Express Scripts

www.express-scripts.com

Express Scripts Reviews

Updated February 27, 2015
Updated February 27, 2015
194 Reviews
3.0
194 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Express Scripts Chairman & Chief Executive Officer George Paz
George Paz
194 Ratings

Review Highlights

Pros
  • Benefits are good and depending on your position you can work from home (in 49 reviews)

  • Good benefits, instant vesting of company share of 401k match (in 45 reviews)


Cons
  • This place has no concern for work/life balance although that's what they preach (in 92 reviews)

  • There is no work-life balance for anyone, even for direct supervisors (in 29 reviews)

More Highlights

194 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Not perfect. Not terrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager
    Current Employee - Senior Manager

    I have been working at Express Scripts full-time (more than 3 years)

    Pros

    Pay is decent, there are a lot of smart people working for the company. There are advancement opportunities for professional people at headquarters. Can't speak first hand to operations/call center type jobs.

    Cons

    Lack of focus from management, can't work on everything at once. The ends justify the means. Ends = quarterly numbers. Means = whatever it takes to hit them.

    Advice to ManagementAdvice

    Complete projects. I have never seen so many projects that get 2/3 of the way complete then funding is pulled. A year later the project starts back up but since half of the programmers were contractors who have left you waste a lot of time and money getting the new people up to speed.

    Doesn't Recommend
    Neutral Outlook
  2. 2 people found this helpful  

    Lack of responsibilities, under-utilized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Express Scripts

    Pros

    Collaborative culture, decent learning opportunities if initiative is taken

    Cons

    Lack of responsibilities, under utilization of resources

    Doesn't Recommend
    Neutral Outlook
  3. 1 person found this helpful  

    call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Express Scripts full-time (more than 3 years)

    Pros

    challenging, fast paced, total compensation plan, good coworkers, some training, day job, no weekends or holiday

    Cons

    little direction, too many changes, poor management at certain levels with no clear communication, constant revolving door

    Advice to ManagementAdvice

    communicate

    Doesn't Recommend
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Proir Authorization Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Prior Authorization in Liberty Lake, WA
    Current Employee - Prior Authorization in Liberty Lake, WA

    I have been working at Express Scripts full-time (less than a year)

    Pros

    The people you work with are awesome people, they try to treat you like family

    Cons

    Working more quickly, and changes happen a lot due to rules changes but depending on who you ask you will get a different answer

    Advice to ManagementAdvice

    To maintain the information security, to not allow more than one set of programs up at once or to be in more than one account at a time, this will ensure patient information is correct, and importatnt

    Recommends
    Positive Outlook
    Approves of CEO
  6. 6 people found this helpful  

    Medco Health was better before it merged with Express Scripts.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Care Advocate in Dublin, OH
    Former Employee - Patient Care Advocate in Dublin, OH

    I worked at Express Scripts

    Pros

    weekly pay, overtime, great employees, advancement opportunities, team environment

    Cons

    Metrics used to determine bonuses, Vacation time earned not given, time in service doesnt matter.

    Advice to ManagementAdvice

    Try to do the job that PCA's do. Focus on the level of service pca's provide instead of the time it takes to resolve the problem. Focus on the intent of the call instead of how marketing Express Scripts products and services can generate more revenue for the company

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 4 people found this helpful  

    Company has changed for the worse in the last 10 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager in Saint Louis, MO
    Current Employee - Senior Project Manager in Saint Louis, MO

    I have been working at Express Scripts full-time (more than 8 years)

    Pros

    Benefits, compensation, new facility at headquarters

    Cons

    Location, excessive travel due to merger/acquisition of various sites, not a team feel, work/life balance

    Doesn't Recommend
    Neutral Outlook
  8. 7 people found this helpful  

    Intense work environment. Compensation is very competitive. Work life balance is non-existent. Benefits are adequate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter in Saint Louis, MO
    Current Employee - Underwriter in Saint Louis, MO

    I have been working at Express Scripts full-time (more than a year)

    Pros

    Ample opportunity to move within company; vertically, laterally. Very intelligent, driven employees. Pays well. Fast pace environment. The benefits are decent as well.

    Cons

    Fast pace environment. Not afraid to overwork employees and replace those who burn out. Very intense work ethic, combined with little life-work balance.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    A very fast paced company to work in IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - QA Lead in Franklin Lakes, NJ
    Former Contractor - QA Lead in Franklin Lakes, NJ

    I worked at Express Scripts as a contractor (more than a year)

    Pros

    A very great experience working here with multiple teams great number of people.

    Cons

    It's always a rush here, not much to get ahead on the career front. A lot of overtime is needed. Weekends/Holidays more look like working days sometimes.

    Recommends
    Negative Outlook
  10. 2 people found this helpful  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Express Scripts

    Pros

    Flexibility, Pay, People, Bonus, Work from Home

    Cons

    Promotions, Growth, Pay, Culture, Demanding

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    4 month employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Technician/Call Center Customer Service Representative
    Current Employee - Pharmacy Technician/Call Center Customer Service Representative

    I have been working at Express Scripts full-time (less than a year)

    Pros

    Some are just my team, they are all different....Building 6
    Unlimited Overtime
    Casual Environment
    Lots of Opportunity
    Health Insurance
    Benefits
    Cafeteria

    Cons

    Mandatory Overtime
    Pay Rate
    Drama/Gossip
    Parking
    Hours
    Favoritism
    Constant Change
    Minimal Training

    Advice to ManagementAdvice

    Do more to show your appreciation for your employees and how hard they work.

    Recommends
    Positive Outlook
    No opinion of CEO

Work at Express Scripts? Share Your Experiences

Express Scripts

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.