Experian Reviews

Updated March 24, 2015
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97 Employee Reviews

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  1. Never Ending Reorgs and Lack of Strategic Direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time (more than 3 years)

    Pros

    Good people to work with, decent benefits

    Cons

    Experian Marketing Services reorgs some 2x a years and heads always roll as they focus on making the Ebit number. That's the one thing you can always count on. A lack of strategic direction and difficulty in getting the various business units to work effectively together.

    Advice to ManagementAdvice

    Take a longer view and invest in your employees so they don't have to live in fear of being laid off. Better plan so that layoffs are not a fact of life, even though the business is solid.

  2. 6 people found this helpful

    Like a bad Saturday night live skit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director in New York, NY
    Current Employee - Senior Director in New York, NY

    I have been working at Experian full-time (more than 5 years)

    Pros

    Benefits, work from home, Some people who really care, get in with the right crowd and you can climb the ladder quickly, great place to learn various skill and gain global experience.

    Cons

    1st and foremost, company makes most major decisions based on what they think it will do to the stock, unless it makes the stock price go up, we aren't doing it. Some decisions aren't logical. Constantly cutting headcount to hit EBIT targets, too much decision by committee, the Matrix is not working, lots of finger pointing at the senior leadership level, total old boys club unless you are in your 30's and wear short skirts and shirts that show off you cleavage...well then you get noticed

    Lots of off-shoring of technical roles, minimal investment in products, they expect to make 40% margins but only invest 2-3% total revenue back into product, hence the decisions based on stock impact.

    If you progress on the ladder quickly don't expect your compensation to go up equally you will fall behind and they will make terrible excuses about why they can't catch you up

    They tollerate bad behavior from senior leaders, they keep poor performers around way too long, becomes detrimental to the business. Especially leaders who are poor performers.

    CEO never makes an attempt to connect with the people.

    Advice to ManagementAdvice

    Take a hit on the stock price and invest in the company, if you don't you won't have much in a few years. Sell Marketing Services already, its a dog.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. Corporate enterprise environment with fairly good organization and clarity around one's job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Engineer in Schaumburg, IL
    Current Employee - Network Engineer in Schaumburg, IL

    I have been working at Experian full-time (more than 5 years)

    Pros

    Good technical staff (co-workers) and well defined set of tasks or responsibilities. Pay is average, and work flexibility is up to your manager. Good set of procedures and policies in place. Not a lot of turn-over at the non-management level. My manager was very good at insulating us from inappropriate tasks or requests from outside our department.

    Cons

    Constant re-organization. First we were going to off-shore tech jobs and we did. A few years later the reversed the decision and closed the off-shore facility as well as some branch offices. Management doesn't really look to employee feedback in a meaningful way, though few places do.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5. Not cutting-edge but still a good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Current Employee - Anonymous Employee in Costa Mesa, CA

    I have been working at Experian full-time (less than a year)

    Pros

    -Good 401(K) plan (matches up to 4%)
    -Pretty good benefits and competitive pay
    -Professional development and training
    -Huge company and many different career opportunities
    -Lots of longevity here. A lot of people have been here over 35+years!

    Cons

    -Not enough work-life balance or work from home opportunities (they frown on it, it seems)
    -Very good-ol' boys mentality here. A bunch or people making a few people lots of money
    -Technology for employees to work with is pretty old stuff. They recently upgraded everyone to Win7, and Windows 8 has already been out.
    -I'm not on these teams, but it sounds like a lot of lay-offs occur here when you're in Sales or Business type positions

    Advice to ManagementAdvice

    For these surveys you make us take, please don't misinterpret the meanings. When the people said better career development opportunities, they did not mean they wanted more forms to fill out.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. Enjoyed my colleagues

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian

    Pros

    Great teammates. People usually go out of their way to help you out.

    Cons

    Senior management consistently purging resources to meet bottom line numbers. Less people, more work.

  7. Overall, a positive experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Statistical Analyst Senior in Deerfield Beach, FL
    Current Employee - Statistical Analyst Senior in Deerfield Beach, FL

    I have been working at Experian full-time (more than 5 years)

    Pros

    Many great people who want to collaborate and share their knowledge to accomplish objectives. Management encourages a work/ life balance.

    Cons

    Bureaucratic; deals poorly with low performing employees.

    Recommends
    Approves of CEO
  8. A big company with that big company feel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Architect in New York, NY
    Current Employee - Software Architect in New York, NY

    I have been working at Experian full-time (more than 5 years)

    Pros

    Plenty of growth and a willingess to invest in that growth. Opportunities to move around between internal business units, including transfers overseas. Decent investment in training

    Cons

    It's a big company more focused on acquisitions than organic growth. That can make life unpleasant if you find yourself in a slowing vertical

    Advice to ManagementAdvice

    You have to build instead of buy sometimes. More invest in organic growth would round out the portfolio

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. Difficult economic times at company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian full-time (more than 3 years)

    Pros

    Interesting assignments in multichannel environment

    Cons

    Difficult sales process to sell services

  10. 1 person found this helpful

    Manager, Public Relations - Corporate Marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time (more than 5 years)

    Pros

    Great team, overall as a company, supports employees, opportunity to telecommute, education assistance, 401K, employee stock purchase plan, bonus and salary structure.

    Cons

    Average time before advancing is seven to ten years for this department. Disjointed departments don't always stay true to strategic vision.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful

    Poor morale and very political, but improving.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Current Employee - Anonymous Employee in Costa Mesa, CA

    I have been working at Experian full-time (more than 3 years)

    Pros

    Good benefits, interesting global perspective

    Cons

    Very political environment. Goals are very focused at keeping costs low at the expense of quality solutions

    Advice to ManagementAdvice

    Keep working on company culture.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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