Glassdoor is your free inside look at FIS reviews and ratings — including employee satisfaction and approval rating for FIS CEO Frank Martire. All 47 reviews posted anonymously by FIS employees.
62% of the CEO
Frank Martire
Current Employee – been working at FIS full-time for more than 10 years
Pros – Flexible working environment, ability to work from home.
Cons – Salary increases are extremely minimal amounts and have sometimes been nonexistent. Getting a promotion is almost unheard of, at least within the lower levels.
Advice to Senior Management – Conduct a salary analysis occasionally and reward employees for staying loyal to the company. Anyone off the street to fill my position would have a starting salary higher than mine.
No, I would not recommend this company to a friend
2013-04-30 17:13 PDT
Current Employee – been working at FIS full-time for more than a year
Pros – Great people and work enviornment
Cons – Company is all about saving money, don't care about employees too much
2013-04-30 18:08 PDT
Current Employee – been working at FIS
Pros – Working for a leader in banking products
Pay is decent
Opportunities are good
Cons – Very bossy. Boss is everything,
Less transparent.
Very very process oriented which is at times boring
Old technologies which is not used much anywhere else
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-07 20:33 PDT
Former Employee – worked at FIS full-time for more than 10 years
Pros – Great technologies. Mature processes. A lot of opportunities to work on some of the world best financial technologies.
Cons – Company is going through efficiency improvement. Management style is focused more on a bottom line many times at the expense of the client's interests. Work culture is deteriorating. Many talented employees are leaving.
Advice to Senior Management – Return customer focus to be one of most important objectives. Raise hiring bar.
No, I would not recommend this company to a friend
2013-03-19 20:05 PDT
Former Employee – worked at FIS full-time for more than 3 years
Pros – Good people, good pay, good upper management that are very focused on solving customer issues
Cons – Older technology, bottom-line driven, middle management isn't the greatest
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-01-23 12:18 PST
1 person found this helpful
Current Employee – been working at FIS full-time for more than a year
Pros – A lot of projects involving different software directions. You can learn a lot here
Colleagues are nice
Cons – Low efficiency. Project management is not good.
Often too busy.
2013-01-17 17:15 PST
Current Employee – been working at FIS full-time for less than a year
Pros – *Steady work environment.
*Great job for someone fresh out of school.
Cons – *You are part of a team, but team members all reside in other offices.
*Coming from other IT roles you don't learn any new technologies.
*No new technologies can be a huge drawback for future employment opportunities.
*Procedures change frequently...then they change again.
Procedure process can be too involved to get something done for the people you are providing support for and often times find yourself waiting...which in turn makes you focus on getting other things done but your productivity really declines when you find yourself going back and forth.
No, I would not recommend this company to a friend
2013-01-16 09:03 PST
Former Employee – worked at FIS full-time for more than 10 years
Pros – The teams are great to work with. I have great respect for many of my teammates. New customer engagements can be very challenging and provide rewarding career experiences.
Cons – FIS has become very quarter-to-quarter focused. In the past 7 years this has resulted in an employee base that continually must look over its shoulder regarding a regular pattern of RIF's to meet market financials. Leadership vision is similarly short sighted. In my last 5 years I never received any increase in spite of significant accomplishments, yet company officers receive theirs.
Advice to Senior Management – Re-think what it means to be a leader. Your greatest resource is your employee base. Some improvements are seen in recent years to make employees less of a commodity. Yet if FIS regularly need to hit goals with RIF, then why are the same executive managers in place for year after year?
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-09-17 11:47 PDT
Current Employee – been working at FIS as a contractor for more than 3 years
Pros – Steady work, and not a lot of micro management. Work atmosphere is clean and free of any loud behavior
Cons – Not so good health insurance, employee recognition not good; Not a lot of interns or new young hires, does it mean not enough college recruiting??
Advice to Senior Management – Need better bonuses for the harder working employees and more recognition please (like paid holidays)
2012-09-12 20:28 PDT
4 people found this helpful
Current Employee – been working at FIS full-time for more than 3 years
Pros – Great experience from a systems perspective; due to numerous acquisitions over the last several years, FIS operates multiple accounting systems. Employees have stock options. Hours can be flexible for those not in management; okay work-life balance.
Cons – Benefits continue to get worse each year, especially medical benefits. For a Fortune 500 company, one would think the company would offer better benefits to its employees. Very limited mobility to get promoted from within; if you are more knowledgeable than your manager, you are viewed as a threat. HR will always support management regardless of how inappropriate decisions made by senior management may be, not worth taking the time to address your concerns with them. Increases are laughable, corporate standard 2% in 2011, which is always based on a bell curve and formulated so that no one ever “exceeds expectations.” Employees participate in quarterly meetings where the CFO talks about how well the company is doing and how FIS is #1 in the industry. Ironically, just before raises were given this year, the CEO gave a speech about how important the employees are, as if that was going to soften the blow.
The company operates too many accounting systems, and very little has been done over the last three years since the merger with Metavante, to consolidate those systems and branding continues to be inconsistent.
Legacy Metavante employees act and behave as though they are working for a smaller company and forget that we are all one company; the mentality of employees is very narrow and they forget we are a company with 30K employees.
Business units operate as if they are separate from FIS and Sales runs the show; they are not required to adhere to company policies and procedures or very little is being done to address the inconsistencies.
Advice to Senior Management – Stop talking about appreciating your employees and actually do something about it, for example, provide better benefits. Give increases and acknowledge those that deserve it. The same old song and dance is getting old and you are losing valuable employees.
No, I would not recommend this company to a friend
2012-08-05 17:45 PDT
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