Experian Reviews

Updated July 3, 2015
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2.0
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Experian Chief Executive Officer Brian Cassin
Brian Cassin
5 Ratings

Pros
  • in some departments there is better work/life balance in others not so much (in 23 reviews)

  • Good benefits and vacation allotments (in 22 reviews)

Cons
  • Senior management does not take interest in mentoring subordinates (in 23 reviews)

  • Work life balance does not exist, UK management mentality seem to be evermore prevalent and not for the better (in 9 reviews)

More Pros and Cons

94 Employee Reviews

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  1. Very corporate, Very unorganized

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Copy Writer in Irvine, CA
    Former Employee - Copy Writer in Irvine, CA

    I worked at Experian

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    If you are simply in need of a job it is a steady and stable job.

    Cons

    Culture, management and the nature of the business, which is for-pay credit scoring.


  2. Helpful (2)

    Revenue Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Costa Mesa, CA
    Former Employee - Anonymous Employee in Costa Mesa, CA

    I worked at Experian full-time (More than 10 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Average benefits. Line management team and coworkers nice, hard working

    Cons

    Typical large company. Sometimes too politically charged. Cannot retain qualified high caliber employees, nor does it promote the same. Instead, when they do promote within, it is usually incompetent/mediocre people. Hires from outside typically instead of developing people from within. Too many levels to advance one's career. Only company I've worked at where people yelled at, or belittled people/bullied them some times form the Director level sometimes from Senior management at all hands meetings

    Advice to Management

    When you ask employees what the problem is, listen and don't give lip service. Fix the problem, and spend less time seeking whom to blame.


  3. If you are techie or genius and want to spoil your career go and join...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst Programmer in Mumbai (India)
    Former Employee - Analyst Programmer in Mumbai (India)

    I worked at Experian full-time (More than a year)

    No opinion of CEO
    No opinion of CEO

    Pros

    Nothing to offer except money. They hire great talents and give good packages.

    Cons

    1. All fools are positioned at top level
    2. Politics at every level
    3. No vision
    4. They fire employees when they want
    5. No job security in Experian India
    6. Everything worst a company can have

    Advice to Management

    Remove all fools from top positions.
    People from BPO industry are handling efficient technical team still no action. Stop favouritism.


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  5. typical big company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA

    I worked at Experian full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    job security, lots of data resources

    Cons

    difficult to make impact due to size of company. lack of vision, typical large company.


  6. A company that is going to move as many jobs as possible from Californnia to TX or Costa Rica - very sad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Costa Mesa, CA
    Former Employee - Anonymous Employee in Costa Mesa, CA

    I worked at Experian

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Really nice people to work with who are very on edge about their job security

    Cons

    Layoffs now with each pay period - small groups each time

    Advice to Management

    Management is simply trying to keep their heads above water and going in all directions to do so. Asked to cut budget, nothing is good enough and top management and shareholders want more cuts to make numbers


  7. Helpful (2)

    call center

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center in Allen, TX
    Former Employee - Call Center in Allen, TX

    I worked at Experian full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice people and great perks.

    Cons

    Younger training staff and want to be managers are rough on over 40 and above new hires. If you can't speak certain street talk you are out of the loop.

    Advice to Management

    Start at the call center after training and new hires are put on the floor. See what the turnover is for 40 and above if they quit, got mad and walked out or were dismissed.


  8. Large company that runs it's IT department as if it's a start-up venture.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Project Manager in Costa Mesa, CA
    Former Contractor - Senior Project Manager in Costa Mesa, CA

    I worked at Experian as a contractor (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Some great people working in the IT department, they will challenge you to support your actions. This company will push you to your improve your work capacity beyond what you thought you may have been possible of doing. Daily updates & upgrades to implement new system features will get you well exposed to production control methodology.

    Cons

    60-80 hour work week and weekend response expected with limited overtime compensation. Start up mentality within the IT department. This is an extremely high paced and high pressure environment with multiple department interests competing for over worked and understaffed IT department. You will work at 110% capacity all the time and you'll need to quickly decide what you won't be able to get accomplished to handle the constant requests for "emergency" updates by upper management. If you don't have thick skin and can't handle criticism don't work in the IT department.

    Advice to Management

    Your available resource pool will continue to diminish as you continue to burn through contractors at an alarming rate and as more people become aware of how bad the work life balance has become within the IT department. Compensation for contractors is good, but at a certain point people will not work in that environment no matter how much money is offered.


  9. Lots of potential, but executive changes over past couple of years have created a highly political environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Middle Manager in Costa Mesa, CA
    Current Employee - Middle Manager in Costa Mesa, CA

    I have been working at Experian full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good data assets and an oligopolistic business model at its core

    Cons

    Highly political environment. Pick your champions carefully and watch your back

    Advice to Management

    Don't tolerate overt political activities and ensure everyone keeps the long term interests of Experian top of mind


  10. Helpful (3)

    awesome coworkers but constant layoffs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Manager in Schaumburg, IL
    Former Employee - Senior Account Manager in Schaumburg, IL

    I worked at Experian

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    great coworkers, fabulous clients to work with

    Cons

    Constant layoffs, not a lot of job security

    Advice to Management

    please be clear about the state of the company


  11. Helpful (1)

    Experian

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Costa Mesa, CA
    Current Employee - Sales Executive in Costa Mesa, CA

    I have been working at Experian

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great people, great products and collaborative work environment, great potential.

    Cons

    Current executive management team. Political environment is toxic. Short sided strategy to drive cost out of the business.

    Advice to Management

    Was a great company until recent executive management changes. Need to make changes at the top of the house before it is too late.



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