Expedia Reviews

Updated April 13, 2015
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3.0
15 Reviews
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Expedia President and CEO Dara Khosrowshahi
Dara Khosrowshahi
7 Ratings

15 Employee Reviews

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  1. Lodging Partner Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Associate in London, England (UK)
    Current Employee - Marketing Associate in London, England (UK)

    I have been working at Expedia full-time (more than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Dynamic work enviroinment, nice staff modern technology. Good benefits opportunities for the future.

    Cons

    Salaries not always adequate to the cost of living. Difficult career path for some departments.

    Advice to Management

    Giving more career opportunities internally than externally.

  2. Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rating Specialist in London, England (UK)
    Former Employee - Rating Specialist in London, England (UK)

    I worked at Expedia

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Nice friendly people always socialising

    Cons

    Bad management, very dishonest and unprofessional

    Advice to Management

    Be more open

  3. Content Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Content Coordinator in London, England (UK)
    Current Contractor - Content Coordinator in London, England (UK)

    I have been working at Expedia as a contractor (more than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Young, dynamic, good work balance, ability to work indipendently

    Cons

    Changes in leadership, being a big corporate things are slowed down by too much bureaucracy

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  5. Helpful (2)

    Bureaucracy leading to missed opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in London, England (UK)
    Former Employee - Senior Manager in London, England (UK)

    I worked at Expedia full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The company does a good job of recruiting bright people (70-80% are top notch. The rest can be quite poor, but this is due to the working model. Smart people decide, "tools" execute). Relative to most employers they treat employees quite well, though they don't stack up as well against top-tier technology companies.
    Offices in Bellevue and London are top notch. Very pleasant physical workplaces.

    Cons

    -Promotions seem tilted towards ex-consultant heavy strategy groups.
    -Entire teams made for "strategy" made up of ex-consultants that don't actually add much to the business. The operating model seems to be to reduce the highly skilled, highly educated other functions to be their tools.
    -Bureaucracy runs rampant. Simple things take days and this prevents valuable, value-added work from being done.
    -Enough already with the powerpoint and long-term plans. These sound good on paper but have become nothing more than an echo chamber and an excuse to keep loads of people in meeting rooms for hours each day. Pick a strategy, execute on it. There's no need to make such detailed plans when you are just guessing

    Advice to Management

    -Less ex-consultants.
    -Dump the teams who exist only to "decide" things. They don't have domain knowledge and end up gumming up process and hurting morale.
    -Less overhead, more actual execution

  6. Helpful (2)

    A great learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Manager in London, England (UK)
    Former Employee - Senior Account Manager in London, England (UK)

    I worked at Expedia full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Bright people, great offices and some exciting opportunities. Good package.

    Cons

    Very political and too many restructuring/re-org:s which is unsettling. One day you are in the right team and then the politics change and you are suddenly in "the wrong team" and worry about being the next one be out the door in a reorg. Probably not the best place for women.

  7. Lacks culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Online Marketing Manager in London, England (UK)
    Former Employee - Online Marketing Manager in London, England (UK)

    I worked at Expedia full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Undoubtedly, the marketing budgets are huge. The office is smart like a googleplex. Strategy is aggressive and salaries are very competitive, with good benefits like car allowance and full family healthcare. Plust travel discounts for personal travel. And a lot of business travel depending on the division and team.

    Cons

    The company is too large and there's no culture embedded in the daily work. It lacks a passionate leader. The centre of power is the US headquarters. Any other offices lack political power and depend on what takes place outside their region. VPs and Senior Directors move around and get fired too often - a bad message from the top management. It doesn't inspire confidence.

    Advice to Management

    Work for your employees and customers - not for the shareholders.

  8. Great company but career progression is slow and unbalanced across the org

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative in London, England (UK)
    Current Employee - Administrative in London, England (UK)

    I have been working at Expedia full-time (more than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great offices, travel discounts, high level leadership good, social young staff, work hard play hard attitude.

    Cons

    Slow progression in some teams, the company should try to develop more internal up and coming members of the team rather than hire externals. Salary increases are very low which in some cases force people to leave in order to get a jump in base (often just to match your roles market value). Change management poor and rushed.

    Advice to Management

    There has been a lot of attrition and change recently but management should ensure that the culture does not change with that.

  9. Helpful (1)

    Ever-evolving place

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Expedia full-time

    Pros

    Great work-life balance.
    Trust in executive leadership team.
    Very cool London office. Good social environment.

    Cons

    Women do not advance as fast as men.
    Product evolution and process still very US-focused.
    A lot of staff in US headquarters with too much middle management and a lot of 'Directors'. Easier to get promoted to Director if you are US based or have a manager who is in the US.

    Advice to Management

    Higher bar for promotion to Director. Don't give out the title to different levels.

  10. Ecommerce Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Expedia

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great HQ located near Angel Tube Station (Northern Line Bank Branch), great opportunity within a wealthy company in a growing business

    Cons

    The selection process was a bit slow and clunky. After two phone interviews I wasn't able to understand what they where looking for

  11. Helpful (4)

    Fun company to work for, great people, lots of resources and opportunities to progress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst in London, England (UK)
    Former Employee - Senior Analyst in London, England (UK)

    I worked at Expedia full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Expedia Affiliate Network (EAN) feels like a startup, with a smaller head count than the rest of Expedia Inc. They hire genuinely lovely people (credit to the HR team), and while the work environment is relaxed, the ethos is to work hard, but have fun with doing so. There are lots of opportunities to progress, and the company has a lot of resources to get the job done.

    Cons

    - EAN is completely obsessed with their profit metric (MC).
    - The company seems disposed to being reactive to competitor moves, rather than pioneering.
    - Probably not the best place for a new graduate to start a career. The company currently has no measures in place to coach new grads or transition them smoothly to the cooperate environment.

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