Experian Reviews

Updated March 24, 2015
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97 Employee Reviews

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  1. Great company, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Manager in Allen, TX
    Current Employee - Client Service Manager in Allen, TX

    I have been working at Experian full-time (more than 3 years)

    Pros

    Great environment to work in

    Cons

    You do not get paid your worth

    Advice to ManagementAdvice

    Value your employees more

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. Good employer

    Former Employee - Data Management Manager
    Former Employee - Data Management Manager

    I worked at Experian full-time

    Pros

    Great co-workers willing to share knowledge. This company treats employees like people. Organized charitable activities performed in local community.

    Cons

    Little room for professional growth. No work-life balance. Sometimes too focused on the here and now.

  3. 1 person found this helpful

    Not flexible and to slow to adjust to changes in the industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Developer in Allen, TX
    Current Employee - Senior Software Developer in Allen, TX

    I have been working at Experian full-time (more than a year)

    Pros

    in some departments there is better work/life balance in others not so much.

    Cons

    Do not count on the bonus if taking a new position. Management is asking newcomers for input however always turn it down. Company does not invest money in the new software and uses mostly freeware or old outdated versions that not compatible with new versions that is currently on the market.

    Advice to ManagementAdvice

    Invest in the new updated software, allocate budget for technical training, be more open to the suggestions that new hires bring with their experience from other companies - it will help you to keep the company on the decent level.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. Ok company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian full-time (more than a year)

    Pros

    Pay's well, depending on business unit good office culture, random perks and discounts.

    Cons

    You can get lost in the shuffle.

    Advice to ManagementAdvice

    Reduce waste, a lot of redundancy.

    No opinion of CEO
  6. 1 person found this helpful

    Great culture but too much politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - QA Tester in Costa Mesa, CA
    Current Contractor - QA Tester in Costa Mesa, CA

    I have been working at Experian as a contractor (more than a year)

    Pros

    Good pay rate
    Good culture
    Good work/life balance

    Cons

    Too much politics
    Difficult to convert from contract to full time
    Employees are disposable

    Advice to ManagementAdvice

    Please back up your tenured and professional employees and keep them.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. Call Center Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Experian full-time (less than a year)

    Pros

    Beggining salary is good for an agent, 40 sick hours are part of the benefits starting on first pay check.

    Cons

    Constant changes and a day to day basis. Management is cutting back on employee bonuses for monthly achievements. Call Center QA always find minimum details to fail you on the calls.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. Experian is good company to work for with great people. Technology can be mixed.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Pros

    Reputed Company, Great friendly commited people.

    Cons

    Technologies as old as 1.1

  9. OK company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Allen, TX
    Current Employee - Project Manager in Allen, TX

    I have been working at Experian full-time (more than a year)

    Pros

    Good working environment. Nice facility.

    Cons

    Limited opportunities for growth. Unreliable bonus structure.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful

    Not what it used to be. Ok, if do not have any other option

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Supervisor in Costa Mesa, CA
    Former Employee - IT Supervisor in Costa Mesa, CA

    I worked at Experian full-time (more than 5 years)

    Pros

    Fast pace, good for gaining experience. Training opportunities are there but it depends on which department or group you belong to.

    Cons

    Too much focus on bringing new revenue and almost no focus on retaining current customers. Quality of work suffers because of focus on speed.

    Doesn't Recommend
    Negative Outlook
  11. 1 person found this helpful

    A big company with an uncertain future.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Costa Mesa, CA
    Current Employee - Manager in Costa Mesa, CA

    I have been working at Experian full-time (more than a year)

    Pros

    Quality people and culture. Decent salaries plus competitive performance bonuses. Acceptable work / life balance. Strong benefits package. The company does a high level of community outreach and philanthropic work.

    Cons

    Recent changes and management and market conditions have affected stability. Company suffers from process paralysis. Annual bonuses were not given this year which has affected morale. I have little confidence in the leadership abilities of several mid-level VPs.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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