, you will notice that 6 people have left Expedia Inc from TA in the last few months. There are many reasons for that. You have 2 directors to 2 sr managers. Too many leaders while recruiters are required to work 60 hour days and have to basically get on anxiety medication as their leaders yell at them. There are better places and I started looking a while ago.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Expedia Response

    Apr 28, 2014HR

    Thanks for your comments and feedback.

    As the leader of the Talent Acquisition organization, I view it as a personal responsibility to ensure our organization is a great place to work and that
    ... More

  7. 2 people found this helpful  

    Mediocre at the Best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Bellevue, WA
    Current Employee - Software Engineer in Bellevue, WA

    I have been working at Expedia full-time for more than 5 years

    Pros

    Family Friendly Environment.
    Very good Work - Life Balance. Mostly towards Life.
    Casual Environment . Jeans / khakis / T-Shirt is fine year around.
    Good Location and easy access to really good food for lunch,etc
    Travel Benefits
    Its always exciting to be part of Travel Industry and see how people travel
    Its big corporation but you can get higher ups attention if you have great idea and willing to put effort to market the idea

    Cons

    I joined Expedia about 7 years ago and I was thrilled to be part of such a dynamic travel environment. I really pushed myself on daily basis to learn something new on the job. After 3 months or so , I became really good at my Job and It was very limited in Scope. It took lot of time to get things done but its all to do with Business needs and requirements rather than technological challenges.

    I was in that role for 3 Years and I moved to different team hoping new team would provide opportunity to learn and acquire new technical skills. That role didn't provide any opportunity for learning and acquiring new skills. After a year or so, moved to different team and re-org happened and moved to another team.

    All these years , My technical skills eroded and I have to really dig deeper to keep abreast with whats going on in the industry. Its shame that full time job doesn't provide opportunity for you to innovate and acquire skill you want.

    If you are looking for a role where you want work-life balance and don't care about learning , its great place.
    You just need to good at getting along with mediocre people. Middle managers and directors have no clue whatsoever about leadership and motivating and leading the team. They are there because they get paid.
    You don't see lot of passion among employees.

    Our CEO could be the reason for this culture. In past 10 years, nothing has dramatically changed how Expedia operates. Its very limited in terms of search and book.
    Still you do your constrained search of "where , when and what ". If you are just planning a trip and thinking about going somewhere cheap and doing some fun activities , you still got to use google.

    Expedia is 10 Billion dollar company and our CEO is key factor for increasing the company value. But I don't think anyone focuses on travelers experience and passionate about changing how travelers shop and book. Majority of the focus is on tactical operations. How can we improve this feature, that feature, so we keep the shoppers on the page and book.

    One thing I was truly disappointed is showing ads on website. When you ask the question, what value does the ads provide for travelers. Most of the times its distraction. You click on a ad you are interested and spend few more minutes to complete what you wanted to do. Expedia created ads team and they generate high return on investment. Again when you ask the question, Does that truly enhance the travel experience?.

    End of the day, its 10 Billion dollar corporation . The focus is on generating more revenue.
    If you want passionate job and you want to be part of learning and improving community , please don't even consider it.
    If you want good work life balance and OK with maintaining status quo , this could be great fit.
    Good luck on your choices.

    Advice to ManagementAdvice

    Please be passionate about travel. Ask the question does our actions improve traveler experience.
    Don't make the choices purely based on revenue. You have wonderful opportunity to change the world how they travel and how they do things. World would never stop traveling and you can enhance their experience.

    Doesn't Recommend
    Neutral Outlook
  8. 2 people found this helpful  

    Expedia

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Expedia full-time for more than 5 years

    Pros

    They really have none../

    Cons

    Attitude, work environment, team work notice

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    SRC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV

    I worked at Expedia full-time for more than 5 years

    Pros

    benefits, that is about it.

    Cons

    management is horrible, no training or help from leadership. a lot of favoritism. work your butt off for nothing.

    Advice to ManagementAdvice

    grow up and learn how to manage and listen to your employees

    Negative Outlook
    Disapproves of CEO
  10.  

    It all depends on the manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fraud Analyst  in  Bellevue, WA
    Former Employee - Fraud Analyst in Bellevue, WA

    I worked at Expedia full-time for more than 3 years

    Pros

    Overall the fraud analyst role was fun and we got to interact with people and banks from all over the world. Have you ever spoken with a fraudster and listened to them try to come up with a story as to where they got their stolen card? Hilarious!

    Cons

    Favoritism was rampant among management. I was hired by one manager who thought I did a great job and gave me great reviews. I was always in trouble with the next manager, who was notorious for punishing those he didn't like, and allowing his pet employees to get away with all sorts of sloppy work. Some employees with poor work ethics and bad communication skills were favored and promoted. Morale went downhill steadily while I was there.

    Advice to ManagementAdvice

    There needs to be better monitoring and uniformity among managers. From what I've heard, morale is so bad there now that department employees are fleeing. Or is that perhaps intentionally allowed so that Expedia can outsource the work?

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Incompetent propeller-heads

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Content Editor  in  Bellevue, WA
    Former Employee - Content Editor in Bellevue, WA

    I worked at Expedia as a contractor for more than 3 years

    Pros

    Get to work in Hello, Kitty! jammies

    Cons

    How much time to you have?

    Advice to ManagementAdvice

    Reward talent, not schoolgirl cliques. Upper management needs to know the gooey zoo in Lodging Content. They're hiring FTEs out of the contract pool based on personality not on skill. Some of us do have a work ethic, and that saves your company's bottom line. To be clear, I was never compensated for the overtime I put in to fix the mistakes that other people made because they were never properly trained. Some of them were dumb as ducks; didn't know an ad from an adverb. Pay for good people instead of onboarding two dozen people from bottom-feeding employment agencies. Sheesh!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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