Experian

  www.experiangroup.com
  www.experiangroup.com

Experian Reviews

Updated December 8, 2014
Updated December 8, 2014
289 Reviews
2.9
289 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Brian Cassin
19 Ratings

Review Highlights

Pros
  • in some departments there is better work/life balance in others not so much (in 23 reviews)

  • Good benefits and vacation allotments (in 22 reviews)


Cons
  • Senior management does not take interest in mentoring subordinates (in 23 reviews)

  • Not enough work-life balance or work from home opportunities (they frown on it, it seems) (in 9 reviews)

More Highlights

57 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Pros

    Company strives to hire the smartest people in the industry. You will get a chance to work with the best and learn something new every day.

    Cons

    Business does not have clear direction and has missed market trends repeatedly.

    Chaotic and fast past environment does not allow engineers to perform proper design and implementation. Too many issues with production systems puts the entire staff into a never-ending spiral of dealing with production issues.

    Advice to ManagementAdvice

    Need to consider replacing top leadership on the business side.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Client Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Pros

    Benefits, holidays, time off, no weekends,

    Cons

    Pay, repetitive, poor mentors, starting to micromanage,

    Advice to ManagementAdvice

    Hire managers that are qualified for their positions.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Product Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time (more than an year)

    Pros

    Public Company
    One of the largest Credit Bureaus
    Great Clients/Partnerships
    Competitive in the market place
    Focused on personal growth

    Cons

    Unstable
    Long commute from my house

    Doesn't Recommend
    Neutral Outlook
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  5.  

    It is a okay place to work but not grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer
    Current Employee - Senior Software Engineer

    I have been working at Experian full-time (less than an year)

    Pros

    Experian is a table and profitable company.

    Cons

    Their technology is out of date

    Doesn't Recommend
    Approves of CEO
  6.  

    Love the people and the collaboration!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time

    Pros

    - Compensation
    - Ability to speak your mind
    - ability to start your own projects and follow them through

    Cons

    - Takes FOREVER to get anything done
    - Reactive vs. proactive

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Too Much Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer
    Current Employee - Software Developer

    I have been working at Experian as a contractor (less than an year)

    Pros

    Great colleagues, excellent pay and benefits. Most of the time, the work is quite interesting.

    Cons

    Too much change over the last year. During the recession there were lots of lay-offs and virtually no positions have been refilled. This has led to burnout amongst too many good people. While the work is rewarding and the people are great, the consistent demand to do more with less is going to drive people to leave now that the job market is better.

  8.  

    Great company, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Manager in Allen, TX
    Current Employee - Client Service Manager in Allen, TX

    I have been working at Experian full-time (more than 3 years)

    Pros

    Great environment to work in

    Cons

    You do not get paid your worth

    Advice to ManagementAdvice

    Value your employees more

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Not flexible and to slow to adjust to changes in the industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Developer in Allen, TX
    Current Employee - Senior Software Developer in Allen, TX

    I have been working at Experian full-time (more than an year)

    Pros

    in some departments there is better work/life balance in others not so much.

    Cons

    Do not count on the bonus if taking a new position. Management is asking newcomers for input however always turn it down. Company does not invest money in the new software and uses mostly freeware or old outdated versions that not compatible with new versions that is currently on the market.

    Advice to ManagementAdvice

    Invest in the new updated software, allocate budget for technical training, be more open to the suggestions that new hires bring with their experience from other companies - it will help you to keep the company on the decent level.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Great culture but too much politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA Tester in Costa Mesa, CA
    Current Employee - QA Tester in Costa Mesa, CA

    I have been working at Experian as a contractor (more than an year)

    Pros

    Good pay rate
    Good culture
    Good work/life balance

    Cons

    Too much politics
    Difficult to convert from contract to full time
    Employees are disposable

    Advice to ManagementAdvice

    Please back up your tenured and professional employees and keep them.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Call Center Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Experian full-time (less than an year)

    Pros

    Beggining salary is good for an agent, 40 sick hours are part of the benefits starting on first pay check.

    Cons

    Constant changes and a day to day basis. Management is cutting back on employee bonuses for monthly achievements. Call Center QA always find minimum details to fail you on the calls.

    Recommends
    Neutral Outlook
    No opinion of CEO

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