Experian
2.8 of 5 231 reviews
www.experiangroup.com Dublin, Ireland 5000+ Employees

Experian Reviews

Updated May 29, 2014
Experian – Nottingham – “Experian Landmark House”

All Employees Current Employees Only

2.8 231 reviews

                             

54% Approve of the CEO

Experian CEO and Director Don Robert

Don Robert

(129 ratings)

40% of employees recommend this company to a friend
31 Employee Reviews Back to all reviews
in
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    Account team

    Anonymous (Former Employee)

    ProsMOST of the people are good. Get way more money coming from other companies than the poor souls who suck it up and stay do.

    ConsAssociate directors don't do anything! Huge layoffs, keeping the less paid people all of which who got crap raises which didn't equal what experienced employees (who were laid off) made, and have absolutely no skills or common sense. Bad move.

    Advice to Senior ManagementCut your own salaries, trim your own fat. You clearly don't know what your doing, let's outsource our positions to another country who fully can't speak English!!!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    terrible company

    Dispute Agent (Former Employee)
    Allen, TX

    Prosnothing,training is bad , no support, bad supervisor

    Consterrible schedule terrible environment, 30 minute lunches, etc

    Advice to Senior Managementpay your employees

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    The worst job I ever had

    Consumer Associate II (Former Employee)
    Allen, TX

    ProsThere are none. It is a terrible place to work

    Consinept Team Managers. Pay is terrible. They will hire anyone due to the revolving door, no one stays very long.

    Advice to Senior ManagementPay a decent wage, you will get better quality staff. Consider advancing Manager's that actually have had some of management training.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Very uncomfortable

    Customer Service Representative (Current Employee)
    Dallas, TX

    ProsNice breaks all the time.

    ConsNosey coworkers always have a lot of drama

    Advice to Senior ManagementNew hiring managers

    No, I would not recommend this company to a friend

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    Unfair layoff strategy

    Sales Director (Current Employee)
    Northeast, NY

    ProsGreat compensation - if you can stay employed

    ConsBased on hearsay - people make decisions to lay off others without ANY opportunity to turn things around or work through feedback

    Advice to Senior ManagementQuit hiring people with an expectation that they will come in and lay off their colleagues, and when they refuse lay them off! What a sorry excuse of treating people who work hard and are worth their weight in gold.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Pressure Cooker

    Channel Sales Director (Current Employee)
    Allen, TX

    ProsDecent Benefits
    Sales people work from their home offices

    ConsEncourage back stabbing culture to get ahead
    Highly political
    Regular purging of employees
    Poor Executive Management - most came from the banking industry and have kept their failed policies

    Advice to Senior ManagementEnough of the employee surveys that are always manipulated to look like everyone is so happy to work for Experian. Open your eyes and see what kind of environment you have created. There are no team players. People are only looking out for #1. Create an honest culture without cronyism and watch the company flourish.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    All that matters is sales - nothing else seems in focus,

    Executive (Former Employee)

    ProsHQ in CA. Decent folks from old TRW business.

    ConsHorrible executive management. More interested in golf clubs than the business. Poorly integrated acquisition strategy for new businesses. Classes USA?!?!?!

    Advice to Senior ManagementFire the pompous Group Presidents who are focused on sales conferences and their golf scores. Innovation focus is a joke. Too many execs with limited intellectual horsepower.Running a business like this is not all about sales and quotas and pipelines.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Sad

    Anonymous Employee (Current Employee)

    ProsYou get paid
    Healthcare
    Better than working with the security or facility department

    ConsPrepare for long hours

    Taking time off is frowned upon

    Email box will be full everyday with new request to fix or solve problems with solutions that will be ignored

    Being laid off is common. In fact one building they own is empty and the one we work in is less than half full.

    Advice to Senior ManagementSmell yourselves every once and a while, it isnt roses I smell.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Dreadful place for finance staff

    Senior Finance Manager (Current Employee)
    Costa Mesa, CA

    ProsSalary/bonus structure are competitive.
    Most people are nice, friendly and pleasant to work with.
    Campus is clean, nice and up-to-date.
    Most people in functions other than IT and finance seem to be content.

    ConsCompany is very political. Kissing up to VP's is the key to get ahead.
    Company's growth is driven by acquisitions, off-shoring (Chile/Costa Rica), importing IT consultants from India, and moving jobs to lower wage states such as Texas and Arkansas.
    Finance and IT are seen by management as overhead and not as key partners.
    Finance is chronically understaffed in corporate and most business units (with the exception of the overstaffed semi-autonomous Consumer Direct business unit).
    Finance upper management is completely out of touch with the work "in the trenches".
    Managing up and sucking up are key to success. Coaching and development of staff is give lip service but is not really done in practice.

    Advice to Senior ManagementManagement should focus on long term planning instead of constantly focusing on the next quarter. Layoffs, offshoring, and understaffing will hurt the company in the medium and long term.

    No, I would not recommend this company to a friend

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    Worst company I've worked for in my 15 year career

    Software Development Manager (Current Employee)

    ProsGood benefits, very financially stable, great teammates

    ConsTo start with, this is not a technology company - this is a marketing company where technology is treated as overhead resource. Everything is driven through (unrealistic) deadlines where software gets shoved out of the door at all costs (both human and enormous technical debt). Enormous amount of bureaucracy where it takes weeks of "following the process" to make a two line code change. Outdated technologies and tools (or more often no tools at all) - complete lack of automation with trivial tasks. VP's have no authority to make no-brainer decisions. Everything has to be approved by CTO who lacks technical understanding yet constantly gets involved in the "weeds". You'll be losing your skills (and brain cells) here very quickly.

    Advice to Senior ManagementEmpower mid-level management to make no brainer decisions (and hold them accountable for the results). Change the culture of "all the responsibility with none of the authority". The company can't scale where one man makes every decision.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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