Expeditors

www.expeditors.com

Expeditors Reviews

Updated January 8, 2015
Updated January 8, 2015
282 Reviews
3.1
282 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jeffrey S. Musser
18 Ratings

Review Highlights

Pros
  • Family feel, job security, highly viewed logistics company (in 14 reviews)

  • Great benefits if you are a lead or higher you get a monthly bonus (in 13 reviews)


Cons
  • Occasionally the dress code becomes a bit ridiculous, but I prefer having one too strict than one that is too transparent (in 22 reviews)

  • Extremely low pay compared to the industry standards (in 15 reviews)

More Highlights

26 Employee Reviews Back to all reviews

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  1.  

    You'd be surprised how far we'll go to overwork you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Agent - Export Operations in Brisbane, CA
    Former Employee - Agent - Export Operations in Brisbane, CA

    I worked at Expeditors full-time (more than 3 years)

    Pros

    The stellar pro for Expeditors' employees is the no lay off policy and its health benefits. Those benefits should come in handy to the majority of the smokers.

    Cons

    Management. How many supervisors does one department need? Too many people just distributing work to others and not enough people doing actual work.
    Communication. Mixed messages, no communication from closed door meetings. Expectations change without you knowing it then get blamed for not knowing...
    Monthly branch meetings about the millions in revenue/profit yet desk level employees don't see a dime.
    There is a lack of is a lack of integrity and honesty despite it being part of the cultural values.

    Advice to ManagementAdvice

    Value your employees -- Throw them a bone. Lots of people are very dissatisfied as shown from the anonymous survey recently. Clarify your performance review/raises and administer them consistently and timely. Is it performance or responsibility based?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    undesirable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Air Export Agent in San Francisco, CA
    Former Employee - Air Export Agent in San Francisco, CA

    I worked at Expeditors

    Pros

    Expeditors is a fortune 500 that Warren Buffet himself invests in. To make to to upper management, you might be mildly satisfied with a decent compensation. However, if you have a college degree, don't plan to stand out at an entry level from any one with simple a high school diploma.

    Cons

    Minimal pay, minimal days off (5 days prorated your first year of employment based on your start date- if this a sweat shop or modern american industry?). Huge gap between management and "workers" both culturally and financially. Feels extremely out dated in all principals related. Penny pinchers about everything. Don't expect to make a livable income for at least 5 years.

    Advice to ManagementAdvice

    look at your OT and hire more people.

    Doesn't Recommend
    Approves of CEO
  3. 5 people found this helpful  

    Welcome to 21st Century SLAVERY, sans the physical beatings....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customs Bokerage in Los Angeles, CA
    Current Employee - Customs Bokerage in Los Angeles, CA

    I have been working at Expeditors

    Pros

    There is job stability and excellent medical benefits- but thats it.

    Cons

    Expeditors loves proclaiming top-notch 'professionalism' in the industry, but somehow manage to promote idiots with barely a high school education to supervisor/management positions. EI LAX is capitalism at its finest- why hire more people when 1 slave can do the job of 3? No rasies or bonuses are given to non-mangement employees, although the $$$$ is there. Ridiculous expectations from low-level management towards employees. No Human Resources Dept. HIGHLY STRESSFUL WORK ENVIRONMENT.

    Advice to ManagementAdvice

    Fire yourselves. And STOP telling employees to be grateful we have jobs. Without your employees there is no Expeditors. Remember that. Also, low level managment need courses on how to coach employees. Better yet, you should require college educated people for sups/management positions. Novel idea.

    Doesn't Recommend
    No opinion of CEO
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  5. 5 people found this helpful  

    A truly horrible place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Expeditors

    Pros

    It is one of the only companies in the PNW doing what it does, so if you want a career in logistics, it is one of the only places to be.

    Cons

    The pay is low, work place is highly monitored. Manager berate employees and snoop. A truly bizarre experience.

    Advice to ManagementAdvice

    EI needs to reward advanced education as well. Managers are advocates about the status quo because they have no options.

    Doesn't Recommend
    Disapproves of CEO
  6. 9 people found this helpful  

    Accounting at Expd, in general, pays little. Upper mgmt are uptight+difficult to approach. No options to grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Global Accounting Support in Seattle, WA
    Current Employee - Global Accounting Support in Seattle, WA

    I have been working at Expeditors

    Pros

    -Free bus pass and no monthly health premiums
    -$0.50 match for 401k (but not a huge match amount in total)
    -40 hours a week only and stable

    Cons

    -Strict dress code (slacks and tie everyday including FRI)
    -Slow growing management structure.
    -Non approachable upper management (40+ year old males) who thinks you're stupid for asking questions
    -12-20% lower in salary compared to industry standard
    -Old fashioned on technology and cheap to employees. (No higher-end coffee for free nor snacks)

    Advice to ManagementAdvice

    Get your stick out of your a$$es and be approachable so you can teach the younger generation how to perform FOR you instead of making them think they should quit.

