Extendicare

  www.extendicare.com
  www.extendicare.com

Extendicare Reviews

Updated November 12, 2014
Updated November 12, 2014
58 Reviews
2.1
58 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Extendicare President, CEO, and Trustee Timothy L. Lukenda
Timothy L. Lukenda
32 Ratings

Review Highlights

Pros
  • The only thing going for this company are the wonderful residents (in 10 reviews)

  • The staff nurses and CNAs truly put their heart into the job (in 4 reviews)


Cons
  • The upper management does not listen (in 5 reviews)

  • The work load is unbearable, they expect you to work 10-12 hours and pay you for 8 (in 4 reviews)

More Highlights

9 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Foreign Corporation

    Current Employee - Registered Nurse in Greensburg, PA
    Current Employee - Registered Nurse in Greensburg, PA

    I have been working at Extendicare full-time (more than an year)

    Pros

    Friendly environment, professional staff.

    Cons

    Pay rate isn't equal or comparable to neighboring facilities.

    Advice to ManagementAdvice

    When census is low Administration at times just "fills beds to have numbers".

  2.  

    Corporate needs to wake up and listen

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Culinary Department in Midland, MI
    Current Employee - Culinary Department in Midland, MI

    I have been working at Extendicare full-time (more than 8 years)

    Pros

    The residents are wonderful and there are a lot of caring people who get the job done at the facility level.

    Cons

    No yearly reviews. Raises eliminated for over two years to the working individuals because of managements failure to balance budgets. Facility is greatly understaffed and turn over is horrendous. Hard working individuals are at times unappreciated and micromanaged, sometimes expected to pick up the slack for those who do not do their jobs instead of holding these slackers accountable for their shortcomings. Too much emphasis on seniority instead of skill and hard work. Management consults employees for advice but then does nothing with the advice they seek or turns suggestions into something negative instead of being enlightened by it.

    Advice to ManagementAdvice

    Give yearly reviews. This will help employees to keep up the consistency of their strong skills and set goals to improve on skills they may not even realize need polished.

    Give deserving individuals raises based on merit. Instead of waiting for the union to mandate such benefits in a contract. A good employee should not be receiving the same amount as a person who does not do their jobs to the best of their abilities. By the way, 15 cents for a first installment of a .75 raise after two years is an insult to all employees no matter what the useless union mandates.

    Corporate needs to listen to the individuals who are actually doing the jobs, not just pretend to listen. What is the point of giving "anonymous" surveys (I was asked why I did not complete mine, hmm?) if you are not applying these results?

    Be more proactive instead of reactive. It is easier to do things correctly instead of fixing a problem after it happens. Dig a little deeper to figure out why there is such a large turn over.

    Promote more from within (this has gotten better) You maybe overlooking talent that you have in your own house instead of hiring from outside the facility. This form of benefit is also great for moral.

    Have a little more respect for your employees. This does not mean that you need to pat everyone on the back everyday. However if an employee is already working as hard as they can to take care of the residents adding more tasks to their workload and expecting these tasks to be done in less hours per day is not effective use of your labor. This is especially significant in the support staff; these individuals are here to take care of residents, not employees. If support staff is responsible for cleaning up after or preparing extra food items for the rest of the staff, then time needs to be better balanced or budgeted in these departments. This will enable tasks to be completed without sacrificing quality of service to our residents.

    Remember that residents come first! They are our customers and without them we will all be out of a job.

    Recommends
    Negative Outlook
    Disapproves of CEO
  3.  

    Like any job there are good leaders and bad leaders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Evansville, IN
    Former Employee - Sales in Evansville, IN

    I worked at Extendicare full-time (more than 5 years)

    Pros

    The direct staff and management are mostly good to work with.

    Cons

    The upper management does not listen. Was told to fill the beds if it's not immoral illegal or unethical . Did not consider the death of a patient as a loss to staff only a loss in census.

    Advice to ManagementAdvice

    Spend time in the buildings on off hours help your team grow

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    ok company

    Former Employee - Registered Nurse in Mount Pleasant, MI
    Former Employee - Registered Nurse in Mount Pleasant, MI

    I worked at Extendicare full-time

    Pros

    company does pay on time

    Cons

    very profit driven, small budget

  6. 1 person found this helpful  

    Learned quite a bit.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Extendicare

    Pros

    plenty of room to take on additional responsibilities.

    Cons

    There is a lack of leadership among management.

  7. 2 people found this helpful  

    Mixed feelings.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Licensed Practical Nurse Charge in West Reading, PA
    Former Employee - Licensed Practical Nurse Charge in West Reading, PA

    I worked at Extendicare full-time (more than an year)

    Pros

    There are some truly wonderful teamplayers in all departments.

    Cons

    One or two of the Management members are out of touch. CNA work load was excessive and though I didn't work overnite I think expectations were unrealistic.

    Advice to ManagementAdvice

    Staff more than one CNA to the floor on overnite when there are 30 patients. Hire nursing management who have done the job. Do an annual competency check to ensure that the staff knows their jobs. On one occasion one of the CNAs came to me with blood pressures far above normal limits for all of their assignment then explained that she had not really taken them because she can't hear through a stethescope. The pay is good but you will really ezrn your check and then some!

    Neutral Outlook
  8. 2 people found this helpful  

    physician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Physician in Oklahoma City, OK
    Current Employee - Physician in Oklahoma City, OK

    I have been working at Extendicare full-time (more than 3 years)

    Pros

    Relaxed atmosphere, great co-workers, pay scale is excellent. Holidays and overtime good. Good culture

    Cons

    management is slow to get things done, no clear advancement procedure. Nurses not paid enough in my opinion

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Overall an average place to work, with certain strengths and weaknesses.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Extendicare

    Pros

    Services provided by company give sense of satisfaction to work completed.
    Benefits are above average.
    A recognized company in the field of healthcare provision.

    Cons

    No apparent succession planning.
    Average wages.
    A seemingly top down infrastructure.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    it's a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - CNA
    Current Employee - CNA

    I have been working at Extendicare

    Pros

    you can often get extra hours, if you want them
    some of the people are nice to work with
    some of the residents are very sweet, and appreciate the care that you give
    benefits are available

    Cons

    you may get extra hours even if you don't want them, and work a lot of weekends...or you may be sent home early to save hours.
    some of the people are not nice to work with, especially to someone who is new, and have been so mean to some new people that they quit rather than tolerate the abuse
    sometimes there are not enough materials to work with-no clean washcloths, no soap or shampoo available to wash residents with, hair dryer has gone missing, etc.
    doesn't pay very well compared to some other nursing facilities

    Advice to ManagementAdvice

    Be honest about the salary offered for the position-no one likes to be told that they will be employed at a certain rate, only to find out later that they will be making far less
    Stop tolerating bullying of new employees by certain members of existing staff, and you might reduce your employee turnover
    Ensure that resident's needs are adequately supplied-it' hard to clean and dry someone withou the proper supplies

    No opinion of CEO

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