Eye Care Centers of America
2.7 of 5 28 reviews
www.ecca.com San Antonio, TX 5000+ Employees

Eye Care Centers of America Reviews

Updated Jan 28, 2014

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2.7 28 reviews

                             

60% Approve of the CEO

Eye Care Centers of America CEO and Director David L. Holmberg

David L. Holmberg

(10 ratings)

36% of employees recommend this company to a friend
10 Employee Reviews Back to all reviews
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Great place to work. Keep current with changes in technology.

Anonymous Employee (Current Employee)

I have been working at Eye Care Centers of America full-time

ProsFlex hours, multiple locations. Clean and professional environment.

ConsNeed to promote from within more.

Advice to Senior ManagementListen to employees more and try to hire from within as much as possible.

Yes, I would recommend this company to a friend

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This company seems to be moving in a positive direction.

Inventory Specialist (Current Employee)
San Antonio, TX

I have been working at Eye Care Centers of America full-time for more than 3 years

ProsThe benefits are pretty good, includes free Vision and glasses for every family member on the dental or medical. This company listens, or at least really tries to, the President of the company had a sit down meeting in pretty small groups that we were familiar with and asked us what they could be doing to make it a more "employee friendly" environment,. There was not anyone director or above so we felt comfortable really discussing with the president our issues and needs. Then they actually implemented several ideas, such as, information sessions about your health insurance, and one for your 401k, etc. The company is pretty eager to engage the workforce and community. There are several give back programs, the United Way is company backed while there is a group of people who, of their own free will, donate their lunch hour every few days or so to do "Meals on Feet," the first Meals on Wheals route that is on foot due to the downtown location. So yeah, sometimes it gets all corporatey and there are some DEFINITE "Office Space" moments, but really, isn't that everywhere. The important part is that the people enjoy the in between, and I do.

ConsMy issues are really the same issues that you might find in any bureaucratic situation, corporate double speak, and if you aren't very good with spin you may have a few problems.

Advice to Senior ManagementPlease remember that you are setting the example, your bad habits are learned by your subordinates and your achievements set the bar.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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A very time consuming rollercoaster of changes and retraining on new initiatives.

General Manager/Licensed Optician (Current Employee)
Gilbert, AZ

I have been working at Eye Care Centers of America

ProsThe the medical benefits and base pay are are excellent for Licenses.
I personally have an exceptional TD.
The company is thriving and growing in a struggling economy.
Company changes all positive and potentialy

ConsNot enough hours/Employees given to free up enough time to properly train/coach/manage.
Too many hours necessary to work to properly manage a store.
Despite the necessary hours - Not much flexibility regarding the schedule from upper management to take care of unexpected personal life concerns.

Advice to Senior ManagementI highly respect the management for my territory and I am excited about the direction the company is taking. My only advice would be: look at the number of hours/employees we had a year ago and just give us back half of those so we could actually "run the sales floor", coach and manage. Instead I am almost always with customers and I have to stay late to complete everything required of me.

Yes, I would recommend this company to a friend

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Old Boys Network

Territory Manager (Former Employee)
San Antonio, TX

I worked at Eye Care Centers of America

ProsFor an Old boys network of vp's, the company was extremely progressive with women. I was told by the company president upon recieving my offer "don't think you can just get by around here with your pretty face". Although taken aback a bit, I honestly felt that my VP had my best interests at heart. All of the Vice presidents (there are quite a few) had all worked together at one point - coming from Curcuit City. Even my head hunter had done the same.

ConsThe salary for Eye Doctors was excessively low, and in much smaller towns was extremely difficult to bring doctors on. There were offices that ran for years without eye doctors! There was supposedly a head hunter available, but he never followed up on what he said he would do. Again, one of the Circuit City boys.

Advice to Senior ManagementMake sure that the people you place to assist the field are truly doing their job. Just because they were your golden boy at a former job does not make them efficient.

Yes, I would recommend this company to a friend

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Now hiring

Eyewear Specialist (Current Employee)
Houston, TX

I have been working at Eye Care Centers of America

ProsVision insurance given to all employees within the first week of hire. Good beginner's experience in a sales environment. Fellow employees are respectful and easy to get along with. Receives commission based on sales.

ConsManagement lacks direction and decision making. Customers can be hard to deal with. Hiring process is slow.

Advice to Senior ManagementHire a management team with experience in optics and sales. Also look for leadership and education.

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Quick ECCA employment guide

Optician (Former Employee)

I worked at Eye Care Centers of America

Pros- If you are morally troubled to sell someone with money troubles eyeglasses that have well over a 1,000% retail markup, at least ECCA has among the lowest prices in the industry.
- After 90 days of employment, employees receive one complementary pair of glasses with all the goods of your liking once per year.
- Good workplace to earn income during the summer months before school starts.
- They will be flexible with your schedule.

Cons- Part time hours in the off season, which is about any time after the first month of a new school year, ranges between 0 to less than 20 hours per week. I averaged 15 hours.
- Many more details, details, and details within details to remember than your typical retail workplace with similar pay rates.

Advice to Senior ManagementI recommend increasing the pay rate to give ECCA employment more of an edge in the retail industry.

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Mostly content with ECCA

District Technical Manager (Current Employee)
Portland, OR

I have been working at Eye Care Centers of America

ProsI have been with ECCA for almost 17 years and I've had the oppurtunity to try multiple jobs. Even when I didn't do a great job in retail, I was allowed to change to lab without the threat of counseling or termination. Now I'm incredibly happy with what I do.

ConsIn certain markets that ECCA is in, if you want to advance, you would have to relocate. Also, I travel extensively for ECCA and in doing so, I feel that I am not fairly compensated for being away from my family and my own store.

Advice to Senior ManagementCommunicate more with the people at the store level. Many times, they don't know what direction the company is headed.

Yes, I would recommend this company to a friend

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Good opportunity when first job

Anonymous Employee (Current Employee)

I have been working at Eye Care Centers of America

Prosdecent pay and flexible hours

Conspay could be better than it is

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Rewarding

Eyewear Specialist (Current Employee)

I have been working at Eye Care Centers of America

ProsCommission is good to have

ConsOver priced products may hurt conscience

Yes, I would recommend this company to a friend

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Great work experience

Anonymous Employee (Current Employee)

I have been working at Eye Care Centers of America

ProsJob is very fullfilling and rewarding.

ConsThere is too much travel

Advice to Senior ManagementLess travel

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Eye Care Centers of America reviews and ratings — including employee satisfaction and approval rating for Eye Care Centers of America CEO David L. Holmberg. All 10 reviews posted anonymously by Eye Care Centers of America employees.