    Doesn't Recommend
    No opinion of CEO
  7. 11 people found this helpful  

    It's a bad economy, but you owe yourself better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Quality Assurance Specialist in Seattle, WA
    Former Employee - Quality Assurance Specialist in Seattle, WA

    I worked at Expeditors

    Pros

    -few work overtime.
    -depending on your role, failure to meeting goals has no consequence.
    -downtown location
    -you get to play dress up everyday.
    -you won't have to worry about keeping your skills up to date.
    -free bus pass
    -health insurance is covered by employer (but your salary reflects this)

    Cons

    -No career growth
    -No mentoring or skill building
    -Incompetent managers are in charge of delegating work.
    -The majority of talented people leave within 3 years- management will just say "It's not for everybody!" - it apparently isn't for about 30% of the QA staff, the turnover rate is outrageous, yet the problem is always squarely pegged as a "bad hire".

    Advice to ManagementAdvice

    Rewards productivity and achievement, nuture growth and mentoring. Implement what outside consultants advised. Be more flexible with time off, increase vacations and make the salaries more competitive.

    Doesn't Recommend
    No opinion of CEO
  8. 6 people found this helpful  

    Low Pay, Poor Management, Nepotism and Stay Away From IS Dept

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Expeditors

    Pros

    - great prime time location in downtown seattle
    - free bus pass
    - medical package
    - ESPP
    - most of the people are great

    Cons

    - no room for growth
    - nepotism
    - too conservative
    - senior management is unreasonable with personal requests
    - maternity leave is too short
    - low balls pay
    - integrity is not observed here when people play blame games
    - some mid management micro-manage and could take a management class on how to work with employees
    - too many rules here, it seems that people have to watch their backs with what they do

    Advice to ManagementAdvice

    people should think twice before coming here to work.

    there are depts that are far more conservative than others. saw a few too many promoted that did not deserve it and others that do deserve it- they get overlooked because of nepotism/brown nosing.

    IS dept is too corrupt and a very high turn over rate. some mid management people need to learn how to observe their team members. (insert favortism here)

    other depts after observing, have it worse. some depts dont have any growth because people are so comfortable with their jobs for 10+ years. so the younger generation, start looking elsewhere, there is no such thing as growth here. oh and pay, it's insulting.

    this is an old school company, i suggest that upper management take some time and talk to their employees and see what they really think. a lot of people leave because of this negligence.

    Doesn't Recommend
    No opinion of CEO
  9. 3 people found this helpful  

    The IS department is treated like lower class and the Sales staff are kings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - QA Specialist in Seattle, WA
    Former Employee - QA Specialist in Seattle, WA

    I worked at Expeditors

    Pros

    The job is okay if you care about job security. The people and even the managers are really nice.

    Cons

    Think Dilbert meets Hitler. The rules about the dress code and desk cleanliness come close to redonkulus. Not allowed to show any personality in the cube.

    Advice to ManagementAdvice

    Losen up in the IS department! Your not building airplanes. Your not even interacting with the customer! Why the monkey suit? I dont get it.

    Doesn't Recommend
    Disapproves of CEO
  10. 4 people found this helpful  

    Expeditors - not a place to look for in career growth or for a decent salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Ocean Export Agent in Seattle, WA
    Former Employee - Ocean Export Agent in Seattle, WA

    I worked at Expeditors

    Pros

    -Company has an "open door" policy where you can meet your supervisor, manager, or district manager at anytime w/o "repercussions."
    -Very nice health care plan

    Cons

    -If you're not working in corporate, you generally start at $30,000 as a customer representative. In corporate, subtantially higher closer to $40,000 or more
    -Paid by the hour, not salary unless you're in corporate
    -Pay raise per year is $1.50
    -Starts with 2 weeks vacation time, does not roll over. You get 2 weeks of vacation after 5+ years.
    -The paycheck does not reflect closely match the amount of work you do
    -Company is not doing well (check their historical stock price) and will fire employees instead of laying off to avoid bad pr and severance packages
    -Although the company has an "open door" policy (see Pros), the mindset of "big boss, small employee" mentality still remains
    -Slow to innovate
    -Has a heavy political atmosphere in upper management
    - Upper management does not have much transparency toward employees
    -Training is a joke, you do required 52 hr workbook training which trains you on a theoretical processes in the logistics industry but in reality it doesn't help at all. People rush through it as fast as possible to meet their requirement
    -Expeditors claim to emphasize on employee personal growth but there aren't any tangible, specific measures
    -Average turnover for the non-managerial employee at Expeditors is 3 years
    -No HR department, is quite terrible at scheduling interviews

    Advice to ManagementAdvice

    Fix the cons mentioned above

    Doesn't Recommend
    Disapproves of CEO
  11. 13 people found this helpful  

    When I die I'll go to heaven- I've spent my time in hell - Expeditors.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - IT Developer in Seattle, WA
    Current Employee - IT Developer in Seattle, WA

    I have been working at Expeditors

    Pros

    It pays a little better than unemployment. They know how to make money.

    Cons

    It's a cult - IT vp actually said that to fit in here you have to drink the Kool-Aid. Every thing about the place is homegrown and they think it's an advantage. It's a technological backwater and there is no technical career path- you have to become a manager to make any money. "Fitting in" is extremely important. My favorite thing is that having a sense of humor is a corporate value and I've never worked in a more opressive environment.

    Advice to ManagementAdvice

    Stick with your strategy of hiring recent grads because no one who has ever worked for a company where your basic human dignity is respected will ever be happy here.

    Doesn't Recommend
    Disapproves of CEO

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