Experian

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Experian Reviews

Updated Jul 23, 2014
Experian – Nottingham – “Experian Landmark House”

All Employees Current Employees Only

2.8 239 reviews

33% Approve of the CEO

(no image)

Brian Cassin

(3 ratings)

41% of employees recommend this company to a friend

Review Highlights

Pros
  • work life balance is typically OK but reflected in poor pay and benefits (in 18 reviews)

  • Good benefits, decent time off, plenty of telework opportunities (in 21 reviews)


Cons
  • Senior management does not take interest in mentoring subordinates (in 19 reviews)

  • Not enough work-life balance or work from home opportunities (they frown on it, it seems) (in 5 reviews)

More Highlights
70 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Used to be a pretty solid place to work, but...things change.

    Anonymous Employee (Former Employee) Schaumburg, IL

    ProsBenefits (paid time off, employee leave, health insurance) are pretty good.
    You can learn a lot that is applicable in future positions (at least within the marketing industry).

    ConsLayoffs happen with frightening regularity.
    Company is very top-heavy, upper management is ineffectual and unfocused.
    Middle management is more of the same.
    Pay freezes, 401K freezes, and forced time off/furloughs are the norm lately.

    Advice to Senior ManagementValue your employees. Read those employee surveys and then act on them. When you make bad decisions, admit them and learn from them.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Average place to work

    Director (Former Employee) Orange, CA

    Prosnice co-workers, still have many friends after leaving
    9-5, not expcted to do 12-16 hour days
    stable

    Consold school approach
    not open to productive ideas like telecommuting/ flex schedules
    at times, very political

    Advice to Senior Managementvery challenging times for this industry

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Laying off their best people for some immediate cost savings, and doing it quietly.

    Product Manager (Former Employee) Costa Mesa, CA

    ProsGood benefits (although they've been cut in recent years), generally some opportunities for movement within the organization during better economic periods. Resources can be constrained (IT, project management, finance) but compared to smaller companies, the level of support is decent.

    ConsHighly political. You can have a track record of excellence and accomplishment, but be laid off or mistreated when a flashy new manager comes in and, like a gorilla, gets rid of the progeny of his predecessor. Severance packages are very weak and actual lay-off process is inhumane. The only way to get ahead at Experian is to form political alliances and hop from group to group. In other words, it's not merit-based. Incompetent people are promoted because of some factor unknown to most of the organization, their mistakes covered up and other people blamed.

    Advice to Senior ManagementTake a look at the results of individual contributors (such as performance reviews) before allowing middle management to lay off dozens of workers. You lost some stellar performers in the last quarter. A whole business unit should not be reorganized and cut 20% because a new VP comes in and decides to mix it up after 3-4 weeks.

    No, I would not recommend this company to a friend

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    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Big company with big potential... but lacks focus and follow-through

    Systems Analyst (Current Employee) New York, NY

    ProsLots of opportunities to move about and work within various business units. Diverse culture with many locations across the United States and a growing network of locations abroad.

    ConsConstant change and restructuring, especially for newly acquired businesses. Heavy focus on continuous acquisition of new businesses without making sure that those acquired have been effectively integrated.

    Advice to Senior ManagementImprove communication through ranks and amongst business units. Be more receptive to internal issues. More focused on becoming a leading edge company.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Good place to hang out for a few years, if that's what you are into...

    Sales (Former Employee) Chicago, IL

    ProsGood, stable, and growing employer with many good people.

    ConsTypical large company beuracracy and lack of urgency in responding to markets.

    Advice to Senior ManagementBreak down the walls and silos throughout the organization so that real results can be achieved for clients of the company.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Safe career option but could be so much better

    Corporate Development (Current Employee) London, England (UK)

    Pros- in the main people are friendly although not the smartest or hardest working
    - work life balance is typically OK but reflected in poor pay and benefits

    Cons- pay is poor and below market rate for most roles except sales and senior management
    - poor talent retention and nurturing at junior level
    - company burdened by process and approvals - many missed opportunities due to slow decision making by committee
    - the company is full of people who get paid well and do nothing because they are friends with the right people. Removing the deadwood would help with morale of many

    Advice to Senior Management- focus on developing talent within
    - pay to retain best junior staff (all the best are leaving within 2/3 years)
    - greater scrutiny of senior exec expenses (some are outrageous)
    - remove deadwood employees that are expensive and add zero value. Particularly in the central corporate function
    - your idea of bonus scheme is a joke, even for the global corporate teams

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Good, challenging work environment... but now going down

    Software Developer Senior (Current Employee) Santiago (Chile)

    ProsGood HR benefits, thirteenth salary, annual bonus (when company results are as good as expected), technical challenges at work are very common, diversity is respected, sometimes you can telecommute, mostly nice people.

    ConsManagement is not doing good about employee career development. Due to last year results were not as expected, there was no bonus this year. In addition, several positions were lost and workload is highly increased for the remaining employees. Morals are low right now.

    Advice to Senior ManagementTry to plan on a long term basis and not only for the current Fiscal Year or even for each Quarter! Also you have to start taking more seriously about your employees' development. How do you expect to reach your goals with reduced teams and low morals employees overwhelmed with heavy workload?

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    Good pay, sad and demining employee care

    Accounts Payable Administrator (Former Employee) Santiago (Chile)

    ProsGood pay good work enviroment

    ConsHuman resources does not take employees claims seriously
    work harassment
    working overtime for free

    Yes, I would recommend this company to a friend

     

    Great people who need focus

    Anonymous Employee (Former Employee)

    ProsTons of talent everywhere, particularly in data science and IT. Lots of space to move around. Fair compensation and benefits. Can move mountains with tremendous global resources.

    ConsNo one can describe a unified vision or mission in less than about ten sentences. Growth is all about acquisitions, not logical extensions of current business. "Matrix" management is remarkably confusing - accountability can be hard to find. Typical big-company bureaucracy weakens product cooperation and HR.

    Advice to Senior ManagementReset expectations around growth so that you can truly innovate in your core markets. Make long-term investments in those markets. Appoint management based on ability to communicate, not politics or strategy.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Experian landed in Canada by acquiring a small company. Still stabilizing.

    Software Developer (Current Employee) Toronto, ON (Canada)

    ProsExperian is the biggest in the consumer credit services, so its a big name. New hire get good salary.

    Conslike other global companies, you see lots, you just see.. never get. one account do good, another doesn't, so its all get normalized.

    Advice to Senior Managementplease don't confuse employees, probably they have intention of outsourcing some departments.not very secure job.

    No, I would not recommend this company to a friend

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