Express Scripts

  www.express-scripts.com
  www.express-scripts.com
Work in HR? Unlock Free Profile

Express Scripts Reviews

Updated August 29, 2014
Updated August 29, 2014
753 Reviews
2.1
753 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Express Scripts Chairman & Chief Executive Officer George Paz
George Paz
471 Ratings

Review Highlights

Pros
  • Benefits are good and depending on your position you can work from home (in 43 reviews)

  • Good benefits, instant vesting of company share of 401k match (in 35 reviews)


Cons
  • This place has no concern for work/life balance although that's what they preach (in 76 reviews)

  • There is absolutely no work/life balance because they think that your job should be your (in 25 reviews)

More Highlights

34 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Turning the Page

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Saint Louis, MO
    Current Employee - Project Manager in Saint Louis, MO

    I have been working at Express Scripts full-time for less than a year

    Pros

    The benefits are great and extensive. The salary ranges are very competitive and they are willing to negotiate with you to remain flexible within reasonable expectations.

    The culture is innovative, forward-thinking, fast-paced (seriously...it is), and open-minded. All of my previous employers acted like they valued your opinion or suggestion to improve a process, but ESI really does take it into consideration all the way up the chain before a decision is made. You have a voice here, and that's really impressed me. A plus is that the whole entire campus is brand new (2007 and newer) and state-of-the-art.

    Never a dull moment or shortage of work to do. On that note, outside people hear a lot about work-life imbalance at ESI, but I just don't see that. Every single person here pulls their own weight in the same direction working toward a common goal, and nobody gripes about it. You can see people genuinely care about their work, and it's shown objectively when just about everyone regularly hits 100% or more of their annual bonus plan. I don't know about you, but I'd rather HAVE work to do than sit at my desk all day and have nothing to do (been there before, it's miserable). A lot of the mixed reviews I see are from the frustration of the constant integrating and merging of newly acquired companies' employees and processes, which is understandable, but the focus is definitely changing to efficiency and making work/life easier. I believe if there is a work-life imbalance that it is silo'd into certain departments, but it's certainly not a company-wide issue.

    Cons

    Not really any glaring Cons, I just think people need to socialize a little more. Everyone works hard and has the go-go-go mentality, but it wouldn't hurt to loosen up and have a little fun here and there.

    Advice to ManagementAdvice

    Keep the company, your departments, and your leaders in the loop as to what's coming down the chute, it helps build annual goals and keep them in check. Create opportunities for employees and the culture to loosen up and take their foot off the gas pedal every once in awhile.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great fast pace work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Coordinator In Patient Systems Vertical  in  Saint Louis, MO
    Former Employee - Project Coordinator In Patient Systems Vertical in Saint Louis, MO

    I worked at Express Scripts full-time for more than a year

    Pros

    I loved fast paced environment ... you'll never look at your watch there. Great coworkers and work environment. Employee friendly work ethics.

    Cons

    Really don't have any complaints.

    Advice to ManagementAdvice

    Keep up great work, I wish I didn't have to resign ( I moved).

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Challenging Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Express Scripts full-time for more than 3 years

    Pros

    There's an environment here that provides you a lot of opportunity to grow your role. There's also a lot of internal movement and sharing of talent.

    Cons

    There is a lot of work but I find it rewarding.

    Advice to ManagementAdvice

    Connect with your employees personally and encourage them to take appropriate chances

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    I really left work every day with a sense of accomplishment, feeling like I had helped people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Express Scripts full-time for less than a year

    Pros

    The pay was good, great bonus system, and for the most part, the work was fast-paced and interesting.

    Cons

    The calls come in back to back. If you have a bad call, you have about 5 seconds to shake it off.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6.  

    Excellent and Professional Recruitment / HR process and personnel.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Care Advocate  in  Tempe, AZ
    Current Employee - Patient Care Advocate in Tempe, AZ

    I have been working at Express Scripts full-time for less than a year

    Pros

    Professional Environment - Cares about employees. Cafeteria on site!!

    Cons

    Haven't noticed any as to present day and time.

    Advice to ManagementAdvice

    Give your Recruiter and HR in Tempe, AZ a standing ovation for their professionalism, attention to detail and great work on behalf of Express Scripts!!

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Very pleasant work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Care Advocate  in  Saint Marys, GA
    Former Employee - Patient Care Advocate in Saint Marys, GA

    I worked at Express Scripts full-time for more than a year

    Pros

    Benefits. Easy job functions. Steady work flow.

    Cons

    being stationary, kind of boring.

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Decent job until the merge with Medco

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Prescription Benefits Specialist  in  Saint Louis, MO
    Former Employee - Prescription Benefits Specialist in Saint Louis, MO

    I worked at Express Scripts full-time for more than 10 years

    Pros

    401-k company match////no lay-offs during recession

    Cons

    Upper management not concerned with promise to client companies //very poor concern to provide customers with promises after obtaining client companies//values are only impressive on paper

    Advice to ManagementAdvice

    Management is not interested in receiving valuable advise from employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Finally recognized for my hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - DOD/Tricare PR Technician  in  Tempe, AZ
    Current Employee - DOD/Tricare PR Technician in Tempe, AZ

    I have been working at Express Scripts full-time for more than 3 years

    Pros

    Great benefits. Affordable health care, great 401k, they pay a lot toward tuition, flexible with schedule, take the initiative to find out why employees are unhappy and works to better the morale

    Cons

    I think they give people too many chances personally. I hate how the harder workers have to pick up the slack of the lazier people. The pay, raises and bonuses could be higher and I could do without the cheesy "freebies" they give out, but I have been treated well and feel valued by my supervisor

    Advice to ManagementAdvice

    Better bonuses and raises for the people who work hardest and deserve it. Quit with the dorky gifts and put the money into the better bonuses. We all know now about the changes and that some people at some sites are being let go, so there is more money in the pot. Time to dish it out to the people that are staying on.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Best experience in my life it was a career with ever changing events.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Assistant/Automation Pharmacy Planner  in  Las Vegas, NV
    Former Employee - Executive Assistant/Automation Pharmacy Planner in Las Vegas, NV

    I worked at Express Scripts full-time for more than 5 years

    Pros

    Company made us all responsible for our actions it empower me to do my job well.

    Cons

    I have no cons with Express Scripts they gave me that "personal growth".

    Advice to ManagementAdvice

    More training for those needing it should be offered.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Pretty happy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PR Technician
    Current Employee - PR Technician

    I have been working at Express Scripts full-time for more than 3 years

    Pros

    Tuition reimbursement ( I have used it a couple of times), free PTCB review course and exam reimbursement, 401K, Employee Stock Purchase Plan, Good PTO, great schedules, located within 5 minutes from my house and no phones (Sr. Intervention Tech), and Annual Bonuses based on performance (which I have always received)

    Cons

    Work can get really repetitive and boring, and in a production environment it is hard to talk to your coworkers...longer lunch breaks would be nice

    Advice to ManagementAdvice

    I would like to see more consideration given to families with kids, w@h if possible or something along those lines

    Positive Outlook

Worked for Express Scripts? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.