Express Scripts
2.2 of 5 674 reviews
www.express-scripts.com Saint Louis, MO 5000+ Employees

Express Scripts Reviews

Updated Jun 30, 2014
All Employees Current Employees Only

2.2 674 reviews

                             

28% Approve of the CEO

Express Scripts Chairman & Chief Executive Officer George Paz

George Paz

(414 ratings)

24% of employees recommend this company to a friend
151 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    5 people found this helpful  

    Not the same as Medco

    Senior PCA (Current Employee)

    ProsIt is a fairly easy job taking customer calls.The pay will now be the same as other customer service jobs in the same field.

    ConsThis company only looks for cost savings and does not handle situations logically. I previously worked for Medco before Express Scripts purchased them and Medco paid a much higher salary, had better benefits and was more concerned with getting things handle properly as opposed to looking out for profits first then the patient.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    7 people found this helpful  

    Director at Express Scripts

    Director (Former Employee)
    Saint Louis, MO

    ProsTo some extent, Express Scripts is a "meritocracy," work hard, get promoted. ALL the offices are the same size and there are no assigned parking spaces, no matter what level. This may seem petty, but its an important aspect of the culture. Bonuses can be lucrative based on company performance.

    ConsExpress Scripts is a very political place to work. At a certain level, employees spend a significant amount of time managing PERCEPTIONS of themselves and their performance, as opposed to their actual performance and outcomes.

    Advice to Senior ManagementLeadership should consider the effects of the performance evaluation system, especially the impact is has on the achievement of "real work."

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    3 people found this helpful  

    Great team, but problems with company as a whole

    Business Analyst (Current Employee)

    ProsI had a great team with great senior management who did not worry about micro managing and gave you some space.

    ConsEver since the merger, things have gotten very political and the cost cutting has forced good people out of the company.

    Advice to Senior Managementworry about keeping the talent that you have and have better employee appreciation.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    3 people found this helpful  

    "Oh for the days gone by"

    Anonymous Employee (Former Employee)

    ProsThe Company is an industry leader, the compensation is ok, the values are to be admired.

    ConsThe culture dictates eminent burn out. The compensation has decreased for legacy Medco Employees and the incentive for excellence and growth have diminished.

    Advice to Senior ManagementConsider treating the employees like they are your number one investment. The residual would be endless. Beef up your rewards programs in the sense of having a pulse on the production and value of each individual. PBM is too savvy to be treated like a factory. This is why the quality of work is falling.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review

     

    Average

    Anonymous Employee (Former Employee)

    ProsGood Benefits and talented staff

    ConsLack of Work and Life Balance

    Advice to Senior ManagementNone

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review

     

    Great benefits, set schedule, difficulty moving up within the company.

    Anonymous Employee (Former Employee)

    ProsThe company offers a set schedule, great benefits and the satisfaction of knowing that you are helping a patient obtain their medications. Great for someone in school.

    ConsLittle flexibility in schedule unless determined upon hire.

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review

     

    Working at ESI

    Senior Pharmacy Technician (Current Employee)
    Columbus, OH

    ProsWe see benefit that we get since we were Medco as I hired at Medco. Now merged.

    ConsPays less then Medco Health

    Advice to Senior ManagementNeed to build working environment.

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Mostly positive, but burns you out

    Anonymous Employee (Current Employee)

    ProsGood technology, good industry, likely to succeed with health care reform

    ConsNo work/life balance, senior management detached from company

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Still gong through merger

    Senior Prior Authorization Representative (Current Employee)
    Dublin, OH

    ProsThe company has many opportunities to advance. You just have to pay your dues.

    ConsDoes not hire as many qualified employees as Medco did.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Could be a great place to work, if your not in IT

    Anonymous Employee (Former Employee)
    Bloomington, MN

    ProsPay was ok, benefits average.No real on the job training. Since ESI bought out Medco, and adopted Medco's IT platform everything is done in India. Just enough IT done here to satisfy the ONshore laws concerning DOD.

    ConsNo work lifer balance. In my department, call in sick and you are asked to work from home.

    Advice to Senior ManagementHire some US Employees

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for Express Scripts? Contribute to the Community!

Express Scripts – Why Work for Us?

​​​​​​You Belong Here​​​​​​ ​​​​​If you value work that offers meaning and want your career to make a difference in peoples’ lives, you belong at Express Scripts. We have the talent, resources and ability to lower… Full Overview

Provided by employer [?]

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Express Scripts reviews and ratings — including employee satisfaction and approval rating for Express Scripts CEO George Paz. All 151 reviews posted anonymously by Express Scripts employees.