Experian

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Experian Reviews

Updated Jul 22, 2014
Experian – Nottingham – “Experian Landmark House”

All Employees Current Employees Only

2.8 239 reviews

33% Approve of the CEO

(no image)

Brian Cassin

(3 ratings)

41% of employees recommend this company to a friend

Review Highlights

Pros
  • work life balance is typically OK but reflected in poor pay and benefits (in 18 reviews)

  • Good benefits, decent time off, plenty of telework opportunities (in 21 reviews)


Cons
  • Senior management does not take interest in mentoring subordinates (in 19 reviews)

  • Not enough work-life balance or work from home opportunities (they frown on it, it seems) (in 5 reviews)

More Highlights
33 Employee Reviews Back to all reviews
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Low Budget Employer

    Customer Service Representative II (Current Employee) Allen, TX

    ProsNo weekends Vacation Sick Time

    ConsNo recognition no matter how hard you try. Lazy employees get paid the same or more as hard working employees, who never call in sick. Management recognizes employees whom they like not employees that get the job done. Less qualified people promoted to positions, while qualified applicants are told they need more experience.

    Advice to Senior ManagementStop playing games. no one cares about Kentucky Derby or Dance off. Pay a decent wage based on experience. Stop holding qualified hardworking employees back because you don't like them.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    A wrong turn

    Anonymous Employee (Former Employee) Costa Mesa, CA

    ProsThere are other divisions to work for that are likely better managed than the Costa Mesa office.

    ConsThe most political work environment I've ever worked in. Constant change, lack of focus and no sign of teamwork.

    Advice to Senior ManagementHire capable Sr. Managers that are real leaders. Pay attention to the customer and build products that cater to their needs.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Account team

    Anonymous (Former Employee)

    ProsMOST of the people are good. Get way more money coming from other companies than the poor souls who suck it up and stay do.

    ConsAssociate directors don't do anything! Huge layoffs, keeping the less paid people all of which who got crap raises which didn't equal what experienced employees (who were laid off) made, and have absolutely no skills or common sense. Bad move.

    Advice to Senior ManagementCut your own salaries, trim your own fat. You clearly don't know what your doing, let's outsource our positions to another country who fully can't speak English!!!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    terrible company

    Dispute Agent (Former Employee) Allen, TX

    Prosnothing,training is bad , no support, bad supervisor

    Consterrible schedule terrible environment, 30 minute lunches, etc

    Advice to Senior Managementpay your employees

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    The worst job I ever had

    Consumer Associate II (Former Employee) Allen, TX

    ProsThere are none. It is a terrible place to work

    Consinept Team Managers. Pay is terrible. They will hire anyone due to the revolving door, no one stays very long.

    Advice to Senior ManagementPay a decent wage, you will get better quality staff. Consider advancing Manager's that actually have had some of management training.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Very uncomfortable

    Customer Service Representative (Current Employee) Dallas, TX

    ProsNice breaks all the time.

    ConsNosey coworkers always have a lot of drama

    Advice to Senior ManagementNew hiring managers

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Unfair layoff strategy

    Sales Director (Current Employee) Northeast, NY

    ProsGreat compensation - if you can stay employed

    ConsBased on hearsay - people make decisions to lay off others without ANY opportunity to turn things around or work through feedback

    Advice to Senior ManagementQuit hiring people with an expectation that they will come in and lay off their colleagues, and when they refuse lay them off! What a sorry excuse of treating people who work hard and are worth their weight in gold.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Pressure Cooker

    Channel Sales Director (Current Employee) Allen, TX

    ProsDecent Benefits
    Sales people work from their home offices

    ConsEncourage back stabbing culture to get ahead
    Highly political
    Regular purging of employees
    Poor Executive Management - most came from the banking industry and have kept their failed policies

    Advice to Senior ManagementEnough of the employee surveys that are always manipulated to look like everyone is so happy to work for Experian. Open your eyes and see what kind of environment you have created. There are no team players. People are only looking out for #1. Create an honest culture without cronyism and watch the company flourish.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    All that matters is sales - nothing else seems in focus,

    Executive (Former Employee)

    ProsHQ in CA. Decent folks from old TRW business.

    ConsHorrible executive management. More interested in golf clubs than the business. Poorly integrated acquisition strategy for new businesses. Classes USA?!?!?!

    Advice to Senior ManagementFire the pompous Group Presidents who are focused on sales conferences and their golf scores. Innovation focus is a joke. Too many execs with limited intellectual horsepower.Running a business like this is not all about sales and quotas and pipelines.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Sad

    Anonymous Employee (Current Employee)

    ProsYou get paid
    Healthcare
    Better than working with the security or facility department

    ConsPrepare for long hours

    Taking time off is frowned upon

    Email box will be full everyday with new request to fix or solve problems with solutions that will be ignored

    Being laid off is common. In fact one building they own is empty and the one we work in is less than half full.

    Advice to Senior ManagementSmell yourselves every once and a while, it isnt roses I smell.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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