Experian

  www.experiangroup.com
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Experian Reviews

Updated August 18, 2014
Updated August 18, 2014
253 Reviews

2.9
253 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Brian Cassin
4 Ratings

Review Highlights

Pros
  • work life balance is typically OK but reflected in poor pay and benefits (in 18 reviews)

  • Good benefits, decent time off, plenty of telework opportunities (in 21 reviews)


Cons
  • Senior management does not take interest in mentoring subordinates (in 19 reviews)

  • Not enough work-life balance or work from home opportunities (they frown on it, it seems) (in 5 reviews)

More Highlights

54 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Would be 5 stars if not for the fact that each year the company has layoffs, as often as quarterly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Costa Mesa, CA
    Former Employee - Anonymous Employee in Costa Mesa, CA

    Pros

    The main office at 475 Anton is great with schedule flexibility and supports the work/family balance. 9 out of 10 managers are supportive and available when you need them. Good benefits and vacation allotments. Clean, newer office and equipment. Overall pleasant workforce with a 'let's help each other' vibe. Backstabbing and self-promotion at the expense of coworkers is NOT the norm.
    Experian is ethical in its purported intent and business goals and actively promotes community involvement and supports local and national charities.

    Cons

    Workforce is top heavy with management, especially on the director and VP level. The company talks about not having silos (i.e. groups that have information that isn't known/shared freely with other groups) yet silos persist and cross group/department communication is poor. Customer focus initiatives are rolled out with fanfare, much to the appreciation of clients, only to fade away in a year or two due to changes in upper management and/or a lack of accountability from regulators.
    And of course, mass layoffs are routine. I worked there for almost 15 years, and for the first few years, the layoffs happened perhaps every three years, including the year I started. The last six years have incurred layoffs every year, with the rate increasing to quarterly this year. Perhaps this is due to the change in upper management to those with a background in finance: the bottom line for the next quarter is everything (shareholders must see an immediate profit!), and long-term planning is moot? I guess time will tell if this strategy works or if the talent pool of experienced workers becomes so drained that data quality becomes severely compromised.

    Advice to ManagementAdvice

    See Cons, above.

    Negative Outlook
    No opinion of CEO
  2.  

    Interesting company that is moving from being a collection of small operations to a more connected global organisation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial
    Current Employee - Commercial

    Pros

    Wide variety of work, good opportunities for travel. Generally employ intelligent staff. Compensation is lower side of average, time off average, work life balance mixed

    Cons

    Experian still hasn't quite managed to start like acting like a grown up global company. Regional and local profit targets get in the way of effectively dealing with growth and investment sometimes.

    Advice to ManagementAdvice

    Keep going. Still much to do. And just because consultants cost more doesn't mean they must be right! Trust and stretch your own staff.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Web Developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Many good benefits and perks. They have recreation room and training classes.

    Cons

    They have several tight deadlines and got us overloaded.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great place to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance Intern  in  Costa Mesa, CA
    Former Employee - Finance Intern in Costa Mesa, CA

    Pros

    If you take the initiative, there are always opportunities for recognition. You can take on high profile projects and work with members outside your functional group. The team environment is friendly and nurturing, and management is open and receptive.

    Cons

    There are few opportunities for career growth within the company. Although they do hire internally, you're more likely to expand within your given role rather than move up.

    Advice to ManagementAdvice

    It would have been interesting to have more cross-functional team experiences to increase employee ownership of company (versus functional) goals and objectives.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Collaborative work environment on exciting projects

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Interesting projects coming in with more of a consulting angle. Collaborative work environment is great when you are starting out.

    Cons

    Expect potentially long hours in kind of an unexpected manner. Project deadlines dictate whether or not you can maintain a flexible schedule.

  7.  

    Trying to join the big leagues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Relations Specialist  in  Costa Mesa, CA
    Current Employee - Community Relations Specialist in Costa Mesa, CA

    Pros

    Competent coworkers, fair salaries, growth oriented, big ideas, and established reputation

    Cons

    Bureaucratic, political atmosphere, poor decision making at times, complex and convoluted

    Advice to ManagementAdvice

    Hire and promote the best people

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales  in  Schaumburg, IL
    Former Employee - Sales in Schaumburg, IL

    Pros

    Good company. Great location. Professional staff. Excellent benefits. There is room for moving up in the company, just have to kiss the right tush.

    Cons

    Revolving door. Job security can be an issue, even for great employees. Culture is a bit loopy at times.

    Advice to ManagementAdvice

    Stop the hire/lay off cycle. It creates paranoia among employees and leads to decreased productivity. Have some faith in your employees and invest in them.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Legal Compliance

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good company good people good location

    Cons

    I do not have much bad to say

  10.  

    Experian is a great job for recent college graduate!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Excellent training program. Great benefits. Effective managers. Decent starting salary that will increase in 3 months. Bonuses. Overtime . Friendly and welcoming environment . Beautiful building with gym. Great health benefits!

    Cons

    I love Experian. This job taught me valuable skills that I will use in future job positions. I just didn't like working at a call center so I left. However, Experian really care about their employees. It a great place to work if you love not having your weekends off and love talking to people,

    Advice to ManagementAdvice

    Keep up the great work!

  11.  

    Neutral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Decent Benefits Decent Pay Work Life Balance

    Cons

    Wants to be a technology company not quite there yet .

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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