Experian

  www.experiangroup.com
  www.experiangroup.com

Experian Reviews

Updated December 8, 2014
Updated December 8, 2014
289 Reviews
2.9
289 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Brian Cassin
19 Ratings

Review Highlights

Pros
  • in some departments there is better work/life balance in others not so much (in 23 reviews)

  • Good benefits and vacation allotments (in 22 reviews)


Cons
  • Senior management does not take interest in mentoring subordinates (in 23 reviews)

  • Not enough work-life balance or work from home opportunities (they frown on it, it seems) (in 9 reviews)

More Highlights

87 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    A decent place to work but management really needs to listen to its employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Development Manager in Costa Mesa, CA
    Current Employee - Senior Development Manager in Costa Mesa, CA

    I have been working at Experian full-time (more than an year)

    Pros

    Good work life balance, great office culture and great hardworking people to work with.

    Cons

    No personal growth, no perks, compensation is on the low end. Company is moving all development offshore and has no plan in place to do this. Product management in the UK is so disconnected with the development in the US. There is no accountability in any of the teams. Too many contractors and not many employees, huge risk.

    Advice to ManagementAdvice

    Listen to the employees. Allow for more training for employees. Pay market salaries.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Good but no growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian full-time (more than 5 years)

    Pros

    Relaxed Environment, Learn at your own pace

    Cons

    No set career growth, you need to push for improving compensation

  3.  

    It could be worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time (more than 8 years)

    Pros

    Decent pay & benefits plan; pretty casual dress code; somewhat flexible schedule; family-like environment

    Cons

    Mundane work; current hiring freeze places more work the remaining individuals; quite often, there's too much work, and too little resources

    Advice to ManagementAdvice

    Find a way to keep your employees refreshed.

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    boring job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Delivery Manager in Allen, TX
    Former Employee - Service Delivery Manager in Allen, TX

    I worked at Experian full-time (less than an year)

    Pros

    no pros given. I did not like it.

    Cons

    nothing to do, very boring work.

    Advice to ManagementAdvice

    none

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Great, very rewarding super internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Engagement in New York, NY
    Current Employee - Client Engagement in New York, NY

    I have been working at Experian part-time (less than an year)

    Pros

    Nice group of people. Very motivated and wants to do well. Great location in midtown. If you work hard it can be very easy to move up.

    Cons

    Work can get very repetitive. It is all about using the internal tool, which seems to have many setbacks. Should be revamped.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    They asked me technical question

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Pros

    It is a nice company people are good

    Cons

    I could not find any cons

  8.  

    Fair pay poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Irvine, CA
    Former Employee - Sales in Irvine, CA

    I worked at Experian full-time (more than 5 years)

    Pros

    Great people working here, very sharp with high commitment levels. Great industry to be in, business information is key to many organizations.

    Cons

    Poor management, little direction is given to employees. You are many times left to make your own assumptions for your line of business.

    Advice to ManagementAdvice

    Listen to the employees they are the ones working directly with customers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Never Ending Reorgs and Lack of Strategic Direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time (more than 3 years)

    Pros

    Good people to work with, decent benefits

    Cons

    Experian Marketing Services reorgs some 2x a years and heads always roll as they focus on making the Ebit number. That's the one thing you can always count on. A lack of strategic direction and difficulty in getting the various business units to work effectively together.

    Advice to ManagementAdvice

    Take a longer view and invest in your employees so they don't have to live in fear of being laid off. Better plan so that layoffs are not a fact of life, even though the business is solid.

  10. 5 people found this helpful  

    Like a bad Saturday night live skit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director in New York, NY
    Current Employee - Senior Director in New York, NY

    I have been working at Experian full-time (more than 5 years)

    Pros

    Benefits, work from home, Some people who really care, get in with the right crowd and you can climb the ladder quickly, great place to learn various skill and gain global experience.

    Cons

    1st and foremost, company makes most major decisions based on what they think it will do to the stock, unless it makes the stock price go up, we aren't doing it. Some decisions aren't logical. Constantly cutting headcount to hit EBIT targets, too much decision by committee, the Matrix is not working, lots of finger pointing at the senior leadership level, total old boys club unless you are in your 30's and wear short skirts and shirts that show off you cleavage...well then you get noticed

    Lots of off-shoring of technical roles, minimal investment in products, they expect to make 40% margins but only invest 2-3% total revenue back into product, hence the decisions based on stock impact.

    If you progress on the ladder quickly don't expect your compensation to go up equally you will fall behind and they will make terrible excuses about why they can't catch you up

    They tollerate bad behavior from senior leaders, they keep poor performers around way too long, becomes detrimental to the business. Especially leaders who are poor performers.

    CEO never makes an attempt to connect with the people.

    Advice to ManagementAdvice

    Take a hit on the stock price and invest in the company, if you don't you won't have much in a few years. Sell Marketing Services already, its a dog.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Corporate enterprise environment with fairly good organization and clarity around one's job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Engineer in Schaumburg, IL
    Current Employee - Network Engineer in Schaumburg, IL

    I have been working at Experian full-time (more than 5 years)

    Pros

    Good technical staff (co-workers) and well defined set of tasks or responsibilities. Pay is average, and work flexibility is up to your manager. Good set of procedures and policies in place. Not a lot of turn-over at the non-management level. My manager was very good at insulating us from inappropriate tasks or requests from outside our department.

    Cons

    Constant re-organization. First we were going to off-shore tech jobs and we did. A few years later the reversed the decision and closed the off-shore facility as well as some branch offices. Management doesn't really look to employee feedback in a meaningful way, though few places do.

    Recommends
    Neutral Outlook
    Disapproves of CEO

Experian Photos

Experian Landmark House

+ Add Photo

Work at Experian? Share Your Experiences

Experian

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.