Experian Reviews

Updated April 9, 2015
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Experian Chief Executive Officer Brian Cassin
Brian Cassin
6 Ratings

88 Employee Reviews

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  1. Large company that runs it's IT department as if it's a start-up venture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Senior Project Manager in Costa Mesa, CA
    Former Contractor - Senior Project Manager in Costa Mesa, CA

    I worked at Experian as a contractor (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Some great people working in the IT department, they will challenge you to support your actions. This company will push you to your improve your work capacity beyond what you thought you may have been possible of doing. Daily updates & upgrades to implement new system features will get you well exposed to production control methodology.

    Cons

    60-80 hour work week and weekend response expected with limited overtime compensation. Start up mentality within the IT department. This is an extremely high paced and high pressure environment with multiple department interests competing for over worked and understaffed IT department. You will work at 110% capacity all the time and you'll need to quickly decide what you won't be able to get accomplished to handle the constant requests for "emergency" updates by upper management. If you don't have thick skin and can't handle criticism don't work in the IT department.

    Advice to Management

    Your available resource pool will continue to diminish as you continue to burn through contractors at an alarming rate and as more people become aware of how bad the work life balance has become within the IT department. Compensation for contractors is good, but at a certain point people will not work in that environment no matter how much money is offered.

  2. Lots of potential, but executive changes over past couple of years have created a highly political environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middle Manager in Costa Mesa, CA
    Current Employee - Middle Manager in Costa Mesa, CA

    I have been working at Experian full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good data assets and an oligopolistic business model at its core

    Cons

    Highly political environment. Pick your champions carefully and watch your back

    Advice to Management

    Don't tolerate overt political activities and ensure everyone keeps the long term interests of Experian top of mind

  3. Helpful (2)

    awesome coworkers but constant layoffs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Manager in Schaumburg, IL
    Former Employee - Senior Account Manager in Schaumburg, IL

    I worked at Experian

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    great coworkers, fabulous clients to work with

    Cons

    Constant layoffs, not a lot of job security

    Advice to Management

    please be clear about the state of the company

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  5. Helpful (1)

    Experian

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Executive in Costa Mesa, CA
    Current Employee - Sales Executive in Costa Mesa, CA

    I have been working at Experian

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great people, great products and collaborative work environment, great potential.

    Cons

    Current executive management team. Political environment is toxic. Short sided strategy to drive cost out of the business.

    Advice to Management

    Was a great company until recent executive management changes. Need to make changes at the top of the house before it is too late.

  6. Tough and unrewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery in Nottingham, England (UK)
    Current Employee - Delivery in Nottingham, England (UK)

    I have been working at Experian

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    good team working atmosphere. high responsibilities right from the start. Challenging market.

    Cons

    too many management lines. No employees career path. compliancy rules over creativity. Massive working hours

    Advice to Management

    Get rid of the useless and expensive middle management. Hire more junior people that will create more revenue.

  7. Senior management ignores bad behavior

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development in Costa Mesa, CA
    Current Employee - Business Development in Costa Mesa, CA

    I have been working at Experian full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Busy, lots of work to do, management lets employees do their job without micromanagement, great pay and bonus program. Great work/life balance. Diverse, stable company.

    Cons

    Management doesn't correct bad behavior because they are afraid of lawsuits. If you complain to HR, they don't do anything about it other than talk to the person and allow the behavior to continue. Ive seen this happen to several people. I saw someone throw something at a coworker in a meeting and no one reported it. They also claim that they promote from within, but they put people in a box and won't let them grow and frowns on people moving to other departments. They tend to hire from the outside instead of an internal person.

    Advice to Management

    Realize that people are afraid to speak up and tell you what is really going on and you need to do a better job of weeding out negative people. Don't avoid doing the right thing for fear of being sued. People take advantage and don't really do their jobs and spend their efforts on politics. People are being targeted by their coworkers, I have seen many people crying over how they are being treated.

  8. Helpful (1)

    A learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Analyst in London, England (UK)
    Current Employee - Finance Analyst in London, England (UK)

    I have been working at Experian full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    I've worked with some really ambitious people who have taught me a lot; largely what not to do. I've also learned to be more assertive and to not be afraid to voice my opinion.

    Cons

    The company is fairly immature. It has grown rapidly and whilst this growth was occurring it seems things went relatively unchecked. It seems now as growth has slowed all of a sudden there is an attempt to use sticking plasters to fix the underlying issues. Also my experience is that unless you are a guy you will struggle to get promoted. To be honest you'd struggle to get employed.

    Advice to Management

    Put a program in place to support the advancement of your female employees, we need some support because its pretty difficult to break through to that white male dominated senior team. As a FTSE 50 company Experian sets a poor example.

  9. Helpful (2)

    Good benefits, but highly political environment. No relationship between commitment and recognition.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Costa Mesa, CA
    Former Employee - Anonymous Employee in Costa Mesa, CA

    I worked at Experian full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good benefits. Fully global organization. Industry leader with good name recognition. Great opportunities for growth for those to whom opportunity is granted.

    Cons

    A very political environment. If you believe in going the extra mile for the team, be prepared to find yourself corralled and undermined into a path of low visibility with your work dedicated to propping up mediocre employees who gained their position through personal favor.

    Advice to Management

    Stop overlooking the obvious impacts of VP and Director level management tightly filtering interaction with you. You will find your forecasts will become more reliable. You will also discover how much incompetence is being covered up and how much competence is being worked right out the door.

  10. Helpful (1)

    Great people, poor management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Systems Analyst in Nottingham, England (UK)
    Former Employee - Business Systems Analyst in Nottingham, England (UK)

    I worked at Experian full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The people who work there are all lovely. Very flexible with work patterns compared to other companies. Generally people are very accommodating and understanding. Good benefits and company has a strong support for community work.

    Cons

    Higher management don't understand the underlying issues about the company. Pay little attention when staff overwork themselves to the point where working longer hours is almost expected from people.

    Advice to Management

    Please listen to the people at the 'bottom' of the chain. They are truly the people who you need in order to accomplish what you want to do. At current rates the amount of employees being lost is ridiculous.

  11. Helpful (2)

    going through a lot of changes, layoffs have demoralizing but hopefully it turns around for the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Current Employee - Anonymous Employee in Costa Mesa, CA

    I have been working at Experian

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    the Benefits are great, health insurance is affordable

    Cons

    there were several layoffs during 2014

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