Expedia

  www.expedia.com
  www.expedia.com

Expedia Reviews

Updated December 18, 2014
Updated December 18, 2014
927 Reviews
3.8
927 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Expedia President and CEO Dara Khosrowshahi
Dara Khosrowshahi
638 Ratings

Review Highlights

Pros
  • The team I work on tries very hard to maintain a healthy work/life balance (in 138 reviews)

  • Good working environment, nice people and travel benefits and good work life balance (in 65 reviews)


Cons
  • work/ life balance *might* make up for this when compared to some companies (in 42 reviews)

  • Without close personal relationships to senior management you will hit a ceiling in your development (in 32 reviews)

More Highlights

312 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Overall positive. Good people, but not always the most focused or cooperative between groups.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer in Bellevue, WA
    Current Employee - Software Development Engineer in Bellevue, WA

    I have been working at Expedia full-time

    Pros

    Good leadership that cares about the employees. Not all groups have that but I do. Solid benefits, including travel reimbursement. They will provide just about any office related supply to keep team happy.

    Cons

    Lack of ownership and cooperation between organizations. They do not actively weed out poor performers. Some groups are more worried about process than getting things done right for the customer.

    Advice to ManagementAdvice

    Improve ownership throughout the organization.

    Recommends
    Positive Outlook
  2.  

    Ecommerce director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ecommerce Director in Seattle, WA
    Former Employee - Ecommerce Director in Seattle, WA

    I worked at Expedia (more than 10 years)

    Pros

    Great company work and invest into.
    Strong c-level team and engaged well with organization

    Cons

    Competing project timelines among departments utilizing shared resources often result in missed timelines and challenge ability to meet goals

    Advice to ManagementAdvice

    bring back equity opportunities for managers and below outside of technology teams

    Recommends
    Positive Outlook
  3.  

    Expedia Revenue Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Revenue Management Associate in Bellevue, WA
    Current Employee - Revenue Management Associate in Bellevue, WA

    I have been working at Expedia

    Pros

    Great team and great company.

    Cons

    Work is often tedious and repetitive.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Generally a good place to work at, Bellevue is a nice city to live too

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Expedia

    Pros

    Lots of smart people, good environment, good work-life balance most of the time

    Cons

    Not as many opportunities for entry level business students/professionals

    Recommends
    Neutral Outlook
  6. 5 people found this helpful  

    Really nice people, messed up management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Program Manager in Bellevue, WA
    Current Employee - Senior Program Manager in Bellevue, WA

    I have been working at Expedia full-time (less than an year)

    Pros

    Everyone I've met here is sincerely nice. They help one another instead of throwing them under buses. I've not heard people complain about one another behind each other's backs either, even people who have been let go. The bar is set realistically on performance. You can choose to bust your bottom for a promo and be rewarded, or you can put in moderate effort and still get by OK. Projects are not thrust upon you, you are allowed to push back and have some autonomy.
    They are dedicated to charity in a very deep way. It's really impressive how much time and energy is devoted to non profit and charity events.

    Cons

    They haven't really decided if they are a tech company or a travel company. Hence, tech people may not be used to the politics of cross-brand initiatives. They are NOT customer centric in the least. Nor are they developer centric. They seem to be lost in the weeds, but have been addressing this lately with the ouster of the previous CTO. They seem to want to be more customer centric, and Dara proclaimed that Expedia is a travel company at the last all hands, so I guess that's the goal.

    Advice to ManagementAdvice

    Try to be less top-down and homogenous white male. You have a lot of valuable women in this organization that are being passed over time and time again in favor of promoting white middle aged heterosexual Christian males. It's tired. Get over the frat house sausage fest.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great work/life balance but low chances of career progression

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Marketing Manager in Bellevue, WA
    Current Employee - Senior Marketing Manager in Bellevue, WA

    I have been working at Expedia full-time (more than 3 years)

    Pros

    Competitive enough salaries
    Good benefits (health etc.) and also travel benefits
    Need to call out that FTEs start with 15 working days PTO and get 20 after 3 years (besides 8 public holidays, 2 personal days and 10 days sick leave).
    Interesting work, especially if you like travel
    Autonomy in your role.
    Marketing has fun and interesting people to work with

    Cons

    Mid-level management has more mediocre people than superstars.
    Organizational decisions are driven by relationships and people's personal feelings as opposed to org design principles. Can be frustrating to deal with.
    Unobjective performance review process that can make pay rise and bonus decisions seem arbitrary.
    Company doesn't focus on customer experience or service, just maximizing transactions from customers. Works well in the short-term but doesn't take a long term view

    Advice to ManagementAdvice

    Set up your processes for career progression.
    CMO needs to think more about marketing strategy than re-orging every few months.

    Recommends
    Positive Outlook
  8.  

    Fast paced and Fun Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiting Coordinator in Bellevue, WA
    Current Employee - Recruiting Coordinator in Bellevue, WA

    I have been working at Expedia full-time (less than an year)

    Pros

    great benefits (wellness, travel, health, various discounts), fun workplace and events, casual atmosphere, friendly people, fast paced and quick changes make it interesting. Look forward to coming to work and engaging with teammates - especially sharing recent adventures. Free drinks - occasional snacks. Work-life balance is awesome! Seen several people get promoted across the org as well. All Hands / Town Halls seem genuine and are energetic. Philanthropy (i.e Day of Caring, various affiliated orgs, etc.) and affinity group opportunities are abundant.

    Cons

    Only been here a few months, but noticed some teams play favorites and can be difficult to work with. Several organizational changes in the few months I've been here - don't think it has to do with budget concerns, but it can seem like a revolving door. Hit and miss with managers who know how to help their reports advance. No outlined growth path could see people with potential, but not self advocating get left behind. Onboarding could be improved.

    Advice to ManagementAdvice

    Develop more transparent programs for realizing growth potential. More manager training in recognizing and developing people. Overall have a good feeling about the company.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Operations Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Expedia

    Pros

    The benefits are really good.

    Cons

    The Salary seems to be below fair market average across all positions.

    Advice to ManagementAdvice

    Pay your people what they are worth.

  10.  

    Getting better every day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Operations Manager in Bellevue, WA
    Current Employee - Customer Operations Manager in Bellevue, WA

    I have been working at Expedia full-time (less than an year)

    Pros

    Very smart people work here and they work hard, too. It's great to see phDs, engineers, and bloggers all working together to make travel easier and better.

    Cons

    I wish there were more travel benefits, i.e. more of a reimbursement offer, and greater discounts available to us.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Technology in Bellevue, WA
    Current Employee - Director of Technology in Bellevue, WA

    I have been working at Expedia full-time (less than an year)

    Pros

    Work environment is amazing. For tech folks many interesting problems to solve.
    Great benefits and time-off. Company encourages you to take time-off. Good employee travel discounts.
    Good work-life balance and office culture.

    Cons

    Compensation: Low to moderate. No stock grant at the time of hire.

    Advice to ManagementAdvice

    Need to beef up compensation.

    Recommends
    Positive Outlook
    Approves of CEO

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