Experian

www.experiangroup.com

Experian Reviews

Updated January 26, 2015
Updated January 26, 2015
300 Reviews
2.9
300 Reviews
Rating Trends

Recommend to a friend
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Brian Cassin
20 Ratings

Review Highlights

Pros
  • in some departments there is better work/life balance in others not so much (in 23 reviews)

  • Good benefits and vacation allotments (in 22 reviews)


Cons
  • Senior management does not take interest in mentoring subordinates (in 23 reviews)

  • Not enough work-life balance or work from home opportunities (they frown on it, it seems) (in 9 reviews)

More Highlights

79 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    going through a lot of changes, layoffs have demoralizing but hopefully it turns around for the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Current Employee - Anonymous Employee in Costa Mesa, CA

    I have been working at Experian

    Pros

    the Benefits are great, health insurance is affordable

    Cons

    there were several layoffs during 2014

    Doesn't Recommend
    Negative Outlook
  2.  

    Go if you really don't have other options

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Pros

    Good market share in data analytics

    Cons

    Super low salary
    Poor management
    Long working hours

  3.  

    LOTS of ups & downs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time (more than 10 years)

    Pros

    Flexibility, Vacation time, Work/Family balance

    Cons

    Management & Upper Management, TONS of silo's

    Advice to ManagementAdvice

    Break silo's and focus on long term goals

    Doesn't Recommend
    Negative Outlook
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  5. 2 people found this helpful  

    Top heavy company that used to innovate but now is only concerned about the bottom line. Hopefully they can turn it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Manager in Schaumburg, IL
    Former Employee - Senior Account Manager in Schaumburg, IL

    I worked at Experian full-time (more than 10 years)

    Pros

    Good pay and benefits, nice cafeteria

    Cons

    The company is not agile enough to keep up with the changing pace of the marketplace.

    Advice to ManagementAdvice

    Look around you. Your competition is eating your lunch!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 4 people found this helpful  

    Wierd vibe and predatory work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President Sales in New York, NY
    Current Employee - Vice President Sales in New York, NY

    I have been working at Experian full-time (more than a year)

    Pros

    Benefits, company car to all customer-facing sellers

    Cons

    Predatory management practices. When I joined it was made clear to me that I was supposed to "clean house" There were good employees in place and I was not about to just fire them. When I decided to keep these employees my fate was sealed and I got the sack

    Advice to ManagementAdvice

    Try developing new managers and employees rather than just take them in and fire them after 9 months. Provide an opportunity for improvement and mentorship. Work life balance was a joke here

    Doesn't Recommend
    No opinion of CEO
  7. 3 people found this helpful  

    Project Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Project Manager in Costa Mesa, CA
    Former Employee - Senior Project Manager in Costa Mesa, CA

    I worked at Experian as a contractor (less than a year)

    Pros

    Great co workers, everyone trying to do their best to complete projects on time. Good pay.

    Cons

    Burn out factory. Billion dollar company runs itself like a start up. Constant high pressure and extremely fast paced environment, every IT resources constantly overbooked on numerous projects, need for bargaining / horse trading on shared resources to get projects completed on time.

    Advice to ManagementAdvice

    Stress factory, employee burn out inevitable. Stop treating people like their replaceable no matter what and you might not see such a high turn over rate. Too many weekly 'emergency' issue fire drills, too many resources being poached off projects for emergency issues to successfully complete ongoing projects adequately.

    Doesn't Recommend
    Neutral Outlook
  8. 3 people found this helpful  

    From the envy to sweatshop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time (more than 5 years)

    Pros

    Most work together for the common good but since the largest disruption in recent memory, it has not been the same place.

    Cons

    Work life balance does not exist, UK management mentality seem to be evermore prevalent and not for the better.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Downsized But Not For Lack Of Trying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Consultant SSC in Benbrook, TX
    Current Employee - Senior Business Consultant SSC in Benbrook, TX

    I have been working at Experian full-time (more than 10 years)

    Pros

    I work in the specialized sales channel working with Experian resellers. I am fortunate the I get to work remotely and have nice benefits. However, the company values don't seem to exist. When I was a sales manager at Chilton we all worked together to grow the business and their was a team approach to selling. In this group, everyone works independently and the only team that exists is on the sheet of paper in human resources. We need a strategic approach to growing the business with less criticism from the newbies to the group.

    Cons

    We continue to have a constant turnover in leadership in our group. Our new vice president talks too much about herself, does not keep information confidential. She recently suggested that I turn in my sales hat to work on compliance issues and product management products. The only reason she was promoted is because she spoke in a negative manner to multiple people in the organization about her peers. As a result, those people have been put out to pasture or have been forced to resign.

    Advice to ManagementAdvice

    Get a manager in our group that is interested in growing the business and sticking with business issues. We are so tired of hearing of her accomplishments in her life. The rest of us our hear to work and not focus on issues with the vice president of specialized sales.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Outsourced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Management Analyst in New York, NY
    Current Employee - Data Management Analyst in New York, NY

    I have been working at Experian full-time (more than a year)

    Pros

    Remote work is possible, fair compensation, good people

    Cons

    Layoffs and work outsourced, not a good work life balance

    Doesn't Recommend
    Negative Outlook
  11. 4 people found this helpful  

    Formerly great company has gone downhill fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Staff
    Former Employee - IT Staff

    I worked at Experian full-time (more than 10 years)

    Pros

    Location is close to home. Salaries are pretty good. Many long-time employees are wonderful co-workers with great knowledge and provide great service. Occasional telecommuting allowed by some managers, but not all.

    Cons

    Terrible management at all levels! Company goals are all very short-term. They only care about cost-cutting with no concern for quality or retaining knowledgeable, valuable employees. Example: in IT, approximately 80-90 percent of very experienced and knowledgeable staff were laid off and replaced with less experienced workers with lower salaries. Many jobs were shifted to other countries or states.

    Advice to ManagementAdvice

    Start thinking long-term. Listen to employees who know the business and their jobs when making decisions. Stop lying to employees. Improve the technology at what should be a high-tech company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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