Experian Reviews

Updated April 9, 2015
88 reviews filtered by
  • Any Location
  • Any Job Title

88 Employee Reviews

Sort: Popular Rating Date
  1. full-timer at Experian

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian full-time

    Pros

    Global work environment and nice people

    Cons

    low salary, and poor management

  2. Helpful (2)

    Great people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Security Engineer in Allen, TX
    Former Employee - Information Security Engineer in Allen, TX

    I worked at Experian full-time (more than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Great people to work with

    Cons

    Lack of upward mobility
    Senior management does not take interest in mentoring subordinates

    Advice to Management

    Promote hard workers, don't steal the ideas of your subordinates to make yourselves look better to senior management.

  3. Helpful (1)

    Whole dept moving to TX from CA, o

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    pays good, Kaiser insurance, location is good as well.

    Cons

    work place bullies, different depts do NOT work together closely. Cut unnecessary cost == increased costs. IT needs to be on-call 24/7.

    Advice to Management

    changes much anyways, can't give them much advice

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Account Executive (BIS) - Great Job To Horrendous Job In Less Than 1 Year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Schaumburg, IL
    Former Employee - Account Executive in Schaumburg, IL

    I worked at Experian full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The company benefits are actually very good as far as PTO, 401K match, insurance and stock programs are concerned. The Schaumburg campus is nice, clean and relatively easy to get to.

    Cons

    Sales goals for BIS are completely unrealistic given that there is absolutely no investment in the products or marketing whatsoever. How a business unit that fails to hit its goals last year sets higher, even more unattainable targets this year without any additional investment in the business is mindboggling. The curent idea of brining in cheaper, less experienced sales reps is not the answer either as there is absolutely zero training aside from one day of webinars. Managment at all levels is absolutely atrocious as none of them have any experience in the credit or sales and run the organization like a bank not an information services company/credit bureau. This is literally the only company I have ever seen that promotes/hires sales managers with ZERO sales experience!

    Advice to Management

    Stop the practice of cronyism and hire managers that are competent and capable of doing their job and turning the business around. When a manager clearly fails to succeed, he/she should not be promoted or re-assigned, they should be terminated. Stop hiring and promoting people to be sales managers if they have absolutely no sales experience and then being surprised when they fail.

  6. Find an identity, less re-orgs, compensate appropriately, instead of always demanding performance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Experian full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Established client base, a lot of years managing client data.

    Cons

    Challenge being able to sell solutions into existing client base, no solid direction on company goals, and unrealistic view on time it takes to execute a contract

    Advice to Management

    develop a plan that reaches all levels of the organization. Have a real vision and do a better job of recognizing people's skills and talents. Less talk, more action.

  7. No Job Satisfaction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer
    Current Employee - Software Developer

    I have been working at Experian full-time (more than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Somewhat flexible work hours and work-from-home policies.

    Cons

    No job satisfaction.
    No training.
    No respect for personal time during evenings, weekends, and holidays.
    Constant threat of being laid off, resulting in overly competitive, uncooperative co-workers.
    Common practice of using large email distribution lists when bickering back and forth.
    Management prefers multi-tasking over listening, until something goes terribly wrong.
    Very little, if any, opportunities for advancement.

    Advice to Management

    Invest in your employees and listen to their concerns, especially those who are willing to make sacrifices on your behalf.

  8. Helpful (2)

    0 loyalty

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Costa Mesa, CA
    Former Employee - Anonymous Employee in Costa Mesa, CA

    I worked at Experian full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Keeping up with the latest technology

    Cons

    Have no problem laying off experienced employees with 10-30 years of experience with the company and keeping those who talk their way up

    Advice to Management

    Weight business decisions before taking risks and harming those who care about their job

  9. Helpful (1)

    Not as buttoned up as one would expect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Associate in Costa Mesa, CA
    Current Employee - Marketing Associate in Costa Mesa, CA

    I have been working at Experian full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Work at home flexibility, training/development, pay

    Cons

    Company culture, lack of commitment to employee wellbeing

    Advice to Management

    Focus on the talent pool you have--current practices are driving many good people away

  10. Helpful (2)

    Wierd Working Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in New York, NY
    Former Employee - Sales in New York, NY

    I worked at Experian full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Customer facing sellers get leased cars

    Cons

    Layoffs are a common management tool

    Advice to Management

    Man or (wo)man up! If you have an employee that needs feedback - give it to them and allow them the time to restore confidence rather than lay them off! I never saw such disfunctional behavior from senior executives in my life!

  11. Experian Marketing Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director Sales in Schaumburg, IL
    Current Employee - Director Sales in Schaumburg, IL

    I have been working at Experian full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good people, decent pay, great benefits

    Cons

    Lack of clear leadership and vision. Have too many traditional executives whom don't understand digital marketing running the show. Every year your quota doubles and your territory get cut in half. Lack of clear direction of the future. Bad morale and lack of communication from management.

    Advice to Management

    Find outside executives who understand the digital landscape and can create a vision for the future.

Experian Photos

Experian Landmark House
office

+ Add Photo

Work at Experian? Share Your Experiences

Experian

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.