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Experian Reviews

Updated Jul 28, 2014
Experian – Nottingham – “Experian Landmark House”

All Employees Current Employees Only

2.8 239 reviews

33% Approve of the CEO

(no image)

Brian Cassin

(3 ratings)

41% of employees recommend this company to a friend

Review Highlights

Pros
  • work life balance is typically OK but reflected in poor pay and benefits (in 18 reviews)

  • Good benefits, decent time off, plenty of telework opportunities (in 21 reviews)


Cons
  • Senior management does not take interest in mentoring subordinates (in 19 reviews)

  • Not enough work-life balance or work from home opportunities (they frown on it, it seems) (in 5 reviews)

More Highlights
64 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    No Job Satisfaction

    Software Developer (Current Employee)

    ProsSomewhat flexible work hours and work-from-home policies.

    ConsNo job satisfaction.
    No training.
    No respect for personal time during evenings, weekends, and holidays.
    Constant threat of being laid off, resulting in overly competitive, uncooperative co-workers.
    Common practice of using large email distribution lists when bickering back and forth.
    Management prefers multi-tasking over listening, until something goes terribly wrong.
    Very little, if any, opportunities for advancement.

    Advice to Senior ManagementInvest in your employees and listen to their concerns, especially those who are willing to make sacrifices on your behalf.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    0 loyalty

    Anonymous Employee (Former Employee) Costa Mesa, CA

    ProsKeeping up with the latest technology

    ConsHave no problem laying off experienced employees with 10-30 years of experience with the company and keeping those who talk their way up

    Advice to Senior ManagementWeight business decisions before taking risks and harming those who care about their job

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Not as buttoned up as one would expect

    Marketing Associate (Current Employee) Costa Mesa, CA

    ProsWork at home flexibility, training/development, pay

    ConsCompany culture, lack of commitment to employee wellbeing

    Advice to Senior ManagementFocus on the talent pool you have--current practices are driving many good people away

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Wierd Working Environment

    Sales (Former Employee) New York, NY

    ProsCustomer facing sellers get leased cars

    ConsLayoffs are a common management tool

    Advice to Senior ManagementMan or (wo)man up! If you have an employee that needs feedback - give it to them and allow them the time to restore confidence rather than lay them off! I never saw such disfunctional behavior from senior executives in my life!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Experian Marketing Services

    Director Sales (Current Employee) Schaumburg, IL

    ProsGood people, decent pay, great benefits

    ConsLack of clear leadership and vision. Have too many traditional executives whom don't understand digital marketing running the show. Every year your quota doubles and your territory get cut in half. Lack of clear direction of the future. Bad morale and lack of communication from management.

    Advice to Senior ManagementFind outside executives who understand the digital landscape and can create a vision for the future.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    political working environment - schaumburg, IL

    Senior Consultant (Current Employee) Schaumburg, IL

    Prosbenefits OK. plenty of food options near by

    ConsLow employee morale. if you are good you get overloaded. nid-management lie to employees

    Advice to Senior ManagementEvaluate all employees honestly. Never lie to employees

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Average pay, political environment, no room for growth

    Systems Analyst (Former Employee) Schaumburg, IL

    ProsThe front-line managers care and protected the team as much as they could.

    ConsJanuary rings in a new year and a new sense of doom for employees fearing for their jobs. Front-level management cares a little too much and protects the team in an unhealthy manner.

    Fat could be trimmed to make a team run well, but usually isn't. When folks are cut, they are measured from a political perspective (tenure, friends/ties, etc.) and not what they can provide or do for the company.

    No career development. Teams are built in a very flat manner, which gives team members little room for advancement. Even if you execute your job wonderfully, there is little opportunity for you to advance since there's a strong feeling that choices for promotions/advancement are done from a political more than pragmatic perspective.

    Senior management feels dishonest and when they speak to you, it feels like they're trying to sell you a used car (and not a good one). Often times, when there are layoffs, executive speeches are contrived, insincere, and leave you feeling like they were just trying to keep rats from fleeing a sinking ship. I cannot blame them for managing the company with a cost-cutting strategy, but I always appreciate honesty so I can evaluate my career options.

    Advice to Senior ManagementCreate career paths for employees to keep them engaged and cultivate a sense of personal growth. Have reviews more often to give feedback that is helpful and properly reflective of any raises given. If an employee is told that they are doing a great job and they receive significantly less than the cost of living as an adjustment, they should not be surprised.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Direct Marketing is falling apart

    Anonymous Employee (Current Employee) Schaumburg, IL

    ProsGreat group of people, good benefits.

    ConsMore layoffs, outsourcing majority of Direct Marketing division to Costa Rica. People left are going to be VERY overworked.
    Not a good work/life balance.

    Advice to Senior ManagementDo you care about your people? I don't see how you can when you let the majority of the DMS group go and tell them only 25 positions will be left in the future. Yet expect them to work 60 hour work weeks.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    The definition of stressful work environment.

    Fraud Customer Service Representative (Former Employee) Allen, TX

    ProsGood Pay, Overtime, Weekends Off. Plenty of vacation time/take time off whenever you needed to for most staff.

    ConsLack of empathy from Management,High turnover rate,lack of support from management, monthly reviews that could easily cost you your job with one slip up.

    Advice to Senior ManagementGet a clue, listen to the employees, allow people to get educated/trained. Remove the glass celling place for the floor employees.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Eventually you'll either play the game and slowly die a corporate death or you'll get out if you are any good !”

    Project Manager Manager (Current Employee) Irvine, CA

    ProsGreat benefits, HQ in great location. Some very good people but....not enough of them.

    ConsUnfortunatley they do not promote from within, and not on merit. Lots of dead wood within the company. Senior Managment just goes through the motions in regards to Employee development, creating new opportunities and listening to new ideas. Companies different divisions work in vaccum's, structure of technolgy organization makes little sense with endless power struggles. Watch your back .

    Advice to Senior ManagementTreat your employees with respect. The morale in the Interactive division is extremely low. Employees are waitng for the economy to improve and then you will see a mass exodus of personnel.

    Senior Leadership needs to active professionally and with respect. Please make the change.

    No, I would not recommend this company to a friend

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